Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 0102936153
Category : Political Science
Languages : en
Pages : 84
Book Description
The Department for Work and Pensions (DWP) and its agencies, are responsible for administering around 40 social security benefits to the value of around £100 billion a year. Many of these benefits are linked together; hence some customers are in receipt of more than one benefit. The need for equity and fairness in interpreting legislation, is a cause of complexity. Incentives (e.g. to work) and rewards (e.g. for an individual's savings) have been built into procedures. Problems are caused by the interface between DWP benefits and tax credits (which are administered by HM Revenue and Customs); and by the constant flow of major and minor legislative and administrative changes. Simplified procedures would enable both staff and customers to understand the system better, and to avoid duplication of effort. There would also be less scope for benefits fraud (estimated at £2.6 billion in 2004-05). This NAO report also highlights the need for improved communication with customers and better use of new technology.
Dealing with the Complexity of the Benefits System
Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 0102936153
Category : Political Science
Languages : en
Pages : 84
Book Description
The Department for Work and Pensions (DWP) and its agencies, are responsible for administering around 40 social security benefits to the value of around £100 billion a year. Many of these benefits are linked together; hence some customers are in receipt of more than one benefit. The need for equity and fairness in interpreting legislation, is a cause of complexity. Incentives (e.g. to work) and rewards (e.g. for an individual's savings) have been built into procedures. Problems are caused by the interface between DWP benefits and tax credits (which are administered by HM Revenue and Customs); and by the constant flow of major and minor legislative and administrative changes. Simplified procedures would enable both staff and customers to understand the system better, and to avoid duplication of effort. There would also be less scope for benefits fraud (estimated at £2.6 billion in 2004-05). This NAO report also highlights the need for improved communication with customers and better use of new technology.
Publisher: The Stationery Office
ISBN: 0102936153
Category : Political Science
Languages : en
Pages : 84
Book Description
The Department for Work and Pensions (DWP) and its agencies, are responsible for administering around 40 social security benefits to the value of around £100 billion a year. Many of these benefits are linked together; hence some customers are in receipt of more than one benefit. The need for equity and fairness in interpreting legislation, is a cause of complexity. Incentives (e.g. to work) and rewards (e.g. for an individual's savings) have been built into procedures. Problems are caused by the interface between DWP benefits and tax credits (which are administered by HM Revenue and Customs); and by the constant flow of major and minor legislative and administrative changes. Simplified procedures would enable both staff and customers to understand the system better, and to avoid duplication of effort. There would also be less scope for benefits fraud (estimated at £2.6 billion in 2004-05). This NAO report also highlights the need for improved communication with customers and better use of new technology.
Fraud and Corruption in Public Services
Author: Peter Jones
Publisher: Routledge
ISBN: 1317133056
Category : Law
Languages : en
Pages : 343
Book Description
Fraud, corruption and bribery in and around public services have become an increasing concern in recent years. The reported level of fraud and corruption affecting the public sector has remained unacceptably high despite numerous national and international initiatives intended to tackle these crimes and their consequences. Fraud and Corruption in Public Services is a definitive, practical guide to the diverse risks that arise in central and local government. There is guidance on civil and criminal law around fraud, bribery and corruption as well as the national and international governmental measures and initiatives for countering this form of criminality. Most importantly of all, the book offers advice, practical examples and strategies for preventing and combating fraud, bribery and corruption. The text is readable, well-informed and intensely practical; illustrated throughout with real-life examples from the author's 40 year career.
Publisher: Routledge
ISBN: 1317133056
Category : Law
Languages : en
Pages : 343
Book Description
Fraud, corruption and bribery in and around public services have become an increasing concern in recent years. The reported level of fraud and corruption affecting the public sector has remained unacceptably high despite numerous national and international initiatives intended to tackle these crimes and their consequences. Fraud and Corruption in Public Services is a definitive, practical guide to the diverse risks that arise in central and local government. There is guidance on civil and criminal law around fraud, bribery and corruption as well as the national and international governmental measures and initiatives for countering this form of criminality. Most importantly of all, the book offers advice, practical examples and strategies for preventing and combating fraud, bribery and corruption. The text is readable, well-informed and intensely practical; illustrated throughout with real-life examples from the author's 40 year career.
Fraud and Corruption in Public Services
Author: Peter C. Jones
Publisher: Gower Publishing, Ltd.
ISBN: 9780566085666
Category : Business & Economics
Languages : en
Pages : 296
Book Description
Peter Jones uses his wide experience to directly address the implications of fraud and corruption and suggest specific courses of action to be taken to combat such malpractices. The text is illustrated by detailed and realistic case studies, flow charts and control questionnaires, with appendices included for specific high-risk activities such as major contracts, means-tested benefits and financial accounting.Although aimed at public sector organizations, the techniques and situations are applicable to any large organization. Wider issues concerning the special responsibilities and problems of the public sector are addressed, including the changes arising from corporate governance and the challenges of ensuring impartiality and accountability within the new public sector environment.
Publisher: Gower Publishing, Ltd.
ISBN: 9780566085666
Category : Business & Economics
Languages : en
Pages : 296
Book Description
Peter Jones uses his wide experience to directly address the implications of fraud and corruption and suggest specific courses of action to be taken to combat such malpractices. The text is illustrated by detailed and realistic case studies, flow charts and control questionnaires, with appendices included for specific high-risk activities such as major contracts, means-tested benefits and financial accounting.Although aimed at public sector organizations, the techniques and situations are applicable to any large organization. Wider issues concerning the special responsibilities and problems of the public sector are addressed, including the changes arising from corporate governance and the challenges of ensuring impartiality and accountability within the new public sector environment.
Countering Fraud in Social Benefit Programmes Taking Stock of Current Measures and Future Directions
Author: OECD
Publisher: OECD Publishing
ISBN: 9264827862
Category :
Languages : en
Pages : 39
Book Description
This report takes stock of approaches taken by public organisations to counter external fraud in social benefit programmes (SBP) and suggests areas for improvement. It provides insights on preventive and detective measures, and promotes a risk-based approach to addressing fraud and error in SBPs in line with the OECD Recommendation of the Council on Public Integrity.
Publisher: OECD Publishing
ISBN: 9264827862
Category :
Languages : en
Pages : 39
Book Description
This report takes stock of approaches taken by public organisations to counter external fraud in social benefit programmes (SBP) and suggests areas for improvement. It provides insights on preventive and detective measures, and promotes a risk-based approach to addressing fraud and error in SBPs in line with the OECD Recommendation of the Council on Public Integrity.
Applied Issues in Investigative Interviewing, Eyewitness Memory, and Credibility Assessment
Author: Barry S. Cooper
Publisher: Springer Science & Business Media
ISBN: 1461455472
Category : Psychology
Languages : en
Pages : 360
Book Description
Contingent on funding being available, a Festschrift will be held in honor of Dr. John Yuille’s career as a Forensic Psychologist. He has become one of the most visible and respected Canadian psychologists worldwide. In light of his upcoming retirement in December 2006, the Festschrift will recognize Dr. Yuille’s achievements in the areas of eyewitness memory research (i.e., pioneering a new research paradigm that grants better validity), investigative interviewing (i.e., the development and use of the Step Wise Interview Protocol), and credibility assessment (i.e., introducing Statement Validity Analysis to North America). New directions for future work will be explored at the workshop. The focus of this Festschrift will be three-fold: 1. International. Dr. Yuille’s work has influenced law enforcement practices and stimulated research in and outside of Canada. The international and multicultural aspects of the work that Dr. Yuille has inspired will be reflected and promoted by this workshop. 2. Interdisciplinary. Dr. Yuille is internationally known as an expert, consultant and trainer to law enforcement. As such, Dr. Yuille’s work has also influenced other disciplines, e.g., the law, social work, oral history. The participants of this Festschrift will gain insight into other professionals’ perspectives and foster potential collaborations on future projects. 3. Emphasis on applied research. A hallmark of Dr. Yuille’s research has been the application of field and archival methods, which made his work directly applicable to forensically relevant contexts. The potential future directions of applied forensic research will be discussed at this Festschrift. The importance of the subject at this time: - A lack of integrative models in the literatures of eyewitness memory and the assessment of truthfulness and deception. Presenters of the Festschrift have recently developed such models and will discuss them at the Festschrift. Publishing these models and their discussions will spark further research to validate or modify them. - New, pioneering field research based on such integrative models has recently been conducted. This book would be one of the first publications of the results.
Publisher: Springer Science & Business Media
ISBN: 1461455472
Category : Psychology
Languages : en
Pages : 360
Book Description
Contingent on funding being available, a Festschrift will be held in honor of Dr. John Yuille’s career as a Forensic Psychologist. He has become one of the most visible and respected Canadian psychologists worldwide. In light of his upcoming retirement in December 2006, the Festschrift will recognize Dr. Yuille’s achievements in the areas of eyewitness memory research (i.e., pioneering a new research paradigm that grants better validity), investigative interviewing (i.e., the development and use of the Step Wise Interview Protocol), and credibility assessment (i.e., introducing Statement Validity Analysis to North America). New directions for future work will be explored at the workshop. The focus of this Festschrift will be three-fold: 1. International. Dr. Yuille’s work has influenced law enforcement practices and stimulated research in and outside of Canada. The international and multicultural aspects of the work that Dr. Yuille has inspired will be reflected and promoted by this workshop. 2. Interdisciplinary. Dr. Yuille is internationally known as an expert, consultant and trainer to law enforcement. As such, Dr. Yuille’s work has also influenced other disciplines, e.g., the law, social work, oral history. The participants of this Festschrift will gain insight into other professionals’ perspectives and foster potential collaborations on future projects. 3. Emphasis on applied research. A hallmark of Dr. Yuille’s research has been the application of field and archival methods, which made his work directly applicable to forensically relevant contexts. The potential future directions of applied forensic research will be discussed at this Festschrift. The importance of the subject at this time: - A lack of integrative models in the literatures of eyewitness memory and the assessment of truthfulness and deception. Presenters of the Festschrift have recently developed such models and will discuss them at the Festschrift. Publishing these models and their discussions will spark further research to validate or modify them. - New, pioneering field research based on such integrative models has recently been conducted. This book would be one of the first publications of the results.
Modernizing Civil Services
Author: Tony Butcher
Publisher: Edward Elgar Publishing
ISBN: 178100983X
Category : Political Science
Languages : en
Pages : 244
Book Description
'This is an excellent collection of papers examining the dimensions of change in contemporary civil service systems. It is especially valuable in linking changes in the civil service with other changes in governing.' - B. Guy Peters, University of Pittsburgh, US Civil services in Western liberal democracies have undergone significant changes since the early 1980s, so much so that many of the traditional assumptions underpinning their role and operating practices have been fundamentally questioned. This volume explores a number of themes inherent in this transformation process and the significant problems encountered in modernizing civil services.
Publisher: Edward Elgar Publishing
ISBN: 178100983X
Category : Political Science
Languages : en
Pages : 244
Book Description
'This is an excellent collection of papers examining the dimensions of change in contemporary civil service systems. It is especially valuable in linking changes in the civil service with other changes in governing.' - B. Guy Peters, University of Pittsburgh, US Civil services in Western liberal democracies have undergone significant changes since the early 1980s, so much so that many of the traditional assumptions underpinning their role and operating practices have been fundamentally questioned. This volume explores a number of themes inherent in this transformation process and the significant problems encountered in modernizing civil services.
Progress in tackling benefit fraud
Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 9780102951776
Category : Social Science
Languages : en
Pages : 54
Book Description
This NAO report is a follow up to one issued in the 2002-03 session (HC 393, ISBN 9780102920635), Tackling Benefit Fraud. The report sets out some key facts, including: that the total benefit expenditure is £120 billion; the total number of recipients is 18 million; the total estimated fraud is £0.8 billion. In the 2006-07 period, £154 million was spent on six strategies to reduce fraud, with a Departmental estimate of £106 million of benefit overpayments identified as a result of fraud investigation and compliance activity. Also in the 2006-07 period, the Department recovered £22 million of the total £339 million outstanding fraud debt. Although the NAO has identified that fraud has fallen from an estimated £2 billion in 2001-02 to an estimated £0.8 billion in 2006-07, official error has risen in the same period from £1 billion to £1.9 billion. Tackling fraud is a key priority for the Department for Work and Pensions, and the report examines the main anti-fraud initiatives, recognising that: tackling benefit is inherently difficult; that the UK has levels of social security fraud and error which are similar to those of comparable countries; that the Department has made good progress in tackling fraud, but will find it increasingly difficult to secure further year on year reductions. The NAO has also set out a number of recommendations, including: that the Department's management information on fraud could be improved, with greater communication between the various departmental directorates responsible for counter-fraud work; that a review of the cost effectiveness of the Customer Compliance approach (which deals with lower risk cases of fraud) should be done; that a record of the outcomes of prosecution activities should be taken by case type to provide better Departmental information; that the Department must review recovery of overpayments in fraud cases and consider setting appropriate targets for recovery from customers who have committed fraud.
Publisher: The Stationery Office
ISBN: 9780102951776
Category : Social Science
Languages : en
Pages : 54
Book Description
This NAO report is a follow up to one issued in the 2002-03 session (HC 393, ISBN 9780102920635), Tackling Benefit Fraud. The report sets out some key facts, including: that the total benefit expenditure is £120 billion; the total number of recipients is 18 million; the total estimated fraud is £0.8 billion. In the 2006-07 period, £154 million was spent on six strategies to reduce fraud, with a Departmental estimate of £106 million of benefit overpayments identified as a result of fraud investigation and compliance activity. Also in the 2006-07 period, the Department recovered £22 million of the total £339 million outstanding fraud debt. Although the NAO has identified that fraud has fallen from an estimated £2 billion in 2001-02 to an estimated £0.8 billion in 2006-07, official error has risen in the same period from £1 billion to £1.9 billion. Tackling fraud is a key priority for the Department for Work and Pensions, and the report examines the main anti-fraud initiatives, recognising that: tackling benefit is inherently difficult; that the UK has levels of social security fraud and error which are similar to those of comparable countries; that the Department has made good progress in tackling fraud, but will find it increasingly difficult to secure further year on year reductions. The NAO has also set out a number of recommendations, including: that the Department's management information on fraud could be improved, with greater communication between the various departmental directorates responsible for counter-fraud work; that a review of the cost effectiveness of the Customer Compliance approach (which deals with lower risk cases of fraud) should be done; that a record of the outcomes of prosecution activities should be taken by case type to provide better Departmental information; that the Department must review recovery of overpayments in fraud cases and consider setting appropriate targets for recovery from customers who have committed fraud.
Progress in Tackling Benefit Fraud
Author: Great Britain: Parliament: House of Commons: Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 9780215521576
Category : Social Science
Languages : en
Pages : 52
Book Description
Benefit fraud is a crime and undermines public confidence in the benefits system. In 2006-07, the Department for Work and Pensions estimated that it spent some £154 million on tackling fraud, identifying £106 million of overpaid benefit, against total benefit expenditure of £120 billion. The Department estimates that fraud fell from £2 billion in 2001-02 to £800 million in 2006-07, which is 0.6% of benefit expenditure. But the Department must do more to reverse the rise in official and customer error. Estimated error rose from £1 billion in 2001-02 to £1.9 billion in 2006-07. Benefit complexity is believed to be a major cause of error. Increasing the volume of pre-payment checks and encouraging customers to receive benefit payments directly into their bank accounts has prevented some fraud. The Department now works closely with the police, the Serious Organised Crime Agency and local authorities to prevent, identify and act against fraud. But it could make more effective use of its powers and resources. While the Department successfully prosecutes 90 per cent of the cases it takes to court, the Prosecution Division has lost 17 per cent of its staff since 2003. Debt recovery is an essential part of tackling fraud, yet in 2006-07 the Department only recovered £22 million of fraud debt out of a known fraud debt stock of £339 million. The Department has been slow to improve its management information systems, hampering its ability to measure the cost-effectiveness of counter-fraud activities. It has taken from 2003 until February 2008 to roll out a new national management information system, known as FRAIMS, at a cost of £65 million.
Publisher: The Stationery Office
ISBN: 9780215521576
Category : Social Science
Languages : en
Pages : 52
Book Description
Benefit fraud is a crime and undermines public confidence in the benefits system. In 2006-07, the Department for Work and Pensions estimated that it spent some £154 million on tackling fraud, identifying £106 million of overpaid benefit, against total benefit expenditure of £120 billion. The Department estimates that fraud fell from £2 billion in 2001-02 to £800 million in 2006-07, which is 0.6% of benefit expenditure. But the Department must do more to reverse the rise in official and customer error. Estimated error rose from £1 billion in 2001-02 to £1.9 billion in 2006-07. Benefit complexity is believed to be a major cause of error. Increasing the volume of pre-payment checks and encouraging customers to receive benefit payments directly into their bank accounts has prevented some fraud. The Department now works closely with the police, the Serious Organised Crime Agency and local authorities to prevent, identify and act against fraud. But it could make more effective use of its powers and resources. While the Department successfully prosecutes 90 per cent of the cases it takes to court, the Prosecution Division has lost 17 per cent of its staff since 2003. Debt recovery is an essential part of tackling fraud, yet in 2006-07 the Department only recovered £22 million of fraud debt out of a known fraud debt stock of £339 million. The Department has been slow to improve its management information systems, hampering its ability to measure the cost-effectiveness of counter-fraud activities. It has taken from 2003 until February 2008 to roll out a new national management information system, known as FRAIMS, at a cost of £65 million.
HC 1082 - Fraud and Error in the Benefits System
Author: Great Britain: Parliament: House of Commons: Work and Pensions Committee
Publisher: The Stationery Office
ISBN: 0215072707
Category : Social Science
Languages : en
Pages : 44
Book Description
It remains uncertain how the Department for Work and Pensions (DWP) will manage the housing costs element of Universal Credit without increased risks of fraud and error. The Government has stated that an IT system (the Integrated Risk and Intelligence Service (IRIS)) will allow it to cross-check data and provide similar safeguards against fraudulent claims under Universal Credit as are currently operated by local authorities within the Housing Benefit system. However, the National Audit Office found that IRIS was 'missing' from the UC Pathfinders, and it remains unclear how or when DWP will achieve automated access to the range of property data currently available to local authorities. The official estimated benefit fraud rate is 0.7% of total benefits expenditure. The general public's misperception is that it is some 34 times higher. To reduce the risk of confusion or conflation in media reporting, DWP should publish statistics relating to the estimated level of benefit fraud on a separate day from those related to error in the benefits system. Fraud and error rates have plateaued from 2005/06 to 2012/13 and DWP must employ innovative approaches which are aligned with the known risk factors associated with each benefit to achieve reductions. Biometric identity systems could have an important role to play in identity verification processes across government. The Single Fraud Investigation Service (SFIS), which will investigate all social security benefit fraud across DWP, HMRC and local authorities, should be implemented in line with the roll out of Universal Credit.
Publisher: The Stationery Office
ISBN: 0215072707
Category : Social Science
Languages : en
Pages : 44
Book Description
It remains uncertain how the Department for Work and Pensions (DWP) will manage the housing costs element of Universal Credit without increased risks of fraud and error. The Government has stated that an IT system (the Integrated Risk and Intelligence Service (IRIS)) will allow it to cross-check data and provide similar safeguards against fraudulent claims under Universal Credit as are currently operated by local authorities within the Housing Benefit system. However, the National Audit Office found that IRIS was 'missing' from the UC Pathfinders, and it remains unclear how or when DWP will achieve automated access to the range of property data currently available to local authorities. The official estimated benefit fraud rate is 0.7% of total benefits expenditure. The general public's misperception is that it is some 34 times higher. To reduce the risk of confusion or conflation in media reporting, DWP should publish statistics relating to the estimated level of benefit fraud on a separate day from those related to error in the benefits system. Fraud and error rates have plateaued from 2005/06 to 2012/13 and DWP must employ innovative approaches which are aligned with the known risk factors associated with each benefit to achieve reductions. Biometric identity systems could have an important role to play in identity verification processes across government. The Single Fraud Investigation Service (SFIS), which will investigate all social security benefit fraud across DWP, HMRC and local authorities, should be implemented in line with the roll out of Universal Credit.
Implementation of Welfare Reform by Local Authorities
Author: Great Britain: Parliament: House of Commons: Communities and Local Government Committee
Publisher: The Stationery Office
ISBN: 9780215055545
Category : Social Science
Languages : en
Pages : 166
Book Description
The significance, timetable and volume of the proposed welfare reforms should not be underestimated. The changes will see Housing Benefit, currently administered by local authorities, transferring into Universal Credit (UC), to be administered by the Department for Work and Pensions (DWP). Moving in the other direction, Council Tax Benefit and parts of the Social Fund will be replaced with schemes designed and administered by local authorities. This report focuses on implementation and the part that local authorities are playing. It identifies four key areas that will be crucial to the successful implementation of the changes. First, these reforms require close interdepartmental working, particularly between the Department for Communities and Local Government and DWP. Second, the Government needs to work with the Local Government Association to assess the cumulative impact of the entire programme on local authorities' resources. Third, for the simplification of benefits, the Government is switching the payment of housing support from the landlord directly to the claimant. Housing associations may therefore face increased rent arrears and collection costs, though the Government has agreed that this may be offset by excluding "vulnerable" tenants and an automatic switchback mechanism (paying rent to the landlord when a tenant's arrears hit a threshold level). In addition, it is vital that DWP makes good on its assurances that the financial viability of housing associations will not be damaged by the welfare reforms. Fourth, there are concerns about the readiness of ICT systems, specifically that the systems for fraud detection within UC were still at early development even though implementation is now advanced
Publisher: The Stationery Office
ISBN: 9780215055545
Category : Social Science
Languages : en
Pages : 166
Book Description
The significance, timetable and volume of the proposed welfare reforms should not be underestimated. The changes will see Housing Benefit, currently administered by local authorities, transferring into Universal Credit (UC), to be administered by the Department for Work and Pensions (DWP). Moving in the other direction, Council Tax Benefit and parts of the Social Fund will be replaced with schemes designed and administered by local authorities. This report focuses on implementation and the part that local authorities are playing. It identifies four key areas that will be crucial to the successful implementation of the changes. First, these reforms require close interdepartmental working, particularly between the Department for Communities and Local Government and DWP. Second, the Government needs to work with the Local Government Association to assess the cumulative impact of the entire programme on local authorities' resources. Third, for the simplification of benefits, the Government is switching the payment of housing support from the landlord directly to the claimant. Housing associations may therefore face increased rent arrears and collection costs, though the Government has agreed that this may be offset by excluding "vulnerable" tenants and an automatic switchback mechanism (paying rent to the landlord when a tenant's arrears hit a threshold level). In addition, it is vital that DWP makes good on its assurances that the financial viability of housing associations will not be damaged by the welfare reforms. Fourth, there are concerns about the readiness of ICT systems, specifically that the systems for fraud detection within UC were still at early development even though implementation is now advanced