Author: Yi LiuPublisher:
ISBN:
Category : Airlines
Languages : en
Pages : 104
Book Description
Managing Overseas Employees in U.S. Based Airlines
Author: Yi LiuManaging Overseas Personnel
Author: United States Civil Service Commission. LibraryPublisher:
ISBN:
Category : Diplomatic and consular service
Languages : en
Pages : 92
Book Description
Plunkett's Transportation, Supply Chain & Logistics Industry Almanac
Author: Jack W. PlunkettPublisher: Plunkett Research, Ltd.
ISBN: 159392142X
Category : Business logistics
Languages : en
Pages : 687
Book Description
Covers various trends in supply chain and logistics management, transportation, just in time delivery, warehousing, distribution, inter modal shipment systems, logistics services, purchasing and advanced technologies such as RFID. This book includes one page profiles of transportation, supply chain and logistics industry firms.
Managing Global Legal Systems
Author: Gary W. FlorkowskiPublisher: Routledge
ISBN: 1134202482
Category : Business & Economics
Languages : en
Pages : 289
Book Description
Presenting a framework for understanding corporate strategy public policy as it relates to human resource management activities in international business, this unique text incorporates legal issues beyond those traditionally associated with HRM.
Managing a Global Workforce
Author: The Management of International Tourism (RLE Tourism)
Author: Stephen F WittPublisher: Routledge
ISBN: 1135083177
Category : Business & Economics
Languages : en
Pages : 218
Book Description
International tourism is one of today’s major growth industries necessitating increasingly more sophisticated management techniques. In the light of this expansion and growing significant economic importance, this book provides a comprehensive overview of international tourism, placing particular emphasis on the management of tourism. The subject coverage of the book is wide-ranging: the authors examine the following issues: the impact of environmental issues on tourism management tourism demand and forecasting the key methods of operation of companies within the industry the functional areas of marketing, finance, organization and staffing research and innovation corporate strategy. The book will be of value and interest to both students and academics, as well as managers in the fields of tourism, travel, hospitality and consultancy.
U.S. International Transactions in Private Services
Author: Management
Author: Publisher:
ISBN:
Category : Industrial engineering
Languages : en
Pages : 792
Book Description
A Review of U.S. International Aviation Policy
Author: United States. Congress. House. Committee on Public Works and Transportation. Subcommittee on Investigations and OversightPublisher:
ISBN:
Category : Aeronautics, Commercial
Languages : en
Pages : 1408
Book Description
Up in the Air
Author: Greg J. BamberPublisher: Cornell University Press
ISBN: 0801457092
Category : Business & Economics
Languages : en
Pages : 237
Book Description
"And you thought the passengers were mad. Airline employees are fed up, too-with pay cuts, increased workloads and management's miserly ways, which leave workers to explain to often-enraged passengers why flying has become such a miserable experience."—New York Times, December 22, 2007When both an industry's workers and its customers report high and rising frustration with the way they are being treated, something is fundamentally wrong. In response to these conditions, many of the world's airlines have made ever-deeper cuts in services and their workforces. Is it too much to expect airlines, or any other enterprise, to provide a fair return to investors, high-quality reliable service to their customers, and good jobs for their employees?Measured against these three expectations, the airline industry is failing. In the first five years of the twenty-first century alone, U.S. airlines lost a total of $30 billion while shedding 100,000 jobs, forcing the remaining workers to give up over $15 billion in wages and benefits. Combined with plummeting employee morale, shortages of air traffic controllers, and increased congestion and flight delays, a total collapse of the industry may be coming. Is this state of affairs inevitable? Or is it possible to design a more sustainable, less volatile industry that better balances the objectives of customers, investors, employees, and the wider society? Does deregulation imply total abrogation of government's responsibility to oversee an industry showing the clear signs of deterioration and increasing risk of a pending crisis?Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew von Nordenflycht explore such questions in a well-informed and engaging way, using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance among the interests of customers, employees, and shareholders. Specifically, the authors recommend that firms learn from the innovations of companies like Southwest and Continental Airlines in order to build a positive workplace culture that fosters coordination and commitment to high-quality service, labor relations policies that avoid long drawn-out conflicts in negotiating new agreements, and business strategies that can sustain investor, employee, and customer support through the ups and downs of business cycles.