Managing Housekeeping Operations (AHLEI) PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Managing Housekeeping Operations (AHLEI) PDF full book. Access full book title Managing Housekeeping Operations (AHLEI) by Aleta A. Nitschke. Download full books in PDF and EPUB format.
Author: Aleta A. Nitschke Publisher: Pearson Higher Ed ISBN: 0133454371 Category : Business & Economics Languages : en Pages : 619
Book Description
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Housekeeping is critical to the success of today's hospitality operations. The third edition of this textbook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.
Author: Aleta A. Nitschke Publisher: Pearson Higher Ed ISBN: 0133454371 Category : Business & Economics Languages : en Pages : 619
Book Description
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Housekeeping is critical to the success of today's hospitality operations. The third edition of this textbook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.
Author: Thomas J. A. Jones Publisher: John Wiley & Sons ISBN: 047176244X Category : Business & Economics Languages : en Pages : 490
Book Description
Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college
Author: Margaret M. Kappa Publisher: Educational Institute of American Hotel & Motel Association ISBN: Category : Business & Economics Languages : en Pages : 454
Author: Matt A. Casado Publisher: Wiley-VCH ISBN: Category : Business & Economics Languages : en Pages : 312
Book Description
Hotels are becoming increasingly conscious of their guests' high expectations from the housekeeping department. This core textbook gives students on hospitality management courses their first look at the operation of this department.
Author: Delphina Fonseca Publisher: ISBN: 9781681175546 Category : Languages : en Pages : 280
Book Description
Every house, whether private, like yours, or commercial like offices, shops, hotels, hospitals, clubs, etc., needs to be kept clean and tidy, so that it looks inviting to all. This is where housekeeping comes in. Cleaning and maintenance services can be spotted very easily anywhere. Today's professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. Professional Housekeeper is an extra pair of hands - whether it's cleaning, laundry, ironing or any other household chores. A housekeeper is a person employed to manage a household, and the domestic staff. The housekeeper is second in command in the house and except in large establishments, where there is a house steward, the housekeeper must consider his/herself as the immediate representative of her mistress. Housekeeping managers see to it that hotel guests have adequate supplies both within their hotel rooms and in the public areas that they visit, such as the spa and washrooms. Different categories of hotel rooms entitle guest to different supplies. For example in a standard room, guests might receive only bathroom supplies, while in executive rooms, hotel services could include mini-bars, laundry and pressing services. It is the responsibility of the housekeeping manager to ensure that a hotel guest receives all the housekeeping services he purchased. Housekeeping managers receive and act on complaints from hotel guests relating to the state of their rooms or public areas. A hotel housekeeping manager is in a unique position to make recommendations about improvements to the hotel services due to his close interaction with the guests.Professional Management of Housekeeping Operations is an invaluable tool for this ever-changing profession. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a guide for today's lodging industry. This book addresses the changing, growing role of the housekeeping department to include maintenance of grounds, room service management, and foodservice facilities.
Author: Michael L. Kasavana Publisher: Educational Institute ISBN: 9780133430783 Category : Hotel management Languages : en Pages : 0
Book Description
Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Author: Shailendra Rai Publisher: Orangebooks Publication ISBN: Category : Business & Economics Languages : en Pages : 250
Book Description
The book explores the key elements of housekeeping as also its theoretical foundations and techniques of operations: the structure and layout of the housekeeping department, housekeeping inventory, guest room layout and maintenance, flower arrangement, and interior decoration.
Author: Aleta A. Nitschke
Author: Aleta A. Nitschke
Author: Margaret M. Kappa
Author: 
Author: Thomas J. A. Jones
Author: Margaret M. Kappa
Author: Matt A. Casado
Author: Delphina Fonseca
Author: Michael L. Kasavana
Author: G. Raghubalan
Author: Shailendra Rai