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Author: Rob Yeung Publisher: Pearson UK ISBN: 1292005351 Category : Business & Economics Languages : en Pages : 12
Book Description
Dr Rob Yeung is a chartered psychologist of the British Psychological Society with a PhD in psychology from the Institute of Psychiatry (part of King's College London). He coaches individuals on both business performance and life issues. He is the author of over 20 books which have been translated into dozens of languages worldwide.
Author: Rob Yeung Publisher: Pearson UK ISBN: 1292005351 Category : Business & Economics Languages : en Pages : 12
Book Description
Dr Rob Yeung is a chartered psychologist of the British Psychological Society with a PhD in psychology from the Institute of Psychiatry (part of King's College London). He coaches individuals on both business performance and life issues. He is the author of over 20 books which have been translated into dozens of languages worldwide.
Author: Donald C. Palmer Publisher: William Carey Publishing ISBN: 1645083470 Category : Religion Languages : en Pages : 169
Book Description
What does the Bible say about conflict resolution? Nobody likes conflict, especially when both parties are “part of the same team.” Unresolved conflict can lead to missionary attrition, but healthy conflict-resolution can be a wonderful growth opportunity, leading to problem-solving and team-building. In Managing Conflict Creatively, Dr. Palmer first introduces the dynamics of conflict and the common styles of conflict management. After providing a Biblical background, he then identifies types of conflict and how to develop conflict management skills, specifically in cross-cultural situations. Lose your fear of conflict as you walk through case studies, engage in discussion questions, and learn to: Identify the stages of conflict and steps of healthy problem solving Encourage healthy conflict resolution in its early stages Identify your personal conflict style and the characteristics of an effective moderator Overreact less amid conflict Consciously choose a conflict-resolution style tailored to each situation Disagree well and resolve conflicts and misunderstandings without harming your witness Manage conflict in positive ways that foster growth and collaboration This manual is intended to serve as a teaching tool and a study guide for cross-cultural conflict management courses in Bible colleges, mission organizations, and churches. Thirty years after its original publication, this practical, Bible-centered approach to the dynamics of conflict and conflict management in cross-cultural situations remains relevant, both abroad and in today’s hybrid cities.
Author: David Liddle Publisher: Kogan Page Publishers ISBN: 0749480890 Category : Business & Economics Languages : en Pages : 321
Book Description
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author: Mary Scannell Publisher: McGraw Hill Professional ISBN: 0071743669 Category : Business & Economics Languages : en Pages : 240
Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Suzanne Mccorkle Publisher: Routledge ISBN: 1317345800 Category : Education Languages : en Pages : 359
Book Description
Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical. Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors’ shared experiences as mediators and organizational facilitators, this text demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management. Beginning with an introduction to conflict, the text examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the text take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations. Written in an academic yet reader-friendly style, this textbook is enjoyable and thought-provoking for both students and instructors. Case studies, examples, essay suggestions, discussion questions, etc support an interactive environment that optimizes learning opportunities. Instructors will find these features useful in the development of classroom discussions and assignments, while students will benefit from the opportunity to examine their own conflict behavior and enhance their skills in conflict management.
Author: David Liddle Publisher: Kogan Page Publishers ISBN: 1398609463 Category : Business & Economics Languages : en Pages : 321
Book Description
Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict at work is a perennial problem for organizations, their people and profits. The second edition of Managing Conflict shows HR professionals how to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. It includes the latest research and case studies showing how conflict management has been impacted by hybrid working models and digitalization. There are also updates to reflect how resolution is a driver of trust in organizations, enabling people to disagree more constructively in a safe environment. This book covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. It shows how to design a conflict management strategy, develop a formal resolution process and engage stakeholders and training managers in resolution and mediation skills. Packed with best practice examples from organizations such as Tesco, Burberry and Nationwide Building Society as well as conflict resolution resources and toolkits, this book is essential reading for all HR professionals looking to resolve conflict in the workplace.
Author: Stacey Edmonson Publisher: Routledge ISBN: 1317924207 Category : Education Languages : en Pages : 129
Book Description
This book offers 50 easy-to-read strategies for managing conflicts in your school involving students, parents, and teachers. Individually, these strategies provide specific insights into conflict resolution, reduction, and management. As a whole, the 50 strategies provide a comprehensive method to lead constructive change in your school. With quotes, examples, and reflection questions, this book offers ideas that help you lead with confidence.
Author: Rob Yeung
Author: Rob Yeung
Author: Kwame Christian
Author: Donald C. Palmer
Author: David Liddle
Author: Allen Oelschlaeger
Author: Mary Scannell
Author: Suzanne Mccorkle
Author: David Liddle
Author: Stacey Edmonson
Author: Dean Tjosvold