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Author: Asta Pundziene Publisher: ISBN: Category : Languages : en Pages : 0
Book Description
The paper seeks to explore how to enhance managers' communication competence required for successful change management within the enterprises. The main goal of the survey is to find out the links between change communication competence and change management success. Also the paper reveals what communication competencies are needed during the organizational change and what are the most effective ways to acquire them. The change management literature emphasizes the importance of the communication during the organizational change. The paper identifies managers' communication competence required during the change as well as the ways of learning. The empirical research carried out in more than 40 Lithuanian fast-growing enterprises, reveals how Lithuanian managers develop communication competence and which form of learning is most common. Analysis of the literature confirms that the success of the organizational change highly depends on the internal communication. The survey reveals the content and the process of managers' learning, as well as that informal learning or in other words - learning by doing is common among the Lithuanian managers. Some research limitations can be defined. First, the scope of the research was limited - it would be interesting to investigate relationships of the managers' communication competence and resistance to change. Second, the results of the empirical research could be proved in the cross-cultural context. The findings of the paper contribute to the further research on management development and change management. The information on how managers learn to communicate before and during the change will help to improve the services of management training providers. The paper identifies what kind of communication competence is required to lead the change and in what way they are acquired. Also the relationship between formal, non-formal and informal management learning in the change process is defined.
Author: Asta Pundziene Publisher: ISBN: Category : Languages : en Pages : 0
Book Description
The paper seeks to explore how to enhance managers' communication competence required for successful change management within the enterprises. The main goal of the survey is to find out the links between change communication competence and change management success. Also the paper reveals what communication competencies are needed during the organizational change and what are the most effective ways to acquire them. The change management literature emphasizes the importance of the communication during the organizational change. The paper identifies managers' communication competence required during the change as well as the ways of learning. The empirical research carried out in more than 40 Lithuanian fast-growing enterprises, reveals how Lithuanian managers develop communication competence and which form of learning is most common. Analysis of the literature confirms that the success of the organizational change highly depends on the internal communication. The survey reveals the content and the process of managers' learning, as well as that informal learning or in other words - learning by doing is common among the Lithuanian managers. Some research limitations can be defined. First, the scope of the research was limited - it would be interesting to investigate relationships of the managers' communication competence and resistance to change. Second, the results of the empirical research could be proved in the cross-cultural context. The findings of the paper contribute to the further research on management development and change management. The information on how managers learn to communicate before and during the change will help to improve the services of management training providers. The paper identifies what kind of communication competence is required to lead the change and in what way they are acquired. Also the relationship between formal, non-formal and informal management learning in the change process is defined.
Author: Jay A. Conger Publisher: Simon and Schuster ISBN: 0743230345 Category : Business & Economics Languages : en Pages : 234
Book Description
A historic shift is occurring in the nature of management. Until recently, bosses could simply use the power of their positions to direct and order their subordinates. However, in today's workplace, which is significantly different from the remarkably homogenous and traditional business environment of just two decades ago, the approach of command authority no longer works effectively. Winning 'em Over chronicles a revolution. We are witnessing an ancient model of managing built around command and hierarchy give way to a new model built around persuasion and teamwork. Jay Conger demonstrates to managers on all levels how to thrive in the wake of this momentous transformation. Today we work in an environment where people don't just ask "What should I do?" but "Why should I do it?" To successfully answer this "why" question is to persuade. Yet many businesspeople misunderstand and still more make little use of persuasion. The problem? Persuasion is widely perceived as a skill reserved for selling products and closing deals. But in reality, good managers are persuading all day long. As Conger explains with insight and conviction, today's most effective managers are influencing others through constructive forms of persuasion -- and their employees give them levels of commitment and motivation that the managers of the last generation could only dream of. Conger illustrates how three important forces -- new generations of managers and executives, cross-functional teams, and unprecedented access to information that was once the privilege of the most senior levels of management -- are undermining the old Age of Command and ushering in the new Age of Persuasion. He exposes the most commonly held myths about the art of persuasion and shows how to influence others productively, without manipulation. Most important, he outlines the four crucial components of effective managing by persuasion: building one's credibility, finding common ground so that others have a stake in one's ideas, finding compelling positions and evidence, and emotionally connecting with coworkers so that solutions resonate with them on a personal level. In Winning 'em Over, Conger explains how to implement a management style that will succeed in what is becoming a fundamentally and radically different business environment, and he provides readers with all of the new tools they will need to become effective, constructive persuaders.
Author: Jeff Hiatt Publisher: Prosci ISBN: 9781930885509 Category : Forandringsledelse Languages : en Pages : 164
Book Description
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Author: David Clutterbuck Publisher: Routledge ISBN: 1136360204 Category : Business & Economics Languages : en Pages : 242
Book Description
Internal communication is a growing field with the number of specialists increasing worldwide. In spite of this, and vast increases in spending on communication, research shows that organizations are finding it difficult to raise the number of employees who feel well informed. Now, more than ever, internal communication does not just concern communication managers. In today's lean organizations line managers are taking on more and more of the burden of employee communication and managers of remote offices have to be their own communication managers. 'Talking Business: making communication work' addresses the key issues in communication within organizations, supported by case studies taken from experience of working with global businesses. It provides a coherent theory of business communication and shows how a radical difference to communication practice and business performance can be made. The authors employ an interactive structure throughout with signposts to link related cases and chapters.
Author: John P. Kotter Publisher: Harvard Business Press ISBN: 1422186431 Category : Business & Economics Languages : en Pages : 210
Book Description
From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.
Author: Sandra L. Fielden Publisher: Edward Elgar Publishing ISBN: 1785368389 Category : Business & Economics Languages : en Pages : 208
Book Description
This timely book offers a review of the current research and literature around creating a healthy organisation. Providing an informative guide of the field, it presents cutting-edge international research, which addresses the key areas of consideration for organisations as well as the areas in which they need to challenge organisational perceptions and innovate.
Author: John P. Kotter Publisher: Simon and Schuster ISBN: 0029183308 Category : Executive ability Languages : en Pages : 248
Book Description
In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it.Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, superiors, and outsiders to accomplish our goals. This often leaves us in a "power gap" because we must depend on people over whom we have little or no explicit control.This is a book about how to bridge that gap: how to exercise the power and influence you need to get things done through others when your responsibilities exceed your formal authority.Full of original ideas and expert insights about how organizations—and the people in them—function,Power and Influencegoes further, demonstrating that lower-level personnel also need strong leadership skills and interpersonal know-how to perform well.Kotter shows how you can develop sufficient resources of "unofficial" power and influence to achieve goals, steer clear of conflicts, foster creative team behavior, and gain the cooperation and support you need from subordinates, coworkers, superiors—even people outside your department or organization.He also shows how you can avoid the twin traps of naivete and cynicism when dealing with power relationships, and how to use your power without abusing it.Power and Influenceis essential for top managers who need to overcome the infighting, foot-dragging, and politicking that can destroy both morale and profits; for middle managers who don't want their careers sidetracked by unproductive power struggles; for professionals hindered by bureaucratic obstacles and deadline delays; and for staff workers who have to "manage the boss."This is not a book for those who want to "grab" power for their own ends. But if you'd like to create smooth, responsive working relationships and increase your personal effectiveness on the job, Kotter can show you how—and make the dynamics of power work for you instead of against you.
Author: Gifford Thomas Publisher: Independently Published ISBN: 9781980518785 Category : Business & Economics Languages : en Pages : 114
Book Description
Are you familiar with any of the statements below: "I was baffled about the changes in my company.""Management fail to communicate the reason for the change." "I offered my feedback, but my manager did not take me seriously.""I heard about the changes via the grave vine.""I have problems communicating with my team.""My employees are not buying into the changes."Sadly, when companies promote people into a management position and do not provide the necessary training, they end up with a host of bosses who have significant problems communicating with their team. From my research, 60% of new managers underperform in their first two years resulting in increased performance gaps, an uninspired workforce and a significantly high rate of employee turnover. Many managers and leaders have a significant problem communicating effectively with their team, and as a result, their team suffers, and their organization becomes a very toxic place to work. Change is hard for many people, and quite frankly people don't like change. As the leader, you must understand the crucial role communication plays in your organization especially during a change because it will determine if your change is a success or a complete failure. This book will help all leaders (existing, new and upcoming) understand why communicating the "why" of the change is so essential, the various communication channels one can use to deliver their message, how to segment their communication and many, many more. This book will help any leader from any sector create an excellent organization, and in the process help all leaders become great communicators.
Author: Lawrence Polsky Publisher: McGraw Hill Professional ISBN: 0071738304 Category : Business & Economics Languages : en Pages : 176
Book Description
THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment, andskill. Learn the most effective language for: Articulating new company initiatives Responding to questions with confidence Easing employees' fears Clarifying roles and responsibilities Addressing resistance and performance problems Praise for Perfect Phrases for Communicating Change "Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.” John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University "Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change." Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change “Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.” Edward Ferris, Assistant Professor, The New School for Management and Urban Policy "In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques." Mitch Pisik, President and CEO, Breckwell Products
Author: Asta Pundziene
Author: Asta Pundziene
Author: Jay A. Conger
Author: Jeff Hiatt
Author: David Clutterbuck
Author: John P. Kotter
Author: John P. Kotter
Author: Sandra L. Fielden
Author: John P. Kotter
Author: Gifford Thomas
Author: Lawrence Polsky