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Management and administration of contracted employment programmes

Management and administration of contracted employment programmes PDF Author: Great Britain: Parliament: House of Commons: Work and Pensions Committee
Publisher: The Stationery Office
ISBN: 9780215544766
Category : Social Science
Languages : en
Pages : 170

Book Description
This report examines contracted employment programmes and focuses in particular on the prevention of fraud, the treatment of subcontractors, and ensuring fair treatment of customers. The Committee found that levels of detected fraud in contracted employment programmes are low, but feels that there is no room for complacency; the frauds uncovered to date have highlighted the existence of weaknesses in the system which could be exploited. Processes for the detection of fraud must be rigorous and robust. In addition, the financial penalties for providers who have fraud in their organisation are not severe enough. The report calls for customer rights to be given a much higher priority, and for a universal, monitored, and enforceable customer charter to be introduced. It also calls on the Department to carry out a "Customer Survey" of customers of contracted employment programmes to enable standards of customer service to be compared between providers and with Jobcentre Plus. The quality of provision to vulnerable groups, particularly those with disabilities, is another area of concern as providers are having to work with customers with more severe barriers than they had anticipated. The Report examines several examples of potential mistreatment of sub-contractors including allegations of the operation of a cartel, and notes that while it does not know how widespread unfair treatment of subcontractors is, neither does the Department.

Management and administration of contracted employment programmes

Management and administration of contracted employment programmes PDF Author: Great Britain: Parliament: House of Commons: Work and Pensions Committee
Publisher: The Stationery Office
ISBN: 9780215544766
Category : Social Science
Languages : en
Pages : 170

Book Description
This report examines contracted employment programmes and focuses in particular on the prevention of fraud, the treatment of subcontractors, and ensuring fair treatment of customers. The Committee found that levels of detected fraud in contracted employment programmes are low, but feels that there is no room for complacency; the frauds uncovered to date have highlighted the existence of weaknesses in the system which could be exploited. Processes for the detection of fraud must be rigorous and robust. In addition, the financial penalties for providers who have fraud in their organisation are not severe enough. The report calls for customer rights to be given a much higher priority, and for a universal, monitored, and enforceable customer charter to be introduced. It also calls on the Department to carry out a "Customer Survey" of customers of contracted employment programmes to enable standards of customer service to be compared between providers and with Jobcentre Plus. The quality of provision to vulnerable groups, particularly those with disabilities, is another area of concern as providers are having to work with customers with more severe barriers than they had anticipated. The Report examines several examples of potential mistreatment of sub-contractors including allegations of the operation of a cartel, and notes that while it does not know how widespread unfair treatment of subcontractors is, neither does the Department.

Preventing fraud and improper practices in contracted employment programmes

Preventing fraud and improper practices in contracted employment programmes PDF Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 9780102977103
Category : Law
Languages : en
Pages : 44

Book Description
The introduction of the Work Programme in June 2011 largely addressed the main weaknesses in previous programmes which had led to a risk that fraud by providers was being understated. Some risks still remain because not every control applies to every programme, particularly to smaller ones. This report finds in particular that the assessment of the risk of fraud at A4e missed vital evidence. The Department does not currently obtain all relevant copies of providers' internal audit reports and did not receive the paper sent to the Chair of the Public Accounts Committee which highlighted a possible systematic failure to mitigate the risk of fraudulent and irregular activity. More than half of fraud allegations since 2006, valued at £773,000, have been in respect of New Deal programmes which ended in 2011. Schemes such as the Flexible New Deal and the Work Programme that replaced the New Deal have been designed with measurable and verifiable outcomes to minimize the risk of fraud. For example, the DWP now checks the records of HM Revenue and Customs to test whether claimants are actually working. But, notably, in the case of the £8 million programme providing mandatory work activity, there are still no independent checks with employers that unemployed people said to have been placed with them have been. Recommendations include that the Department make the most of the fraud risk knowledge it possesses and share it more effectively; and that users' complaints be used to assess the quality of service providers.

Contract Management Body of Knowledge, Sixth Edition

Contract Management Body of Knowledge, Sixth Edition PDF Author: National Contract Management Association
Publisher:
ISBN: 9780940343924
Category :
Languages : en
Pages :

Book Description


DSA Civilian Career Program for Procurement and Contract Administration

DSA Civilian Career Program for Procurement and Contract Administration PDF Author: United States. Defense Supply Agency
Publisher:
ISBN:
Category : United States
Languages : en
Pages : 48

Book Description


Work Programme

Work Programme PDF Author: Great Britain: Parliament: House of Commons: Work and Pensions Committee
Publisher: The Stationery Office
ISBN: 9780215559401
Category : Law
Languages : en
Pages : 164

Book Description
The Work Programme will be implemented nationwide from June 2011, and will replace the range of existing programmes to help benefit claimants find jobs. It will be delivered on a regional basis by a framework of prime contractors, the majority of which will come from the private sector. These prime contractors will be paid by the Government based on their results in achieving sustainable employment for jobseekers. Prime contractors are expected to subcontract service provision to specialist local organisations, including voluntary sector providers. There is a risk that, even under the payment-by-results model, Work Programme providers might focus on the clients they assess as being easier to help. The Committee recommends that the Government keeps the payment model under review and assesses the outcomes for all participants. The Work Programme creates a significant financial challenge for prime contractors. This might lead to some clients receiving lower quality support and to significant costs to the Government in responding to service failures. The Government should put contingency arrangements in place to ensure the continuity of provision for clients. The Department for Work and Pensions (DWP) should remind prime contractors that a key aspect of their role is to bear financial risk, rather than passing it on to subcontractors disproportionately. Contracting arrangements need to ensure that subcontractors are fairly managed and that prime contractors are able to hold subcontractors to account for poor performance. The DWP must establish robust and independent arbitration and sanctioning arrangements.

Manpower Act of 1969, Hearings Before the Select Subcommittee on Labor..

Manpower Act of 1969, Hearings Before the Select Subcommittee on Labor.. PDF Author: United States. Congress. House Education and Labor
Publisher:
ISBN:
Category :
Languages : en
Pages : 1458

Book Description


Manpower Act of 1969

Manpower Act of 1969 PDF Author: United States. Congress. House. Committee on Education and Labor. Select Subcommittee on Labor
Publisher:
ISBN:
Category : Labor policy
Languages : en
Pages : 1464

Book Description


Medicare Administrative Costs

Medicare Administrative Costs PDF Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Oversight
Publisher:
ISBN:
Category : Medical care, Cost of
Languages : en
Pages : 244

Book Description


Federal Register

Federal Register PDF Author:
Publisher:
ISBN:
Category : Delegated legislation
Languages : en
Pages : 1956

Book Description


Federal Program Evaluations

Federal Program Evaluations PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 1216

Book Description
Contains an inventory of evaluation reports produced by and for selected Federal agencies, including GAO evaluation reports that relate to the programs of those agencies.