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Author: Earl Derr Biggers Publisher: Library of Alexandria ISBN: 1465611991 Category : Fiction Languages : en Pages : 330
Book Description
OUTSIDE a gilt-lettered door on the seventeenth floor of a New York office building, a tall young man in a fur-lined coat stood shivering. Why did he shiver in that coat? He shivered because he was fussed, poor chap. Because he was rattled, from the soles of his custom-made boots to the apex of his Piccadilly hat. A painful, palpitating spectacle, he stood. Meanwhile, on the other side of the door, the business of the American branch of that famous marine insurance firm, Lloyds, of London—usually termed in magazine articles "The Greatest Gambling Institution in the World"—went on oblivious to the shiverer who approached. The shiverer, with a nervous movement, shifted his walking-stick to his left hand, and laid his right on the door-knob. Though he was not at his best, let us take a look at him. Tall, as has been noted, perfectly garbed after London taste, mild and blue as to eye, blond as to hair. A handsome, if somewhat weak face. Very distinguished—even aristocratic—in appearance Perhaps—the thrill for us democrats here of the nobility. And at this moment sadly need of a generous dose of that courage that abounds—see any book of familiar quotations—on the playing fields of Eton. Utterly destitute of the Eton or any of any brand, he pushed open the door. The click two dozen American typewriters smote upon hearing. An office boy of the dominant New York race demanded in loud indiscreet tones business there.
Author: Earl Derr Biggers Publisher: Library of Alexandria ISBN: 1465611991 Category : Fiction Languages : en Pages : 330
Book Description
OUTSIDE a gilt-lettered door on the seventeenth floor of a New York office building, a tall young man in a fur-lined coat stood shivering. Why did he shiver in that coat? He shivered because he was fussed, poor chap. Because he was rattled, from the soles of his custom-made boots to the apex of his Piccadilly hat. A painful, palpitating spectacle, he stood. Meanwhile, on the other side of the door, the business of the American branch of that famous marine insurance firm, Lloyds, of London—usually termed in magazine articles "The Greatest Gambling Institution in the World"—went on oblivious to the shiverer who approached. The shiverer, with a nervous movement, shifted his walking-stick to his left hand, and laid his right on the door-knob. Though he was not at his best, let us take a look at him. Tall, as has been noted, perfectly garbed after London taste, mild and blue as to eye, blond as to hair. A handsome, if somewhat weak face. Very distinguished—even aristocratic—in appearance Perhaps—the thrill for us democrats here of the nobility. And at this moment sadly need of a generous dose of that courage that abounds—see any book of familiar quotations—on the playing fields of Eton. Utterly destitute of the Eton or any of any brand, he pushed open the door. The click two dozen American typewriters smote upon hearing. An office boy of the dominant New York race demanded in loud indiscreet tones business there.
Author: Fred Reichheld Publisher: Harvard Business Press ISBN: 1647821797 Category : Business & Economics Languages : en Pages : 159
Book Description
Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success.
Author: Danny Matta Publisher: Independently Published ISBN: 9781794113015 Category : Medical Languages : en Pages : 184
Book Description
Do you wish you could start a money-making physical therapy business today ... without resorting to the ongoing hassle of insurance?Are you tired of billing insurance for every last penny? Do you wish you could get paid faster, and for more interesting clients? Do you want to help people without all that red tape?Well, now you can. With Danny Matta's new book, F*ck Insurance: Your Playbook to A Successful Performance PT Practice and Never Having to Deal with Insurance Again, you'll get all the tools you need to create the job of your dreams.After all, if you can't find a career you love, you'll have to build one yourself. This prime tenet is what motivated Matta to pen his irreverent text. With gritty, raw, proven and actionable advice, he shows physical therapists how to have success in a pratice model that doesn't take insurance at all and attract the clients they really want to serve.Inside this book, you'll learn: -Which segment of the population makes for the most satisfying physical therapy clients-How Matta built his own business in just a few years and now sees incredible results, both financially and client-wise-How to avoid high-volume, corporate insurance mills-The secret behind climbing to higher and higher levels of income each month-The 5 phases of the cash performance PT clinic-Whether you're a burn-the-ships or a side-hustle kind of person-What the proof-of-concept phase is, and what it means for you-What the survival phase is, and why "survival" isn't a bad thing-What the success phase is, and how you can achieve it as quickly as possible-What your revenue level says about your business model-The surprisingly obvious mindset shift you need to make your dreams come true-Which mistakes you're likely to make, and why that doesn't matter-How to build a team without selling out or going broke-What freedom really looks like ... and why you deserve it-How to tell insurance to f*ck off and see incredible results immediatelySo who is Danny Matta to give this advice? He's a former Army Physical Therapist turned entrepreneur. One fateful morning, he sat in his car questioning if he wanted to be a PT anymore. Burned out by an incredibly high volume of patients and endless documentation, he decided to leave his career as a PT in the Army. Knowing nothing about business, he dove headfirst into starting a cash-based PT clinic in a windowless room in the corner of a CrossFit gym. Guess what? It worked out. Today, Matta not only serves his dream clients, he sees incredible revenue, employs a happy team of fellow PTs and enjoys the freedom of which he once only dreamed.You can do it too.So don't wait. Buy this book NOW to build the happier, healthier, stronger business you've always known you could have.
Author: Sarah Damaske Publisher: Princeton University Press ISBN: 0691219311 Category : Social Science Languages : en Pages : 336
Book Description
An indispensable investigation into the American unemployment system and the ways gender and class affect the lives of those looking for work Through the intimate stories of those seeking work, The Tolls of Uncertainty offers a startling look at the nation’s unemployment system—who it helps, who it hurts, and what, if anything, we can do to make it fair. Drawing on interviews with one hundred men and women who have lost jobs across Pennsylvania, Sarah Damaske examines the ways unemployment shapes families, finances, health, and the job hunt. Damaske demonstrates that commonly held views of unemployment are either incomplete or just plain wrong. Shaped by a person’s gender and class, unemployment generates new inequalities that cast uncertainties on the search for work and on life chances beyond the world of work, threatening opportunity in America. Following in depth the lives of four individuals over the course of their unemployment experiences, Damaske offers insights into how the unemployed perceive their relationship to work. She reveals the high levels of blame that women who have lost jobs place on themselves, leading them to put their families’ needs above their own, sacrifice their health, and take on more tasks inside the home. This “guilt gap” illustrates how unemployment all too often exacerbates existing differences between men and women. Class privilege, too, gives some an advantage, while leaving others at the mercy of an underfunded unemployment system. Middle-class men are generally able to create the time and space to search for good work, but many others are bogged down by the challenges of poverty-level unemployment benefits and family pressures and fall further behind. Timely and engaging, The Tolls of Uncertainty posits that a new path must be taken if the nation’s unemployed are to find real relief.
Author: Clive D. L. Wynne Publisher: Mariner Books ISBN: 132854396X Category : Nature Languages : en Pages : 277
Book Description
A pioneering canine behaviorist draws on cutting-edge research to show that a single, simple trait--the capacity to love--is what makes dogs such perfect companions for humans, and to explain how people can better reciprocate their affection.affection.
Author: Amy Bloom Publisher: Random House ISBN: 0593243943 Category : Biography & Autobiography Languages : en Pages : 241
Book Description
NEW YORK TIMES BESTSELLER • A powerful memoir of a love that leads two people to find a courageous way to part—and a woman’s struggle to go forward in the face of loss—that “enriches the reader’s life with urgency and gratitude” (The Washington Post) “A pleasure to read . . . Rarely has a memoir about death been so full of life. . . . Bloom has a talent for mixing the prosaic and profound, the slapstick and the serious.”—USA Today ONE OF THE BEST BOOKS OF THE YEAR: NPR Amy Bloom began to notice changes in her husband, Brian: He retired early from a new job he loved; he withdrew from close friendships; he talked mostly about the past. Suddenly, it seemed there was a glass wall between them, and their long walks and talks stopped. Their world was altered forever when an MRI confirmed what they could no longer ignore: Brian had Alzheimer’s disease. Forced to confront the truth of the diagnosis and its impact on the future he had envisioned, Brian was determined to die on his feet, not live on his knees. Supporting each other in their last journey together, Brian and Amy made the unimaginably difficult and painful decision to go to Dignitas, an organization based in Switzerland that empowers a person to end their own life with dignity and peace. In this heartbreaking and surprising memoir, Bloom sheds light on a part of life we so often shy away from discussing—its ending. Written in Bloom’s captivating, insightful voice and with her trademark wit and candor, In Love is an unforgettable portrait of a beautiful marriage, and a boundary-defying love.
Author: Nancy J. Altman Publisher: The New Press ISBN: 1620976234 Category : Political Science Languages : en Pages : 337
Book Description
Social Security expansion is back on the agenda, at a time when Americans need it more than ever—here’s what it should look like (and why it matters to everyday people all over the country) “Altman and Kingson cut through the fog of calculated confusion and outright lies about Social Security.”—David Cay Johnston, Pulitzer Prize–winning journalist and author The COVID-19 crisis has pulled the curtain back on America’s looming retirement income crisis, a fraying of the national community, and ever-worsening income inequality. Never before have so many people’s livelihoods and futures been thrown into flux. Now more than ever, expanding Social Security is essential to addressing these challenges. Social Security Works for Everyone!, an evolution of the argument Nancy J. Altman and Eric R. Kingson made in their acclaimed first book, Social Security Works!, presents the case for expanding Social Security, explaining why monthly benefits need to be increased; why Americans need national paid family leave, sick leave, and long term care protections; and how we can pay for it all. Don’t believe the nearly four-decade, billionaire-funded campaign to convince us that the program is destined to collapse. It isn’t. At a time when growing numbers of Americans are seeing beyond the false choice between financial security for working people and financial security for the federal government, this book eloquently makes the case that universal programs that benefit all Americans (yes, even the rich) make our country stronger and our lives more secure. Social Security works because it embodies the best of American values—the ones that will allow Americans to obtain financial security and weather the next crisis.
Author: Philip Galanes Publisher: Simon and Schuster ISBN: 145160579X Category : Cooking Languages : en Pages : 262
Book Description
A series of whimsical essays by the New York Times "Social Q's" columnist provides modern advice on navigating today's murky moral waters, sharing recommendations for such everyday situations as texting on the bus to splitting a dinner check.
Author: Sherry Petersik Publisher: Artisan ISBN: 1579656765 Category : House & Home Languages : en Pages : 337
Book Description
This New York Times bestselling book is filled with hundreds of fun, deceptively simple, budget-friendly ideas for sprucing up your home. With two home renovations under their (tool) belts and millions of hits per month on their blog YoungHouseLove.com, Sherry and John Petersik are home-improvement enthusiasts primed to pass on a slew of projects, tricks, and techniques to do-it-yourselfers of all levels. Packed with 243 tips and ideas—both classic and unexpected—and more than 400 photographs and illustrations, this is a book that readers will return to again and again for the creative projects and easy-to-follow instructions in the relatable voice the Petersiks are known for. Learn to trick out a thrift-store mirror, spice up plain old roller shades, "hack" your Ikea table to create three distinct looks, and so much more.
Author: Nancy Altman Publisher: New Press, The ISBN: 1620970473 Category : Political Science Languages : en Pages : 321
Book Description
A growing chorus of prominent voices in Congress and elsewhere are calling for the expansion of our Social Security system—people who know that Social Security will not “go broke” and does not add a penny to the national debt. Social Security Works! will amplify these voices and offer a powerful antidote to the three-decade-long, billionaire-funded campaign to make us believe that this vital institution is destined to collapse. It isn't. From the Silent Generation to Baby Boomers, from Generation X to Millennials and Generation Z, we all have a stake in understanding the real story about Social Security. Critical to addressing the looming retirement crisis that will affect two- thirds of today's workers, Social Security is a powerful program that can help stop the collapse of the middle class, lessen the pressure squeezing families from all directions, and help end the upward redistribution of wealth that has resulted in perilous levels of inequality. All Americans deserve to have dignified retirement years as well as an umbrella to protect them and their families in the event of disability or premature death. Sure to be a game-changer, Social Security Works! cogently presents the issues and sets forth both an agenda and a political strategy that will benefit us all. At stake are our values and the kind of country we want for ourselves and for those that follow.
Author: Earl Derr Biggers
Author: Earl Derr Biggers
Author: Fred Reichheld
Author: Danny Matta
Author: Sarah Damaske
Author: Clive D. L. Wynne
Author: Amy Bloom
Author: Nancy J. Altman
Author: Philip Galanes
Author: Sherry Petersik
Author: Nancy Altman