Listening Skills for Effective Policing PDF Download

Author: Andy Fairie
Publisher: Critical Publishing
ISBN: 1915713463
Category : Law
Languages : en
Pages : 139

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Book Description
Developing and honing effective listening skills for trainee, new and existing police officers at all levels. Learning how to be an effective listener is one of the most vital communication skills for successful policing. Drawing on the author’s vast experience as a specialist frontline police officer, this book is informal and easy-to-understand, with a sprinkle of humour, making it highly readable and accessible. It introduces an effective, tried and tested model to guide difficult conversations and covers a range of key topics of relevance to operational policing, including issues connected with diversity and with suicide. Supported by academic research, including counselling theory, it provides real-life examples to demonstrate how the tools work in practice, and questions and exercises to encourage personal reflection.

Author: Mark Kilgallon
Publisher: Critical Publishing
ISBN: 1914171403
Category : Business & Economics
Languages : en
Pages : 275

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Book Description
Behavioural skills are essential to effective policing practice and professional development, and are also embedded within the policing competency frameworks. As the police service looks to further redefine its role in the twenty-first century, this critical handbook covers the full range of these proficiencies, from building rapport, applying emotional intelligence, building empathy and resilience to diversity and difference, understanding ethics, and developing coaching and leadership skills. Each chapter is written by a distinguished serving or former senior police leader and/or policing scholar, bringing together a wealth of experience and understanding and applying this knowledge in context through key case studies and examples. Suitable for serving police officers at all levels, as well as policing lecturers and students aspiring to join the police, this book encourages and enables a people-centred approach to policing that balances the debate that has given disproportionate credence to transactional skills at the expense of a more transformational approach.

Author: Iain Donnelly
Publisher: Biteback Publishing
ISBN: 1785907174
Category : Social Science
Languages : en
Pages : 331

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Book Description
In thirty years on the front line of British policing, there is very little that Iain Donnelly didn't do: from being a uniformed constable on the beat in London to running counter-terrorism and surveillance operations, combatting child sexual exploitation and overseeing the investigation of the most serious crimes. During that time, he saw the job change irrevocably, to the point where the public no longer knows what to expect from the police and the police service no longer knows what to expect of itself. Tango Juliet Foxtrot – police code for 'the job's fucked' – reveals how constant political meddling and a hostile media narrative have had a devastating impact on the morale of police officers and their ability to protect the public. With the organisation cut by 20,000 officers and 23,000 police staff, only 7 per cent of reported crime now results in a charge – compared with around 20 per cent ten years ago. By turns fascinating and funny, poignant and uplifting, this compelling account paints a vivid picture of what life is really like for those tasked with keeping us safe – and, crucially, explores what needs to change to secure the future of British policing.

Author: Air University Press
Publisher:
ISBN: 9781079362404
Category :
Languages : en
Pages : 86

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Book Description
Everyone can be a better listener. Using the concepts of what we think, feel, and do about listening, Dr. Kline promotes the need for honing this often neglected communication skill. He presents logical, practical methods that will help you to become a better listener in your personal and professional life in everyday and critical situations.Listening is the neglected communication skill. While all of us have had instruction in reading, writing, and speaking, few have had any formal instruction in listening. This void in our education is especially interesting in light of research showing that most of us spend seven of every 10 minutes we are awake in some form of communication activity. Of these seven minutes (or 70 percent of the time we are awake), 10 percent is spent writing, 15 percent reading, 30 percent talking, and 45 percent listening.

Author: Mark Kilgallon
Publisher: Critical Publishing
ISBN: 1915080541
Category : Political Science
Languages : en
Pages : 353

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Book Description
An essential handbook of policing leadership behavioural skills for both professional police officers and policing students aspiring to join the force. The behaviours examined are of relevance to all ranks and roles, from a newly appointed police constable to an executive officer. Behavioural soft skills are essential to effective policing practice and professional development, and are particularly significant in leadership and management roles. This handbook examines the key leadership behaviours and focuses on discreet aspects within policing as well as describing a career timeline. In addition it provides a unique opportunity for leaders to articulate the effects the Covid-19 pandemic has had on law enforcement, examining the impact on policing behaviours and what the blockages are. Each chapter is written by a well-established serving police leader or policing scholar, bringing together a wealth of experience and understanding and applying this knowledge in context through key case studies and examples. It bridges the gap between theory and practice so readers can apply what they have learnt to their policing roles and effectively formulate and describe their own leadership philosophy and style. This is a companion book to Behavioural Skills for Effective Policing.

Author: Larry S. Miller
Publisher: Taylor & Francis
ISBN: 1315400812
Category : Political Science
Languages : en
Pages : 649

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Book Description
Outstanding first-line supervisors are essential to the success of any law enforcement agency, yet many officers lack the supervision training necessary to excel. Effective Police Supervision immerses readers in the group behaviors and organizational dynamics supervisors must master in order to lead their teams and to help create an effective police department. Combining behavioral theory and updated case studies, this core text, now in its eighth edition, is a vital tool for all college students pursuing criminal justice courses on supervisory practices, as well as police officers preparing for promotional exams.

Author: Jane Bottomley
Publisher: Critical Publishing
ISBN: 1913063526
Category : Study Aids
Languages : en
Pages : 112

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Book Description
If you are embarking on a university criminology, policing or other law enforcement professional degree, the books in this series will help you acquire and develop the knowledge, skills and strategies you need to achieve your goals. They provide support in all areas important for university study, including institutional and disciplinary policy and practice, self-management, and research and communication. Tasks and activities are designed to foster aspects of learning which are valued in higher education, including learner autonomy and critical thinking, and to guide you towards reflective practice in your study and work life. Communication Skills for your Policing Degree provides you with a sound knowledge and understanding of: how to improve your oral and written communication skills in a range of academic and professional settings a range of strategies for improving your public speaking, including academic presentations a range of techniques for improving your practical writing and speaking skills.

Author: Robert E. Grubb
Publisher: SAGE Publications
ISBN: 1544320167
Category : Social Science
Languages : en
Pages : 458

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Book Description
Effective Communication in Criminal Justice is the perfect companion for any criminal justice course that discusses communication and writing. Authors Robert E. Grubb and K. Virginia Hemby teach you how to be both an effective writer and communicator—essential skills for anyone interested in criminal justice. Going beyond report writing, this book helps you become more confident presenter and digital communicator while encouraging you to adapt your communication style to meet the needs of diverse populations. You will not only improve your communication and writing skills, but also gain specific strategies for succeeding in careers related to policing, courts, corrections, and private security. Key Features Specific coverage of effective communication strategies that relate to each area of criminal justice, offers you a robust overview of all aspects of communication in the criminal justice field. Unique coverage of nonverbal communication, digital communication, conflict resolution, and communication with special populations helps you learn to adapt your communication style to specific situations. Helpful checklists remind you to keep practicing good communication techniques. Real-world examples of effective communication in criminal justice show you how the concepts are relevant to your future career. End-of-chapter discussion questions and ethical issue exercises provide you with the opportunity to practice and apply the concepts covered in each chapter.

Author: Emma Spooner
Publisher: Critical Publishing
ISBN: 1914171888
Category : Law
Languages : en
Pages : 158

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Book Description
The Professional Policing Curriculum in Practice is a new series of books that match the requirements of the new pre-join policing qualifications. The texts reflect modern policing, are up-to-date and relevant, and grounded in practice. They reflect the challenges faced by new students, linking theory to real-life operational practice, while addressing critical thinking and other academic skills needed for degree-level study. Evidence-based policing is a core part of the National Policing Curriculum but policing students and new officers often feel daunted by the prospect of understanding research and how to use it to inform decision making in practice. This text helps readers develop a sound understanding of evidence-based practice in policing and contextualises the research process by explaining how it supports practice within the workplace. It clearly relates research to the investigative process, combining academic theory and operational understanding using relevant case studies and scenarios, and identifies the main approaches employed. It explores how evidence from research can be used to inform and develop critical arguments central to policing practice and signposts students to key sources of information.

Author: Ronald J. Burke
Publisher: Routledge
ISBN: 1317049128
Category : Business & Economics
Languages : en
Pages : 390

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Book Description
Stress in policing remains a serious concern for individual officers, their families, their organizations and society at large. As an editor of the Psychological and Behavioural Aspects of Risk series, Ronald J. Burke brings together the latest research findings and intervention strategies, shown to be effective, by an international group of experts. The contributors comprise of a group of high profile researchers and writers who are experts in their respective fields. This edited collection addresses such issues as: The increased risk of international terrorism Racial profiling Police Culture Police integrity Police suicide Inadequate police training The work of police officers exposes them to sources of stress that increase several risks in terms of their psychological and physical health, their family relationships, physical injuries, emotional trauma, ambiguity about their roles in society. Shift work, and undercover work add additional burdens to officers and their families. Police work also places risks on the communities in which officers serve in terms of officers being inadequately trained to deal with mentally ill citizens.