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Author: Stephen M. Pollan Publisher: Wiley ISBN: 9780028626222 Category : Business & Economics Languages : en Pages : 0
Book Description
This volume covers dealing with subordinates, peers, and superiors, including how to ask for a budget increase, turn down a raise request, deal with brown nosing, handle flirtation, and warn a superior of a potential problem. Includes 40 dialogue flowcharts.
Author: Stephen M. Pollan Publisher: Wiley ISBN: 9780028626222 Category : Business & Economics Languages : en Pages : 0
Book Description
This volume covers dealing with subordinates, peers, and superiors, including how to ask for a budget increase, turn down a raise request, deal with brown nosing, handle flirtation, and warn a superior of a potential problem. Includes 40 dialogue flowcharts.
Author: Stephen M. Pollan Publisher: John Wiley & Sons ISBN: 1119571960 Category : Business & Economics Languages : en Pages : 332
Book Description
Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That’s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners. Inside, you’ll find scripts to fit any situation you’re confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you’ll be prepared not only with the right words and phrases, but with the confidence you need to get what you want. Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much more Learn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversation Easily develop a winning conversational strategy using the signature visual flowcharts unique to Lifescripts Get strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.
Author: Stephen M. Pollan Publisher: Wiley ISBN: 9780028626215 Category : Business & Economics Languages : en Pages : 0
Book Description
Lifesecripts for the Self-Employed, written especially for those who are self-employed, provides dialogues for the difficult discussions this group is likely to face. Each lifescript features a flowchart with openings and rejoinders to a variety of potential responses. There are also pointers on proper attitude, timing, preparation, and behavior, as well as a summary of key points and a list of possible adaptations. Lifescripts for the Self-Employed covers scripts dealing with clients, investors, lenders, professionals, and suppliers, including: Breaking Bad News to a Client Cold Calling a New Client Approaching a Family Lender Explaining a Prior Bankruptcy Asking Your Professional to Reduce His Fee Explaining an Overstatement of Expenses to the IRS Closing a Deal Renegotiating a Lease with Your Landlord
Author: Erik Kolbell Publisher: Simon and Schuster ISBN: 0743400607 Category : Self-Help Languages : en Pages : 484
Book Description
Explains what to say and how to say it in complex, difficult, and painful situations, presenting a series of scripts that cover topics ranging from divorce or asking for a loan to funeral planning.
Author: Stephen M. Pollan Publisher: Wiley ISBN: 9780471631019 Category : Self-Help Languages : en Pages : 0
Book Description
Excerpt from Lifescript #1: Asking for a Salary Increase Icebreaker: I’d like to thank you for the opportunity you and the company have given me. I recognize that you’ve been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: What has happened is that I’ve been concentrating solely on my professional growth and haven’t been paying any attention to my stream of income . . . Pitch #2: I think my salary no longer reflects my contribution to the company . . . Pitch #3: I think my salary no longer matches my job responsibilities . . . Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a peer, or cold call a potential client, Lifescripts gives you the most effective approach–and the actual words–to use. The bestselling guide to self-improvement and success, Lifescripts has been completely revised and updated, taking a sharp self-help focus and adding more than 50 scripts that help you prepare for difficult conversations both inside and outside the office. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You’ll also find strategic pointers on attitude, timing, preparation, and behavior. From dealing with human resources to confronting a backstabber to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic dialogues you may face in the course of your life.
Author: Stephen Pollan Publisher: ISBN: Category : Languages : en Pages : 496
Book Description
Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That's why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations . Using two-color flowcharts, Lifescripts maps out 171 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners. Inside, you'll find scripts to fit any situation you're confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you'll be prepared not only with the right words and phrases, but with the confidence you need to get what you want. Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much more Learn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversation Easily develop a winning conversational strategy using the signature visual flowcharts unique to Lifescripts Get strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.
Author: Stephen M. Pollan Publisher: John Wiley & Sons ISBN: 1119571979 Category : Business & Economics Languages : en Pages : 496
Book Description
Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That’s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners. Inside, you’ll find scripts to fit any situation you’re confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you’ll be prepared not only with the right words and phrases, but with the confidence you need to get what you want. Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much more Learn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversation Easily develop a winning conversational strategy using the signature visual flowcharts unique to Lifescripts Get strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.
Author: Joseph J. Grano Publisher: John Wiley & Sons ISBN: 0470529113 Category : Business & Economics Languages : en Pages : 240
Book Description
The unique story of Wall Street legend Joe Grano—six defining moments in courage, leadership, and determination that will inspire readers of every age, and at every stage in life From Vietnam to 9/11, from the market crash of '87 to today's financial crisis, Wall Street legend Joe Grano has weathered the most defining crises of the last forty years. Whether leading draftees through combat as a Green Beret in Vietnam, regrouping a team of brokers during the market crash of 1987, or working tirelessly to reopen Wall Street after the attacks on 9/11, Joe has served at the front lines of our nation's most defining moments, leading and even inspiring others when things seem at their darkest. Structured around six specific crises he faced in his life and career, You Can't Predict a Hero will describe how Grano was able to triumph over challenges both personal and professional. Whether teaching himself to walk again after sustaining crippling battle wounds, rising from his hardscrabble beginnings to become a top broker at Merrill Lynch, or shepherding the merger of PaineWebber and UBS, his experience has been hard-won and his perspective like no one else's. Through it all, Grano has learned to find the opportunity in any crisis, how to calm and inspire those he leads, and how to find the real solution to what can appear as an insurmountable problem. This dynamic book will inspire anyone looking to make sense of our rapidly changing world, and how to grow and even thrive through any challenge. Problems require solutions, and crisis creates true leaders. Joseph J. Grano, Jr. is Chairman and CEO of Centurion Holdings LLC, a company that advises private and public companies. From 2001-2004, Grano was Chairman of UBS Financial Services Inc. (formerly UBS PaineWebber). Having joined the company in 1988, Grano is credited for turning PaineWebber around and shepherding its merger with Swiss banking giant UBS. Grano began his career as a stock broker at Merrill Lynch, where he rose to various senior management positions over 16 years. A decorated war hero, Grano was chosen by the White House to be chairman of the President’s Homeland Security Advisory Council after 9/11, a position he held from 2002-2005. The recipient of countless awards for leadership, civic contributions, as well as honorary degrees, he is involved in a wide range of educational and philanthropic endeavors. He and his wife, Kathy, live in New Jersey. Mark Levine has written and collaborated on more than 30 books, including the best sellers Second Acts, Die Broke, and Lifescripts, as well as hundreds of magazine articles. He lives Ithaca, New York, and is a member of the Authors Guild.
Author: Stephen M. Pollan Publisher: MacMillan Publishing Company ISBN: Category : Business & Economics Languages : en Pages : 196
Book Description
Pollan presents the best ways to ask for a raise, go over the boss's head, give notice, suggest better hygiene to a coworker, negotiate severance, and deflect harassment. 40 dialogue flowcharts.
Author: Stephen M. Pollan Publisher: John Wiley & Sons ISBN: 0470912642 Category : Business & Economics Languages : en Pages : 246
Book Description
What to say in today's toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: • Negotiating severance • Performance reviews • Responding to a pay cut • Asking for a raise or promotion • Terminating a friend • Job interviews • Dealing with difficult bosses • And many more
Author: Stephen M. Pollan
Author: Stephen M. Pollan
Author: Stephen M. Pollan
Author: Stephen M. Pollan
Author: Erik Kolbell
Author: Stephen M. Pollan
Author: Stephen Pollan
Author: Stephen M. Pollan
Author: Joseph J. Grano
Author: Stephen M. Pollan
Author: Stephen M. Pollan