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Author: Library Leadership and Management Association. Human Resources Section. Staff Development Committee Publisher: American Library Association ISBN: 0838911498 Category : Business & Economics Languages : en Pages : 232
Book Description
This new edition offers unique, state-of-the-art perspectives on library staff development and training.
Author: Library Leadership and Management Association. Human Resources Section. Staff Development Committee Publisher: American Library Association ISBN: 0838911498 Category : Business & Economics Languages : en Pages : 232
Book Description
This new edition offers unique, state-of-the-art perspectives on library staff development and training.
Author: Elizabeth Connor Publisher: Routledge ISBN: 1135694702 Category : Education Languages : en Pages : 248
Book Description
An indispensible resource for librarians of all roles, the case studies in An Introduction to Staff Development in Academic Libraries demonstrate the necessity and value of integrating the library's mission statement and strategic plan with bold approaches to staff orientation, training, mentoring, and development.
Author: Maureen Sullivan Publisher: Routledge ISBN: 1000757838 Category : Language Arts & Disciplines Languages : en Pages : 138
Book Description
This book, first published in 1991, presents a variety of insightful perspectives on how proper human resources management strategies can provide library staff members at all levels with the skills needed for libraries of the future. The shift of the concept of management from control to development means that library administrators must adapt to a more inclusive definition of the human resources field. In addition to such administration activities as recruitment, wage and payroll management, and benefits, human resources management now encompasses all activities that promote greater job satisfaction and support the development of individuals within the context of the workplace. This valuable book examines some of the procedures that can help library managers identify the human resources in their organizations; design and implement programs, policies, and procedures to address these issues; and commit the necessary resources to support the full development of all library staff.
Author: Mary Grace Flaherty Publisher: Rowman & Littlefield ISBN: 1442270373 Category : Language Arts & Disciplines Languages : en Pages : 155
Book Description
The Library Staff Development Handbook: How to Maximize Your Library’s Most Important Resource provides practical tips, suggestions for resources, and concrete examples for addressing the multiple and varied aspects of staff development. From crafting a job description to recruitment, hiring and retention, and from progressive discipline and succession planning to continuing education, performance appraisals, and the importance of workplace fun, this handbook can serve as a companion for managers, supervisors and library staff as they negotiate the challenging range of staffing issues and the opportunities they provide in the library setting.
Author: Library Administration and Management Association. Staff Development Committee Publisher: Chicago : Library Administration and Management Association ISBN: Category : Language Arts & Disciplines Languages : en Pages : 124
Author: Mary Grace Flaherty Publisher: Medical Library Association Books Series ISBN: 9781442270350 Category : Library employees Languages : en Pages : 154
Book Description
Using examples, tips, suggestions for resources, samples, and anecdotes from a wide variety of library practitioners and settings, The Library Staff Development Handbook shows how to create an environment that nurtures individuals while encouraging staff opportunities in order to generate optimal institutional performance.
Author: Mou Chakraborty Publisher: Bloomsbury Publishing USA ISBN: Category : Language Arts & Disciplines Languages : en Pages : 142
Book Description
From librarians to volunteer workers, staff to student workers, all library personnel need to deliver great customer service. This book presents innovative instructional methods that will inspire you to take a fresh approach to customer service training. Customer service is one of the most critical staff development training areas in the library world. Every member of a library's staff who interacts with the public needs the specialized skills and tools to work with a diverse clientele. This book addresses the need for staff training for various kinds of libraries, covering public and academic libraries of various sizes, medical libraries, law libraries, and state organization and joint-use libraries. Each chapter of Stellar Customer Service: Training Library Staff to Exceed provides practical advice and creative solutions for showing staff how to handle customer service issues. The book identifies the essential skills and tools staff at all levels—from librarians and staff to student workers and volunteers—must have to contribute to your library's success. Readers will learn innovative training methods, see how a wide range of libraries have approached this perennial staff issue, and get excited about approaching their own customer service training in fresh new ways.
Author: Ann Ritchie Publisher: Walter de Gruyter ISBN: 9783598220340 Category : Business & Economics Languages : en Pages : 328
Book Description
Focuses on the topic of leadership in the library and information professions, providing an overview of institutes, programs and activities occurring around the world. This title provides insights to those interested in workforce planning strategies aimed at addressing shortages of library leaders.
Author: Pat Gannon-Leary Publisher: Elsevier ISBN: 178063031X Category : Language Arts & Disciplines Languages : en Pages : 263
Book Description
Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. Dual use – reference work and/or training manual Potential as a text book Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
Author: Library Leadership and Management Association. Human Resources Section. Staff Development Committee
Author: Library Leadership and Management Association. Human Resources Section. Staff Development Committee
Author: Elizabeth Connor
Author: Maureen Sullivan
Author: Mary Grace Flaherty
Author: Library Administration and Management Association. Staff Development Committee
Author: Mary Grace Flaherty
Author: Mou Chakraborty
Author: Ann Ritchie
Author: American Library Association. Staff Development Committee
Author: Pat Gannon-Leary