Author: United States. Congress. Senate. Committee on Labor and Public Welfare
Publisher:
ISBN:
Category :
Languages : en
Pages : 82

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Book Description

Author: United States. Office of Education. Library Services Branch
Publisher:
ISBN:
Category : Libraries
Languages : en
Pages : 208

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Book Description

Author: United States. Congress. House. Committee on Education and Labor. Subcommittee on Postsecondary Education
Publisher:
ISBN:
Category : Budget
Languages : en
Pages : 128

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Book Description

Author: Joseph R. Matthews
Publisher: Bloomsbury Publishing USA
ISBN: 1440855374
Category : Language Arts & Disciplines
Languages : en
Pages : 481

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Book Description
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.

Author: United States. Congress. House. Committee on Education and Labor. Select Subcommittee on Education
Publisher:
ISBN:
Category : Libraries
Languages : en
Pages : 388

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Book Description

Author:
Publisher:
ISBN:
Category : Federal aid to libraries
Languages : en
Pages : 42

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Book Description

Author: Patrick Mahoney
Publisher: Routledge
ISBN: 1136435077
Category : Education
Languages : en
Pages : 608

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Book Description
Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problems—and fresh strategies and solutions—to further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas. Some of the topics in this book include: the promotion of library services to Native American students the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students an examination of direct linking tools provided by major aggregators distance learning for the learning disabled distance learning implementation strategies for institutions course management software (CMS) and library services integration a survey of Association of Research Libraries offered services the do’s and don’ts of videoconferencing on and off-campus an eBooks collection study one-on-one research coaching via digital reference service an online tool that assesses students’ research skills and attitudes creating a library CD for off-campus students expanding student and faculty access to information services the collaboration with faculty on electronic course reserves developing assessment questions for services supporting off-campus learning programs providing secure off-campus access to library services beyond proxy servers and much, much more! The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.

Author: United States. Congress. House. Committee on Education and Labor. Subcommittee on Postsecondary Education
Publisher:
ISBN:
Category : Federal aid to libraries
Languages : en
Pages : 404

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Book Description

Author: United States. Congress. Senate. Committee on Human Resources. Subcommittee on Education, Arts, and Humanities
Publisher:
ISBN:
Category : Library legislation
Languages : en
Pages : 284

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Book Description

Author:
Publisher:
ISBN:
Category : Federal aid to libraries
Languages : en
Pages : 50

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Book Description