Author: Melissa Gross Publisher: American Library Association ISBN: 0838914160 Category : Language Arts & Disciplines Languages : en Pages : 131
Book Description
Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to understand process for public librarians, library managers, and grant writers.
Author: Joseph R. Matthews Publisher: Bloomsbury Publishing USA ISBN: Category : Language Arts & Disciplines Languages : en Pages : 538
Book Description
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author: Karen C. Kohn Publisher: Rowman & Littlefield ISBN: 1442250658 Category : Language Arts & Disciplines Languages : en Pages : 205
Book Description
Librarians have long used data to describe their collections. Traditional measures have simply been inputs and outputs: volumes acquired, processed, owned, or circulated. With the growth since the 1990s of cultures of assessment, librarians have sought statistics that are evaluative rather than simply descriptive. More recently, exponentially increasing journal prices and an economic recession have intensified the need to make careful purchasing decisions and to justify these to administrators. A methodical evaluation of a library collection can help librarians understand and meet user needs and can help communicate to administrators that the library is a good use of the institution’s money. Collection Evaluation in Academic Libraries: A Practical Guide for Librarians equips collections managers to select and implement a method or several methods of evaluating their library collections. It includes sections on four tools for evaluation: • Comparison to peer institutions • Core lists • Usage statistics from circulation and ILL • Citation analysis Chapters on each of these approaches present the advantages and disadvantages of each method, instructions on data collection and analysis—with screenshots—and suggested action steps after completing the analysis. With a unique combination of step-by-step instructions and discussions of the purpose and role of data, this book provides an unusually thorough guide to collection evaluation. It will be indispensable for collection development librarians and anyone looking to strengthen the culture of assessment within the library.
Author: Aaron W. Dobbs Publisher: ISBN: 9780838988664 Category : Academic libraries Languages : en Pages : 0
Book Description
Assessment examines how library services and resources impact and are perceived by users, and guides strategic planning discussions and development of future acquisitions and services. Assessment is fundamental to positioning your library within your organization and effectively demonstrating how it furthers your institution's goals. And it can be more of an art than a science, using the qualitative and quantitative data available to you to show your library's alignment with the needs and mission of your organization.
Author: John Crawford Publisher: Routledge ISBN: 9780851424439 Category : Language Arts & Disciplines Languages : en Pages : 137
Book Description
Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.
Author: Faye Ong Publisher: ISBN: Category : Language Arts & Disciplines Languages : en Pages : 52
Book Description
Provides vision for strong school library programs, including identification of the skills and knowledge essential for students to be information literate. Includes recommended baseline staffing, access, and resources for school library services at each grade level.
Author: David Streatfield Publisher: Facet Publishing ISBN: 9781783304141 Category : Language Arts & Disciplines Languages : en Pages : 240
Book Description
Doing Library Evaluation complements the authors' earlier Facet Publishing book Evaluating the Impact of Your Library by showing how the impact evaluation model presented there has been applied to meet a variety of real evaluation challenges.
Author: David Streatfield Publisher: Facet Publishing ISBN: 1856048128 Category : Language Arts & Disciplines Languages : en Pages : 289
Book Description
Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning. The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. Key topics include: • The demand for evidence • Getting to grips with impact • The research base of this work • Putting the impact into planning • Getting things clear: objectives • Success criteria and impact indicators: how you know you are making a difference • Making things happen: activities and process indicators • Thinking about evidence • Gathering and interpreting evidence • Taking stock, setting targets and development planning • Doing national or international evaluation • Where do we go from here? Readership: Practising library and information service managers and policy makers in the field. LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally and people engaged in professional education in the field such as lecturers or students.
Author: Frederick Wilfrid Lancaster Publisher: Washington : Information Resources Press ISBN: Category : Language Arts & Disciplines Languages : en Pages : 416
Book Description
The second edition of this celebrated reference combines essential material from the first edition (1977) with important extracts from another Lancaster work, If you want to evaluate your library . . . (U. of Illinois Press, 1988), and incorporates a broad range of recent evaluative studies. Unlike the first edition, which dealt primarily with academic studies, the second provides detailed information on the evaluation of public, school, and special libraries as well. In this edition, Lancaster is joined by co-author Baker (library and information science, U. of Iowa). Annotation copyrighted by Book News, Inc., Portland, OR
Author: Melissa Gross
Author: Joseph R. Matthews
Author: Karen C. Kohn
Author: Aaron W. Dobbs
Author: Bill Irwin
Author: John Crawford
Author: Faye Ong
Author: David Streatfield
Author: David Streatfield
Author: Frederick Wilfrid Lancaster