Leading Quality PDF Download

Author: Ronald Cummings - John
Publisher: Roi Press
ISBN: 9781916185807
Category : Computers
Languages : en
Pages : 154

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Book Description
What makes the world's leading engineering and QA teams so successful? Learn from Google, Etsy, The New York Times, GitHub, King, HelloFresh and many more. Leading Quality is the ultimate guide to becoming a leader of quality, mastering strategic decisions and enabling your team to accelerate growth.

Author: Jackie Acree Walsh
Publisher: Corwin Press
ISBN: 1412960614
Category : Education
Languages : en
Pages : 145

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Book Description
Discover how questions, not answers, help drive school improvement by applying the principles of quality questioning to four critical leadership functions: maximizing, mobilizing, mediating, and monitoring.

Author: Cletus Fernandes
Publisher: FSP Media Publications
ISBN:
Category : Education
Languages : en
Pages : 134

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Book Description
This book is a guide to F&B personnel or to students studying hospitality as it is a brief book focusing on the aspect of service by meeting customer expectations, following practices of safe food handling and a lot more.

Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1799834395
Category : Education
Languages : en
Pages : 1829

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Book Description
The delivery of quality education to students relies heavily on the actions of an institution’s administrative staff. Effective leadership strategies allow for the continued progress of modern educational initiatives. It is crucial to investigate how effective administrators lead their organizations in challenging and difficult times and promote the accomplishments of their organization. Research Anthology on Preparing School Administrators to Lead Quality Education Programs is a vital reference source that offers theoretical and pedagogical research concerning the management of educational systems on both the national and international scale. It also explores academic administration as well as administrative effectiveness in achieving organizational goals. Highlighting a range of topics such as strategic planning, human resources, and school culture, this multi-volume book is ideally designed for educators, administrators, principals, superintendents, board members, researchers, academicians, policymakers, and students.

Author: Margaret Plews-Ogan
Publisher: CRC Press
ISBN: 1000605035
Category : Medical
Languages : en
Pages : 237

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Book Description
'Patient-centered care is really about finding the thread that connects us as human beings with our patients. Compassion, meaning, gratitude, joy, these are all aspects of that thread that we share. This thread is what connects us to one another in the best possible way...This book on leadership is all about how we, as leaders, can foster capacities that can help us, and our health-care communities, to be our best selves, together.' From the Preface This inspiring new book from the Culture, Context and Quality in Health Sciences Research, Education, Leadership and Patient Care Series directly confronts the challenging times in which the business of health care finds itself. With a specific focus on the concept of wisdom, it considers the critical role of leadership in fostering and developing culture in health care. Each of the chapters reflect a key component of wisdom and ways to nurture wisdom in both individuals and organizations. It features personal accounts, interviews, and case studies demonstrating the benefits of working together as one. Fully referenced and passionately written, this book offers practical solutions for healthcare educators and leaders at all levels.

Author: Jeremy Main
Publisher: Simon and Schuster
ISBN: 1439138451
Category : Business & Economics
Languages : en
Pages : 400

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Book Description
The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs, including Charles Clough of Nashua, Robert Galvin of Motorola, James Hagen of Conrail, Roger Milliken of Milliken, Ray State of Analog Devices, and John Young of Hewlett-Packard, in addition to hundreds of other senior executives, workers, labor representatives, city officials, military officers, and hospital administrators. Through their experiences, Main reveals what works and what doesn't work when an organization attempts the transforming leap into Total Quality Management. Their message comes through loud and clear: it is a tough battle, but persistence can win priceless rewards. The notable successes at BancOne, L.L. Bean, Ford, Hewlett-Packard, Motorola, Saturn, Solectron, and Xerox prove it. However, Main shows that Motorola and Hewlett-Packard, among the earliest and best practitioners of total quality, are still finding obstacles to overcome. And some other early converts, such as Florida Power & Light, have stumbled badly along the way. Main's vivid descriptions of these setbacks capture the difficulties inherent in implementing a total quality system. His dramatic accounts of success and failure at companies such as Milliken and Intel convey valuable knowledge that is otherwise gained only by actual experience. The way to achieve the "new quality" of today, Main shows, is through a full commitment to TQM. He reveals through the experiences of these companies that TQM is not just a management tool, as it has often been used, but a management philosophy that is indispensable in attaining a high level of quality -- now a requisite for competing successfully. With the collaboration of the Juran Institute, Main demonstrates how TQM has transformed companies by improving quality at all levels. The accounts of these triumphs are direct evidence that world-class quality is attainable by American industry, and will inspire and point the way for executives, managers, and government officials in their timeless pursuit of total quality.

Author: Verity Campbell-Barr
Publisher: SAGE
ISBN: 1473953103
Category : Education
Languages : en
Pages : 168

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Book Description
Do you need good leaders to achieve good quality or does good quality create good leadership? Quality is a term frequently used to describe early years provision without any further explanation of exactly what this ′quality provision′ looks like or how it can be achieved. This book not only unpicks what is meant by the term ′quality′ in England, across the UK, and beyond, but it does so in the context of how to lead in order to develop and achieve quality. In exploring quality and leadership and the ways in which both terms have been conceptualised from a range of different perspectives you will be able to find a meaning that is right for you and your practice. With chapters covering: · The global interest in quality · The broad nature of early childhood leadership · Reflective evaluation and practice This book will be of interest to setting and room leaders across the early years as well as students studying early childhood or in early years teacher training.

Author: Paul Bate
Publisher: Radcliffe Publishing
ISBN: 1846191513
Category : Business & Economics
Languages : en
Pages : 270

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Book Description
This challenging and highly practical book draws on the findings from an international study designed to help practitioners and researchers understand the factors and processes that enable healthcare organisations in the United States and Europe to achieve - and sustain - high quality services for their users. The in-depth case-studies from seven leading hospitals give an international, evidence-based outlook that focuses on both the organisational and cultural processes of quality improvement. Implication for research and practice are considered, and a checklist of possible challenges has been drawn up to help identify any 'gaps' in initiatives. Healthcare policy makers and shapers including hospital chief executives and NHS directors will find this book enlightening, as will healthcare quality improvement and service development researchers and professionals. Clinicians with an interest in quality improvement will also find much of interest.

Author: Judy Halbert
Publisher: Portage & Main Press
ISBN: 177492028X
Category : Education
Languages : en
Pages : 174

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Book Description
★ Starred selection for CCBC's Best Books Ideal for Teachers 2023! Experienced educators Judy Halbert and Linda Kaser expand on their previous work in this all-new book for school leadership teams. Written for teams ready to get started—or keen to go deeper—this book will provoke new thinking and provide specific strategies for accelerating meaningful change. Leading Through Spirals of Inquiry walks the reader through the six stages of the Spiral of Inquiry, a proven framework to help you overcome inequality to create genuine equity and change outcomes for students; transform learning environments at both the school and district level; clarify the direction for new professional learning based on evidence from educational research as well as real-world examples of innovative practices from other schools; challenge long-held biases and assumptions guided by clarity of purpose, a growth mindset, and a stance of curiosity; effectively incorporate self-reflection and continuous improvement in your learning environments. Building on the experiences and wisdom of inquiry leaders from around the world, this book provides support for the specific issues leaders face during the process of change, as well as ways to engage in and support inquiry networks across schools, districts, and other jurisdictions.

Author: Robert E. Cole
Publisher: Oxford University Press
ISBN: 0198028601
Category : Business & Economics
Languages : en
Pages : 297

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Book Description
Can managers learn from fads? That is the question Robert Cole addresses in this insightful book about the various factors supporting and inhibiting organizational learning. A longtime student of the Japanese and American quality movements, Cole focuses on the response of American industry to the challenge posed in the early 1980s by high quality goods from Japan. While most American managers view this challenge as slowly but successfully met, many academics see the quality movement that emerged from it as just another fad. In seeking to reconcile these two views, Cole explores the reasons behind American industry's slow response to Japanese quality, arguing that a variety of institutional factors inhibited management action in the early 1980s. He then describes the reshaping of institutions that allowed American companies to close the quality gap and to achieve sustained quality improvements in the 1990s. Hewlett-Packard serves as an example of a company that made this institutional transition more effectively than most. Cole describes Hewlett-Packard's successful strategies while also pointing out the serious problems that it and other companies face as they attempt to adapt, improve, and go beyond Japanese practices. He also uses Hewlett-Packard, an exemplar of the highly decentralized company, to explore effective strategies for the creation, dissemination, and implementation of knowledge. Unprecedented as a scholarly treatment of the quality movement,Managing Quality Fads provides several important lessons for those interested in management decision making under conditions of uncertainty and organizational transformation in a rapidly changing business environment.