Author: Publisher:
ISBN:
Category :
Languages : en
Pages : 0
Book Description
LARS/Library Training Online
Author: FEDLINK Technical Notes
Author: Publisher:
ISBN:
Category : Government libraries
Languages : en
Pages : 988
Book Description
LARS/Library
Author: Computerized Online Bibliographic Searching in ARL Libraries
Author: Susan HockerPublisher: Association of Research Libr
ISBN:
Category : Academic libraries
Languages : en
Pages : 118
Book Description
Resources in Education
Author: Programs and Services
Author: National Library of Medicine (U.S.)Publisher:
ISBN:
Category :
Languages : en
Pages : 72
Book Description
Encyclopedia of Library and Information Science, Second Edition -
Author: Miriam DrakePublisher: CRC Press
ISBN: 9780824720780
Category : Language Arts & Disciplines
Languages : en
Pages : 904
Book Description
A revitalized version of the popular classic, the Encyclopedia of Library and Information Science, Second Edition targets new and dynamic movements in the distribution, acquisition, and development of print and online media-compiling articles from more than 450 information specialists on topics including program planning in the digital era, recruitment, information management, advances in digital technology and encoding, intellectual property, and hardware, software, database selection and design, competitive intelligence, electronic records preservation, decision support systems, ethical issues in information, online library instruction, telecommuting, and digital library projects.
Ency of Library and Inform Sci 2e V4 (Print)
Author: Miriam A. DrakePublisher: CRC Press
ISBN: 9780824720803
Category : Computers
Languages : en
Pages : 874
Book Description
A revitalized version of the popular classic, the Encyclopedia of Library and Information Science, Second Edition targets new and dynamic movements in the distribution, acquisition, and development of print and online media-compiling articles from more than 450 information specialists on topics including program planning in the digital era, recruitment, information management, advances in digital technology and encoding, intellectual property, and hardware, software, database selection and design, competitive intelligence, electronic records preservation, decision support systems, ethical issues in information, online library instruction, telecommuting, and digital library projects.
The Evaluation and Measurement of Library Services
Author: Joseph R. MatthewsPublisher: Bloomsbury Publishing USA
ISBN: 1440855374
Category : Language Arts & Disciplines
Languages : en
Pages : 481
Book Description
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
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