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Author: Junior League of Beaumont (Beaumont, Tex.)
Publisher: Junior League of Beaumont
ISBN: 9780960960408
Category : Social Science
Languages : en
Pages : 356

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Author: Ron Kitchens
Publisher: Baker Books
ISBN: 1493416391
Category : Business & Economics
Languages : en
Pages : 224

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For young professionals and entrepreneurs, there is no shortage of gurus, processes, and quick-fix formulas to chase in the quest to grow their business, lead their team, and find personal fulfillment. In fact, there are so many out there that it's exhausting. Wouldn't it be better to realize that the leadership lessons we need to learn are not out there somewhere, but in here, in our own lives? That instead of becoming a knock-off of someone else, we can be uniquely ourselves? That's exactly what Ron Kitchens learned, and it's what he wants to share with today's emerging leaders. Sharing his own journey of discovering what his life was trying to teach him through both trials and triumphs, Kitchens equips readers to mine their own stories for the relationships and life lessons that have made them into the unique individuals they are today. He then shows readers how to leverage those unique experiences into their own personal leadership style that is authentic, one-of-a-kind, and effective in building businesses and leading teams.

Author: Robert E. Krumroy
Publisher: Identity Branding Inc
ISBN: 096786612X
Category : Business & Economics
Languages : en
Pages : 177

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Author: Jennifer Wilkins
Publisher: iUniverse
ISBN: 1462038174
Category : Business & Economics
Languages : en
Pages : 189

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This workbook is an important teaching tool for those learning English as a second language and anyone who wants to pursue a career in customer service. By building your customer service vocabulary, you'll be able to - develop the vocabulary and vocational skills you need to become successful; - improve your reading and oral communication skills; - enhance your thinking and problem solving skills; - boost your spelling and phonics skills. The workbook's ninety-two exercises help you build work-specific skills and job related vocabulary. Master your understanding of almost three hundred words with easy-to-follow exercises such as reading comprehension, applying the meaning, filling in the blanks, and more. You'll also find fun activities such as word searches, crosswords, and analogies. In addition to learning a robust customer service vocabulary, you'll also apply synonyms and antonyms that will help you in a customer service environment. Get your career on the fast track or, if you are a teacher, find an important resource so your students can learn the skills that matter most with Essential Skills: Customer Service Vocabulary Building Workbook.

Author: Alison Bryant
Publisher: Jones & Bartlett Learning
ISBN: 0763780758
Category : Education
Languages : en
Pages : 208

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Service-learning is on the rise across campuses, as more and more students and professors are engaging with the communities around them. While this is a rewarding experience for students and the communities served, a tremendous amount of effort is needed to incorporate service-learning into the curriculum. It takes trial-and-error to find the right pedagogical tools and the perfect balance of in-field and in-class learning, as well as considerable time spent fostering relationships with community partners. For many, this can be too daunting. Integrating Service-Learning into the University Classroom helps simplify the process by providing educators with a series of course portfolios to follow. Written by instructors who have taught service-learning courses across a variety of disciplines, these portfolios model how to effectively design, teach, and evaluate a course. As service-learning courses range in topic, format, learning goals and community commitment, the book highlights both the variety and best practices of service-learning courses in higher education. Each chapter provides a detailed course description, including the goals of the course and the materials and assignments; a narrative of what has worked and what has not worked in the course; a section citing student feedback; and finally, an instructor reflection on the overall value of the course to the students, department, community partner, and themselves.

Author: Keith Harrell
Publisher: John Wiley & Sons
ISBN: 047146709X
Category : Business & Economics
Languages : en
Pages : 274

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In this enlightening guide, renowned leadership coach Keith Harrell highlights the twenty-one principles that make up what he calls "The Attitude of Leadership," and profiles twenty-one successful business leaders who exemplify those principles. The Attitude of Leadership holds up a mirror to let you see your own leadership skills; offers inspired advice from other leaders on what works and what doesn't; and helps you improve your ability to positively influence others. Use it to develop your skills as a leader and discover a whole new world of professional and personal fulfillment.

Author: Iris Johansen
Publisher: Loveswept
ISBN: 0345546210
Category : Fiction
Languages : en
Pages : 220

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In this sensuous historical tale from #1 New York Times bestselling author Iris Johansen, a wicked prince takes a willful young woman captive—only to be captivated by her, heart and soul. Prince Nicholas Savron has traveled from Russia to New Orleans to track down Dominic Delaney, the man he holds responsible for his cousin’s death. Nicholas thinks it will be easy enough to wrest his whereabouts from Dominic’s niece, Silver, but he greatly underestimates her loyalty. Determined to satisfy his lust for vengeance, he abducts her instead, hoping to draw her uncle out from hiding. Silver Delaney may be enrolled in a school for young ladies, but she’s no wilting flower. Despite her fierce attraction to the arrogant prince holding her hostage, she vows never betray her uncle. But when powerful enemies threaten them both, Nicholas and Silver must work together to survive—igniting a passion from which neither wants to escape.

Author: Skip Allums
Publisher: "O'Reilly Media, Inc."
ISBN: 1449366317
Category : Computers
Languages : en
Pages : 266

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Now that consumer purchases with mobile phones are on the rise, how do you design a payment app that’s safe, easy to use, and compelling? With this practical book, interaction and product designer Skip Allums provides UX best practices and recommendations to help you create familiar, friendly, and trustworthy experiences. Consumers want mobile transactions to be as fast and reliable as cash or bank cards. This book shows designers, developers, and product managers—from startups to financial institutions—how to design mobile payments that not only safeguard identity and financial data, but also provide value-added features that exceed customer expectations. Learn about the major mobile payment frameworks: NFC, cloud, and closed loop Examine the pros and cons of Google Wallet, Isis, Square, PayPal, and other payment apps Provide walkthroughs, demos, and easy registration to quickly gain a new user’s trust Design efficient point-of-sale interactions, using NFC, QR, barcodes, or geolocation Add peripheral services such as points, coupons and offers, and money management

Author: Susan Solovic
Publisher: AMACOM
ISBN: 0814438814
Category : Business & Economics
Languages : en
Pages : 267

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The answer to remaining competitive and keeping steady growth for your business is not ground-breaking, business-altering innovations, but by simply making one tweak at a time. You are in the business of staying competitive--seeing solid profits, building a strong brand, and keeping steady customers who return again and again. But the market is constantly changing, and competition is fierce. How do you not only keep from losing ground but manage to remain a step ahead? Is a complete overhaul and rebranding every few years necessary to make sure your footprint is still making its mark, reminding consumers of your presence? In The One-Percent Edge, you will learn how to: put energy into profitable areas and trim dead weight, raise prices by selling value instead of things, access new markets by adapting products or services, turn customers into brand ambassadors, and many other subtle yet highly effective strategies for affecting profitable changes to your business. By making incremental adjustments to every aspect of the business--marketing, customer service, finances, products, people--then repeating the process, you will find yourself constantly fixing weaknesses and spotting opportunities for growth. Pull ahead of the pack by constantly evolving, one tweak at a time.