Author: Anthony Lloyd Publisher: Routledge ISBN: 1317108469 Category : Business & Economics Languages : en Pages : 204
Book Description
As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, productivity and flexibility are all embodiments of neoliberal market capitalism and are all personified in the call centre operation, as well as the structure of the labour market in general. Thus the individual and the workplace are embedded in a variety of global processes. In order to frame the context in which call centre operations exist today and their employees (mainly young men and women) negotiate the increasingly risky and individualised task of developing an identity or sense of belonging in the world, Labour Markets and Identity on the Post-Industrial Assembly Line sets out the economic, social and political changes over the last three decades that have restructured the labour market, altered the balance between labour, management and the state, and unleashed global market capitalism upon previously sheltered areas of the economy and social life in both Britain and elsewhere. This ground-breaking book offers one of the first real qualitative sociological investigations of a relatively new form of employment, to see what life is like on the 'post-industrial assembly line', whilst also taking a close look at the nature of class, identity and subjectivity in relation to young people coming of age in a world dramatically altered over the last three decades.
Author: Anthony Lloyd Publisher: Routledge ISBN: 1317108450 Category : Business & Economics Languages : en Pages : 196
Book Description
As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, productivity and flexibility are all embodiments of neoliberal market capitalism and are all personified in the call centre operation, as well as the structure of the labour market in general. Thus the individual and the workplace are embedded in a variety of global processes. In order to frame the context in which call centre operations exist today and their employees (mainly young men and women) negotiate the increasingly risky and individualised task of developing an identity or sense of belonging in the world, Labour Markets and Identity on the Post-Industrial Assembly Line sets out the economic, social and political changes over the last three decades that have restructured the labour market, altered the balance between labour, management and the state, and unleashed global market capitalism upon previously sheltered areas of the economy and social life in both Britain and elsewhere. This ground-breaking book offers one of the first real qualitative sociological investigations of a relatively new form of employment, to see what life is like on the 'post-industrial assembly line', whilst also taking a close look at the nature of class, identity and subjectivity in relation to young people coming of age in a world dramatically altered over the last three decades.
Author: Anthony Lloyd Publisher: Policy Press ISBN: 1529204046 Category : Political Science Languages : en Pages : 200
Book Description
As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm within low-paid, insecure, flexible and short-term forms of ‘affective labour’. This is the first book to discuss harm through an ultra-realist lens and examines the connection between individuals, their working conditions and management culture. Using data from a long-term ethnographic study of the service economy, it investigates the reorganisation of labour markets and the shift from security to flexibility, a central function of consumer capitalism. It highlights working conditions and organisational practices which employees experience as normal and routine but within which multiple harms occur. Challenging current thinking within sociology and policy analysis, it reconnects ideology and political economy with workplace studies and uses examples of legal and illegal activity to demonstrate the multiple harms within the service economy.
Author: Klaus Schwab Publisher: Crown Currency ISBN: 1524758876 Category : Business & Economics Languages : en Pages : 194
Book Description
World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolution, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wearable sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manufacturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individuals. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frameworks that advance progress.
Author: Ash Amin Publisher: John Wiley & Sons ISBN: 1444399136 Category : Social Science Languages : en Pages : 469
Book Description
Part analysis of contemporary change and part vision of the future, post-Fordism lends its name to a set of challenging, essential and controversial debates over the nature of capitalism's newest age. This book provides a superb introduction to these debates and their far-reaching implications, and includes key texts by post-Fordism's major theorists and commentators.
Author: Lloyd, Anthony Publisher: Bristol University Press ISBN: 1529204038 Category : Political Science Languages : en Pages : 200
Book Description
As the percentage of people working in the service economy continues to rise, there is a need to examine workplace harm within low-paid, insecure, flexible and short-term forms of ‘affective labour’. This is the first book to discuss harm through an ultra-realist lens and examines the connection between individuals, their working conditions and management culture. Using data from a long-term ethnographic study of the service economy, it investigates the reorganisation of labour markets and the shift from security to flexibility, a central function of consumer capitalism. It highlights working conditions and organisational practices which employees experience as normal and routine but within which multiple harms occur. Challenging current thinking within sociology and policy analysis, it reconnects ideology and political economy with workplace studies and uses examples of legal and illegal activity to demonstrate the multiple harms within the service economy.
Author: Vaughan-Whitehead, Daniel Publisher: Edward Elgar Publishing ISBN: 1800888058 Category : Business & Economics Languages : en Pages : 672
Book Description
Actors in the world of work are facing an increasing number of challenges, including automatization and digitalization, new types of jobs and more diverse forms of employment. This timely book examines employer and worker responses, challenges and opportunities for social dialogue, and the role of social partners in the governance of the world of work.
Author: Michael Landy Publisher: Tate ISBN: Category : Art Languages : en Pages : 92
Book Description
Marking the return of the artist to the large-scale installation expression, this book highlights the work, to date, of Michael Landy. It includes working drawings, installation shots and contextual texts to give an insight into the work of the artist.
Author: Eelke de Jong Publisher: Routledge ISBN: 1000476480 Category : Business & Economics Languages : en Pages : 172
Book Description
All human beings develop a certain view on the world. Inhabitants of the same country are likely to develop similar worldviews. The common part of these views constitutes the country’s national culture. Consequently, academic economists, policymakers, and the population at large are consistently exposed to the same opinions on the preferred way of organizing an economy. This book explores the economic impacts of these shared cultural values, focusing on the economies of the United States of America, Germany, and France. These three countries broadly represent three different types of economic organization and their corresponding economic ideologies: a free market economy, a coordinated market economy, and a hierarchical market economy. The contributors to this edited volume have examined the extent to which the shared worldviews between academic economists, policymakers, and the wider population impact these economies. In particular, the chapters investigate the consequences for the design of the labor market, the financial system, competition policy, and monetary policy. The work also explores the extent to which the shared views on national culture and economic systems and policies in these countries contribute to the population’s well-being overall. This book makes an invaluable contribution to the literature on comparative economics, economic policy, well-being and cultural economics.
Author: Anthony Lloyd
Author: Anthony Lloyd
Author: Anthony Lloyd
Author: Peter B. Doeringer
Author: Klaus Schwab
Author: Ash Amin
Author: Lloyd, Anthony
Author: Vaughan-Whitehead, Daniel
Author: Michael Landy
Author: Eelke de Jong