La DirecciÓn Empresarial Profesionalizada Enfoca la Eficaz AtenciÓn Al Cliente PDF Download

Author: ING. Mario Italo PALACIOS
Publisher:
ISBN: 9781729032589
Category :
Languages : es
Pages : 769

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Book Description
LA DIRECCIÓN EMPRESARIAL PROFESIONALIZADA ENFOCA LA EFICAZ ATENCIÓN AL CLIENTEEl director, debe gestionar que al cliente, se le brinde la respuesta correcta, en el momento exacto. El líder sabe que dirigir la administración de los procesos de la empresa tiene una finalidad, y es: Desarrollar y direccionar la organización a la mejora ascendente, y esto, requiere de una definida planificación de conceptos que se coordinan, se sincronizan y se optimizan junto al demás liderazgo gerencial y sus equipos de trabajo.El director, además de planificar la ejecución de los procesos elementales, también enfoca un plan de mercadotecnia que además de posicionar, promocionar y publicitar la empresa, considerando además, la esmerada atención de calidad al cliente, donde la eficaz capacidad de respuesta, debe ser intensificada.Este libro, explica que el director de la era actual, "Enfoca", que no solo debe "Cubrir" las necesidades del cliente, sino, también sus deseos, y de ser posible, hasta los caprichos de los clientes más exigentes, esto, debido a que el cliente, es el "Objetivo único", a beneficiar.Autor: Ing. Mario Ítalo Palacios.(Empresario de la industria turística, asesor y consultor para el emprendimiento sin riesgo, conferencista, buen amigo y escritor Salvadoreño de libros para la dirección administrativa y el desarrollo empresarial mediante la profesionalización).

Author: Jean Gardiner
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 294

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Book Description
This book offers a radical critique of mainstream, Marxist and feminist economic theories, ranging from the classical liberal economics of the eighteenth and nineteenth centuries to the feminist debates about domestic labour and patriarchy in the late twentieth century. It explores the increasing importance of household care relations, especially childcare, in shaping the domestic labour process. Trends in household gender relations and working patterns in Britain are explored in the context of political ideas and policies regarding the state, the economy, gender and care.

Author: Gustavo Lins Ribeiro
Publisher: Routledge
ISBN: 1000184498
Category : Social Science
Languages : en
Pages : 352

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Book Description
Since its inception, anthropology's authority has been based on the assumption that it is a unified discipline emanating from the West. In an age of heightened globalization, anthropologists have failed to discuss consistently the current status of their practice and its mutations across the globe. World Anthropologies is the first book to provoke this conversation from various regions of the world in order to assess the diversity of relations between regional or national anthropologies and a contested, power-laden Western discourse. Can a planetary anthropology cope with both the 'provincial cosmopolitanism' of alternative anthropologies and the 'metropolitan provincialism' of hegemonic schools? How might the resulting 'world anthropologies' challenge the current panorama in which certain allegedly national anthropological traditions have more paradigmatic weight - and hence more power - than others? Critically examining the international dissemination of anthropology within and across national power fields, contributors address these questions and provide the outline for a veritable world anthropologies project.

Author: Francesco Bandarin
Publisher: John Wiley & Sons
ISBN: 1119968097
Category : Architecture
Languages : en
Pages : 265

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Book Description
This book offers a comprehensive overview of the intellectual developments in urban conservation. The authors offer unique insights from UNESCO's World Heritage Centre and the book is richly illustrated with colour photographs. Examples are drawn from urban heritage sites worldwide from Timbuktu to Liverpool to demonstrate key issues and best practice in urban conservation today. The book offers an invaluable resource for architects, planners, surveyors and engineers worldwide working in heritage conservation, as well as for local authority conservation officers and managers of heritage sites.

Author: Ana P. Gutierrez Garza
Publisher: Oxford University Press, USA
ISBN: 9780190840655
Category : Foreign workers, Latin American
Languages : en
Pages : 208

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Book Description
In homes and brothels around the world, migrant women are selling a unique commodity: care. Care for Sale is an in-depth ethnography of a group of middle-class women from Latin America who exchange care and intimacy for money while working as domestic and sex workers in London. Illuminating the complexities of care work, the book offers a detailed study of women's lives and working conditions. It considers how their experience of migration and intimate labor is one of rupture that both enables and forces them to gradually reconstitute themselves, in their host cities, as people quite distinct from their normal selves back home. Care for Sale illustrates the connections and the factors that contribute to migrant women choosing either domestic or sex work, including their concerns about money and morality. It moves away from a narrow focus on migration and labor to focus instead on the creation and (re)creation of persons; and on the ways in which people fashion themselves and cultivate difference, inequality, or commonality as part of their self-making projects. By doing this, the book shows migrants not only as economic actors, but also as individuals involved in an intimate process that constantly modifies their sense of morality and personhood. Care for Sale is a volume in the series ISSUES OF GLOBALIZATION: CASE STUDIES IN CONTEMPORARY ANTHROPOLOGY, which examines the experiences of individual communities in our contemporary world. Each volume offers a brief and engaging exploration of a particular issue arising from globalization and its cultural, political, and economic effects on certain peoples or groups.

Author: Terry Eagleton
Publisher: Univ of California Press
ISBN: 9780520032439
Category : Literary Criticism
Languages : en
Pages : 100

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"Far and away the best short introduction to Marxist criticism (both history and problems) which I have seen."--Fredric R. Jameson "Terry Eagleton is that rare bird among literary critics--a real writer."--Colin McCabe, The Guardian

Author: United Nations Publications
Publisher:
ISBN: 9789211232103
Category : Business & Economics
Languages : en
Pages : 360

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Book Description
The Survey assesses global and regional e-government development through a comparative rating of national government portals relative to one another. It is designed to provide a snapshot of country trends and relative rankings of e-government development in the implementation of the Sustainable Development Goals. It presents trends and relative rankings of e-government development across 193 Member States through a quantitative composite index, the E-Government Development Index (EGDI), with three separate components - the Online Service Index (OSI), Telecommunication Infrastructure Index (TII), and Human Capital Index (HCI). Includes addendum on COVID-19 (coronavirus) response

Author: Walter Leal Filho
Publisher: Springer
ISBN: 3319088378
Category : Science
Languages : en
Pages : 595

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Book Description
This book documents and disseminates experiences from a wide range of universities, across the five continents, which showcase how the principles of sustainable development may be incorporated as part of university programmes, and present transformatory projects and programmes, showing how sustainability can be implemented across disciplines. Sustainability in a higher education context is a fast growing field. Thousands of universities across the world have signed declarations or have committed themselves to integrate the principles of sustainable development in their activities: teaching, research and extension, and many more will follow.

Author: Martin Holdgate
Publisher: Routledge
ISBN: 1134189370
Category : Nature
Languages : en
Pages : 425

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Book Description
This text is a history of the world's oldest global conservation body - the World Conservation Union, established in 1948 as a forum for governments, non-governmental organizations and individual conservationists. The author draws on unpublished archives to reveal the often turbulent story of the IUCN and its achievements in, and influence on, conservation and environmental policy worldwide - establishing national parks and protected areas and defending threatened species.

Author: Peter Drucker
Publisher: Routledge
ISBN: 1136015868
Category : Business & Economics
Languages : en
Pages : 209

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Book Description
Drucker on Asia is written in two parts (Times of Challenge & Time to Reinvent) which is the result of a dialogue between Peter Drucker and Isao Nakauchi on international themes. Drucker On Asia is the result of extensive dialogue between two of the world's leading business figures, Peter F Drucker and Isao Nakauchi. Their dialogue considers the changes occuring in the economic world today and identifies the challenges that free markets and free enterprises now face with specific reference to China and Japan. * What do these economic changes mean for an individual country and its economy? * What do these changes mean to Japan? * What do these changes mean to society; the individual company; the individual professional and executive? These are the questions that Drucker and Nakauchi address in their brilliant insight into the future economic role of Asia.