Author: Michael Colenso Publisher: Financial Times/Prentice Hall ISBN: 9780273639862 Category : Industrial management Languages : en Pages : 0
Book Description
Anyone who has been involved in a team building process knows that it takes time to bring people together to work in the most effective way. This book shows team leaders how to speed up this process and solve the problems of dysfunctional teams.
Author: William G. Dyer Publisher: Wiley + ORM ISBN: 1118047443 Category : Business & Economics Languages : en Pages : 268
Book Description
This book is filled with the concepts, ideas, and practical suggestions that are needed for any manager to have at hand if he or she is a member or creator of a committee, team, task-force, or any other activity involving collaboration among several people. The ideas are proven by several decades of experience and well-supported in the text with numerous examples.
Author: Jorge Luis García-Alcaraz Publisher: Springer ISBN: 3319477471 Category : Technology & Engineering Languages : en Pages : 330
Book Description
This book reports a literature review on kaizen, its industrial applications, critical success factors, benefits gained, journals that publish about it, main authors (research groups) and universities. Kaizen is treated in this book in three stages: planning, implementation and control. The authors provide a questionnaire designed with activities in every stage, highlighting the benefits gained in each stage. The study has been applied to more than 400 managers and leaders in continuous improvement in Mexican maquiladoras. A univariate analysis is provided to the activities in every stage. Moreover, structural equation models associating those activities with the benefits gained are presented for a statistical validation. Such a relationship between activities and benefits helps managers to identify the most important factor affecting their benefits and financial income.
Author: Pat Wellington Publisher: Kogan Page Publishers ISBN: 0749464410 Category : Business & Economics Languages : en Pages : 168
Book Description
With the shift of emphasis from the West to emerging economies such as China, Brazil and India, organisations need to restructure to adapt to the new global economy. Teams and projects are increasingly being scattered all over the world, and a manager operating in this environment can't connect face to face with people in their team. Not only will managers need to adapt to develop their skills for new environments, they will have to work better, quicker and faster. Managing Successful Teams prepares you to meet the challenges of building and leading teams, showing you how to improve performance and achieve the best results. Offering valuable advice and instant strategies, it covers each aspect of managing teams in new cultural shifts, including developing team creativity and innovation, realigning the teams identity with your leadership style and effective team leadership. The only book on the market to incorporate emerging trends and shifts in business practice, Managing Successful Teams addresses the practical and realistic issues you face in your everyday working life.
Author: Denholm, John Publisher: IGI Global ISBN: 1522536906 Category : Education Languages : en Pages : 325
Book Description
Games have become popular tools to enhance learning in both educational and business environments. Analyzing the link between games and their results on students can help provide advances for learning initiatives in the future. Enhancing Education and Training Initiatives Through Serious Games is an essential reference source that examines the impact that games and simulations have within different learning environments. Featuring in-depth discussions on relevant topics including self-reporting surveys, project management techniques, academic training, and game design, this publication is an ideal resource for academicians, students, business owners, and professionals that are interested in discovering the advances of serious gaming techniques.
Author: Levin, Peter Publisher: McGraw-Hill Education (UK) ISBN: 0335215785 Category : Education Languages : en Pages : 138
Book Description
This lively, concise and to-the-point guide offers hints and practical sugestions to help you deal with the issues you face when working on a group project. It helps you to understand what goes on in project groups, to move forward in difficult situation, and to draw valuable lessons from the experience. How to share out the work How to transform your group into a team How to take decision How to deal with'free riders' How to work constructively with someone you don't like How to make good use of your experience when applying for jobs A must for every student working on a group project, and especially recommended if you have been put into a group, assigned a project and left alone to get on with it!
Author: Masaaki Imai Publisher: McGraw Hill Professional ISBN: 0071368167 Category : Business & Economics Languages : en Pages : 385
Book Description
When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.
Author: Pat Wellington Publisher: Kogan Page Publishers ISBN: 0749480831 Category : Business & Economics Languages : en Pages : 257
Book Description
Motivated staff are the lifeblood of every business. With the right talent and an engaged team, your company will be empowered to beat the competition and grow its market share. Effective People Management covers all the crucial aspects of people management and maintaining high performance. Its insightful guidance covers leadership, motivating people, team building, delegating, interviewing, reward, managing change, handling conflict, dealing with poor performance and organizational culture. Case studies from global leaders and organizations demonstrate best practice and key lessons learnt from people management. From inspirational leadership techniques, energizing management styles and a proactive approach to problem solving, Effective People Management is your ultimate practical resource to getting the best out of yourself and your team.
Author: Kenneth De Meuse Publisher: John Wiley & Sons ISBN: 0787966681 Category : Business & Economics Languages : en Pages : 433
Book Description
Presented by the Society for Industrial and Organizational Psychology, this much-needed resource offers a wealth of theoretical information, best business practices, and winning techniques for executives who must guide their companies through the often difficult processes of mergers, acquisitions, downsizings, and other transitions. Written by top experts in the field, Resizing the Organization is a field guide for applying industrial and organizational psychology theories and practices to the management of change strategies.
Author: Pat Wellington Publisher: Kogan Page Publishers ISBN: 0749459980 Category : Business & Economics Languages : en Pages : 144
Book Description
Effective Customer Care is an essential guide to creating excellent customer service that will not only satisfy your customers and prompt orders, but also cement customer relationships and develop loyalty... and thus increase profits. You will find out what really goes through a customer's mind when they look to purchase a product or service, and what might turn them away without you even realising it. If you have to handle complaints or problem solve you will be shown a robust and systematic approach to reduce these occurrences. In servicing your customer you will often need to get cooperation from others within your organisation, be it members of your team or those in other departments. Effective Customer Care will show you how to do this. And finally, you will learn how to ensure that you keep your customers loyal, and build an ongoing business relationship with them. Pat Wellington includes every aspect of the customer care process including how to: understand what the customer wants, not what you think they want; stop losing business and gain market share; motivate team members to offer a value added service to customers; improve the level of service offered; get a better level of service from internal customers and build long term relationships with customers and suppliers. It is written without jargon and includes international case studies from UK, Scandinavia, USA the Gulf and Singapore.
Author: Michael Colenso
Author: William G. Dyer
Author: Jorge Luis García-Alcaraz
Author: Pat Wellington
Author: Denholm, John
Author: Levin, Peter
Author: Masaaki Imai
Author: Pat Wellington
Author: Kenneth De Meuse
Author: Pat Wellington