Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download The Journey to Wow PDF full book. Access full book title The Journey to Wow by Shaun Belding. Download full books in PDF and EPUB format.
Author: Shaun Belding Publisher: ISBN: 9781633936935 Category : Business & Economics Languages : en Pages : 216
Book Description
"Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.
Author: Sonia Gill Publisher: John Catt ISBN: 1913808327 Category : Education Languages : en Pages : 180
Book Description
Most schools become good, but very few become outstanding. Why is that? Because the journey to good and the journey to outstanding are qualitatively different. Getting to good is about compliance, systems and making sure a demanding list of actions are done every day - it's no small feat. Getting to outstanding is about creating a high-performing culture, something most leaders are not adequately trained to do, and it's the reason most schools struggle to break the glass ceiling of good. Every school can be outstanding. This book will show you what is really holding your school back and the three culture strategies you need to put in place to create a genuinely outstanding school. A school which delivers excellent education is holistic, has great results and prepares your students for their next steps whilst being a joy to work in. Sonia Gill has an impressive track record in supporting headteachers to create genuinely outstanding schools without focusing on the Ofsted framework; the schools she supports are far more likely to achieve 'outstanding' than those that don't.
Author: Shaun Belding Publisher: ISBN: 9781633936935 Category : Business & Economics Languages : en Pages : 216
Book Description
"Complacency is the enemy. Be as vigilant with your customers as you would your dearest friend." The Journey to WOW is an entertaining, humorous and deeply insightful guide to creating fierce customer loyalty, and transforming an organization's culture into one obsessed with customer experience. Using a unique business parable, WOW delivers penetrating "ah-ha" moments in a lighthearted, sometimes laugh-out-loud writing style. It will resonate with anyone who deals with customers in any type of organization--from the newbie part-time employee, to the corporate CEO.
Author: Sonia Gill Publisher: ISBN: 9780957544048 Category : Languages : en Pages : 218
Book Description
Journey to Outstanding helps head teachers create the school they've always dreamed of through three leadership strategies. Sonia Gill walks head teachers through leadership and culture building. She is a business leader and qualified teacher and helps school leaders create cultures of excellence in schools. Journey to Outstanding contains relevant leadership theory, case studies and activities with links to bonus material.
Author: Jim Collins Publisher: Harper Collins ISBN: 0066620996 Category : Business & Economics Languages : en Pages : 320
Book Description
The Challenge Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great? The Standards Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck. The Comparisons The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't. The Findings The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap. “Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.” Perhaps, but who can afford to ignore these findings?
Author: Darrell W. Johnson Publisher: Regent College Publishing ISBN: 9781573832120 Category : Religion Languages : en Pages : 420
Book Description
Revelation is probably the most read, but least understood book of the Bible. History is replete with examples of how not to interpret it, and books featuring end-of-world prophecy claims based on Revelation consistently top the bestseller lists. But how can the message of such an enigmatic book be applied to our lives today? In Discipleship on the Edge, Darrell W. Johnson drives home the challenging and practical message of Revelation in thirty carefully crafted sermons. Paying careful attention to the original context of Revelation and the circumstances surrounding its composition, Johnson shows that the book is not a "crystal ball" but rather a "discipleship manual." Thoroughly researched and yet accessible, this collection of sermons is a helpful resource for pastors and small group leaders who are looking for models to help them preach and teach the message of Revelation in a time when there is much confusion about the end times. Darrell W. Johnson serves as Scholar-in-Residence at The Way Church and Canadian Church Leaders Network in Vancouver, British Columbia, Canada. A popular conference and retreat speaker, he has also served as the preaching pastor for a number of congregations in North America and the Philippines, as well as serving as Adjunct Professor of Preaching for the Doctor of Ministry program at Fuller Theological Seminary in Pasadena, California, and a Teaching Fellow at Regent College. His other books include Experiencing the Trinity and Fifty-Seven Words That Change The World.
Author: Allen Say Publisher: Houghton Mifflin Harcourt ISBN: 0547350538 Category : Juvenile Fiction Languages : en Pages : 37
Book Description
A picture book masterpiece from Caldecott medal winner Allen Say now available in paperback! Lyrical, breathtaking, splendid—words used to describe Allen Say’s Grandfather’s Journey when it was first published. At once deeply personal yet expressing universally held emotions, this tale of one man’s love for two countries and his constant desire to be in both places captured readers’ attention and hearts. Fifteen years later, it remains as historically relevant and emotionally engaging as ever.
Author: Jim Herrington Publisher: Baker Academic ISBN: 149342212X Category : Religion Languages : en Pages : 224
Book Description
This book helps pastors and church leaders understand the role their personal transformation as Jesus's disciples plays in effective congregational leadership. It shifts the focus of leadership from techniques and charisma to spiritual transformation and developing emotional maturity so leaders can effectively lead congregations to embrace change. End-of-chapter discussion questions are included. The first edition sold more than 20,000 copies and has been regularly used as a textbook over the past fifteen years. The second edition has been revised throughout and includes a greater emphasis on Bowen Family Systems Theory.
Author: McGraw-Hill Publisher: McGraw-Hill Education ISBN: 9780078750502 Category : History Languages : en Pages : 1096
Book Description
A middle school world history program organized chronologically from the first humans and ancient civilizations to the present and co-authored by National Geographic and Jackson Spielvogel. The result is a standards-based program with important geography skills embedded in every lesson.
Author: Shaun Belding
Author: Sonia Gill
Author: Shaun Belding
Author: Sonia Gill
Author: Jim Collins
Author: Darrell W. Johnson
Author: James Fitzgerald
Author: Allen Say
Author: Jim Herrington
Author: National Geographic Society (U.S.)
Author: McGraw-Hill