ITIL® 4 Specialist High Velocity IT (HVIT) Courseware PDF Download

Author: Learning Solutions
Publisher: Van Haren
ISBN: 9401806756
Category : Architecture
Languages : en
Pages : 245

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Book Description
ITIL®4 Specialist: High Velocity IT explores the convergence between business and IT, providing candidates with a specialised insight into the ways in which digital organisations and digital operating models function through a fast-paced environment. By highlighting the difference between IT transformation and digital transformation, the ITIL 4 Specialist High Velocity IT module enables the identification of new opportunities for digital investment, leading to significant business enablement. Embedding effective digital services at its core, it will provide candidates with all the tools they need to update their skills for the digital era. At the same time, it will enable organisations to make the right investments, in order to meet and exceed business goals. Encouraging IT and digital professionals to refine their abilities by increasing the speed and improving the quality of service delivery, the module focuses on creating greater value by promoting new methods of working and challenging existing ways of thinking. It encompasses cutting-edge digital technology to optimise end-user services and implement design-thinking, facilitating the construction of complex, yet adaptive, systems. This module covers a range of innovative working methods, such as DevOps practices and Lean and Agile approaches. It is designed to help bridge the gap between development and operational practices, and best support digital delivery from optimisation to radical transformation.

Author: Axelos
Publisher: Tso, the Stationery Office
ISBN: 9780113316403
Category :
Languages : en
Pages : 188

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Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.

Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782964
Category : Computers
Languages : en
Pages : 287

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Book Description
An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.

Author: Axelos
Publisher:
ISBN: 9780113316380
Category : Electronic books
Languages : en
Pages :

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Book Description
Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --

Author: The Stationery Office
Publisher: Stationery Office Books (TSO)
ISBN: 9780113316076
Category : IT-infrastruktur
Languages : en
Pages : 0

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Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

Author:
Publisher:
ISBN: 9780113314935
Category :
Languages : en
Pages : 176

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Book Description
This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

Author: Zdenek Kvapil
Publisher: Createspace Independent Publishing Platform
ISBN: 9781723571923
Category :
Languages : en
Pages : 236

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Book Description
DCMM - Digital Capabilities Management Model is a radically new management model designed to support CIOs with their organization's digital transformation pathing the way for success in a new era by providing the "what" not just the "why." It offers entirely new thinking that will help you manage complexity, speed of change and uncertainty in the digital world.Taking inspirations from evolution, nature and collaborative networks, this new model provides you a new paradigm on managing IT, helping you initiate self-improvements and adaptations while the governing logic is focus on building digital capabilities rapidly for the benefit of your entire organization. This book isn't about high level concepts its practical steps that increase your ability to digitally collaborate both inside and outside of the traditional structures which is essential for adapting and surviving. The key focus is on minimizing administrative resources required to apply the model, so it releases resources for innovations and experimentation that will give you the competitive advantage the business needs. DCMM is a leap forward from traditional service thinking and brings IT governance in to 21st century thinking and beyond, evolution teach us survival is not the fittest but the most able to adapt. The Digital era which we have entered, should inspire us to build our management logic on collaborative effort, with shared objectives and motivations while enabling us to manage the risk of not reaching intended objectives in such an uncertain future. Collaboration, colleagues, stories, improvements, innovations, digital capabilities are building blocks of this book, targeted to modern CIO's, who are embarking on digital transformation and aim to be equipped with innovative and disruptive new management patterns that are driven by todays knowledge, not ideas from the past.

Author: Axelos
Publisher: Stationery Office Books (TSO)
ISBN: 9780113316687
Category :
Languages : en
Pages :

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Book Description
The ITIL 4 Managing Professional Package will include: (i) Create, Deliver and Support: Focussing on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools; (ii) Drive Stakeholder Value: Covering engagement and interaction between a service provider and their customers, users, suppliers and partners; (iii) High Velocity IT: Exploring the ways in which digital organizations and digital operating models function in high velocity environments, helping aspiring organizations operate in a similar way to successful digitally-native organizations; (iv) Direct, Plan and Improve: Providing the practical skills necessary to create a 'elearning and improving' IT organization, with a strong an effective strategic direction, providing practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility

Author: Abhinav Krishna Kaiser
Publisher: Apress
ISBN: 9781484263600
Category : Computers
Languages : en
Pages : 453

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Book Description
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry

Author: Jason Dion
Publisher: Independently Published
ISBN: 9781719993241
Category : Computers
Languages : en
Pages : 142

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Book Description
In this book, you will receive a crash course that will introduce you to everything you need to know in order to pass the ITIL® Foundation certification exam. This book covers just the essentials with no fluff, filler, or extra material, so you can learn the material quickly and conquer the certification exam with ease. This book assumes that you have no previous experience with the ITIL® framework and will teach you the bare minimum you need to know in order to take and pass the ITIL® Foundation certification exam on your first attempt. This book will NOT teach you everything you need to know to be efficient or effective in implementing the ITIL® Framework in your organization. This text is designed to get you to pass the certification exam, not to make you an expert in ITIL®.Due to the design of this text, we will move at a very quick pace through the material. If you read this entire book and take the practice exams located at the end of the text (scoring at least an 85% or higher), you will be ready to take and pass the ITIL® Foundation exam on your first attempt!(Please register your book at www.DionTraining.com to gain access to the accompanying online video course as a free bonus.)Dion Training is an Authorized Training Organization (ATO) for the ITIL Foundations exam. Discount exam vouchers are available through our website for students.