ITIL V3 guide to software asset management PDF Download

Author: Colin Rudd
Publisher: Stationery Office
ISBN: 9780113311064
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Appropriate for anyone involved in the governance, management and use of software assets within an organisation, 'ITIL V3 Guide to Software Asset Management' contains a practical approach to the management of software assets.Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation.It provides readers with advice and guidance on the roles involved, together with templates and examples of some of the key documents. Includes examples of a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.

Author: DAVID. STATIONERY OFFICE. RUDD BICKET (COLIN.)
Publisher:
ISBN: 9780113315482
Category :
Languages : en
Pages :

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Author: Rebecca Herold
Publisher: Realtimepublishers.com
ISBN: 1931491844
Category : Computers
Languages : en
Pages : 88

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Book Description

Author: R. Concessao
Publisher: Createspace Independent Publishing Platform
ISBN: 9781539158356
Category :
Languages : en
Pages : 116

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Book Description
Welcome to this book on Software Asset Management. It is a Best Practice guide based on actual case studies in pioneering, designing and implementing software licence management frameworks across diverse organisations. The guidelines in this book are mainly derived from a process of innovative ideas, their adoption and eventual optimisation. They can be tailored to suit individual requirements of each organisation and the changing times. Business, Software and Licences are intertwined with each other. Most businesses and organisations have huge investments in software and each software deployed or unused requires a valid licence. Each one of us is affected by licences since we use at least one software as part of Business or IT or as a customer. However, not much effort is put to manage these assets efficiently. This book serves two major objectives. Foremost, it tries to understand, "Why is it imperative to focus on software licence management"? Secondly, it traces the key steps of the journey in implementing a robust framework based on actual case studies in different organisations. It will help you understand the importance of software licence management and provide concise guidelines to implement a framework that is apt for your organisation. It will also help you realise that software assets are no longer liabilities once you have effective control on the total cost of ownership that guarantees a higher return on investments.

Author: Phara McLachlan
Publisher: Packt Publishing Ltd
ISBN: 1783001011
Category : Computers
Languages : en
Pages : 245

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Book Description
Create and manage a clear working IT asset management strategy with this unique guide Key Features A detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents Includes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normal A step-by-step ITAM manual for newbies as well as seasoned ITAM veterans Book DescriptionThis book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.What you will learn Close the hidden risk gaps created by IT assets (hardware and software) Create and manage a proactive ITAM and SAM program and policy A clear, concise explanation of what IT Asset Management and Software Asset Management is, the benefits, and results The best ways to manage a software audit and how to be prepared for one Considerations for selecting the best technology for a specific company including what questions should be asked at the onset Increasing ITAM program and project success with change management Who this book is for This book is intended for CIOs, VPs and CTOs of mid to large-sized enterprises and organizations. If you are dealing with changes such as mergers, acquisitions, divestitures, new products or services, cyber security, mandated regulations, expansion, and much more, this book will help you too.

Author: Laurence Tindall
Publisher: Independently Published
ISBN: 9781729316900
Category :
Languages : en
Pages : 100

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Book Description
An IT Manager's Guide to Hardware Asset Management: The perfect guide for implementing an IT Asset Management (ITAM) program. This book will teach you what IT Asset Management is, and how it can substantially benefit your organization. Get a grasp of your IT Assets today and start learning how to effectively organize and manage them. Acquire the knowledge on how to setup up a successful IT Asset Management program from the ground up.This book is aimed towards all IT professionals that seek to learn the skills and fundamentals of Hardware Asset Management.

Author: Jan van Bon
Publisher: Van Haren
ISBN: 9087531710
Category : Architecture
Languages : en
Pages : 169

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Book Description
Note: This pocket book is available in several languages: English, German, French. This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the lifecycle approach?

Author: Liz Gallacher
Publisher: John Wiley & Sons
ISBN: 1119943647
Category : Computers
Languages : en
Pages : 420

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Book Description
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Author: Malcolm Fry
Publisher: The Stationery Office
ISBN: 9780113312122
Category : Business & Economics
Languages : en
Pages : 136

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Book Description
ITL Lite is aimed at encouraging organizations to adopt ITIL V3 by selecting and implementing key ITIL V3 components. For many reasons not every organization can adopt the whole of ITIL V3. Therefore, the publication explains which components are essential and explains how to select the appropriate components for implementation. The title is based around a project template to help readers prepare their own project. Ideal for those departments whose budgets have been reduced but who still want to improve key processes and functions.

Author: Hank Marquis
Publisher: The Stationery Office
ISBN: 9780117063648
Category : Computer networks
Languages : en
Pages : 124

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Book Description
IT services are prevalent throughout virtually all businesses. Most enterprises and many government functions are totally dependent upon reliable and responsive IT services to underpin vital business, community and social functions. IT services have become mainstream and managing them to deliver value it the core message of ITIL V3, and the emphasis in ITIL V3 on service catalogue management is a direct result of the growing requirement for business and IT to work together sharing data, information and knowledge about demand for services, service capabilities and patterns of business activity. The Service Catalogue Management process is now a very important management field complete with its own terminology and vital concepts. This study guide outlines the concepts and principles underlying the service catalogue; discusses a project plan approach and reporting considerations; describes the value of a sound business case and the key relationships and touch points in the service catalogue management process.