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Author: Larry Klosterboer Publisher: Pearson Education ISBN: 0132480026 Category : Business & Economics Languages : en Pages : 456
Book Description
The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile
Author: Larry Klosterboer Publisher: Pearson Education ISBN: 0132480026 Category : Business & Economics Languages : en Pages : 456
Book Description
The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL® capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on accurately projecting demand and growth, planning and staffing, tool selection, process implementation, and much more. This book’s practical insights will be invaluable to every IT leader who wants to leverage ITIL’s best practices for capacity management, and for every business and technical manager who wants IT to deliver greater value, efficiency, and effectiveness. Coverage includes Making the business case for capacity management Establishing specific goals for capacity management Mastering ITIL capacity management terminology Predicting capacity in dynamic, fast-changing organizations Implementing systems that help you anticipate trends Defining capacity plans, staffing capacity management teams, and implementing ongoing processes Linking capacity with performance management and with other ITIL processes Selecting the right capacity management tools for your environment Integrating capacity issues into your IT project management discipline Using “business capacity planning” to help the entire business become more agile
Author: Annelies van der Veen Publisher: Van Haren ISBN: 9087535864 Category : Architecture Languages : en Pages : 233
Book Description
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ISO/IEC lists a set of required capacity management deliverables ITIL outlines what should be done in capacity management this book starts to describe how to do it Covers details of what capacity management is all about: what is capacity management why do it benefits and cost-benefit analysis how to do it data-flows and activities who does it roles and perspectives implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: objectives, interfaces and data-flows, sub-practices and activities metrics, application sizing parameters, data for modelling deliverables, reports, CMMI levels, KPIs, risk matrix sample capacity plan
Author: Dominic Ogbonna Publisher: Booklocker.com ISBN: 9781634927574 Category : Languages : en Pages : 260
Book Description
Most often we are told the "what and why" of capacity management, but not how to make it happen. This book provides good practical approach on how to implement the process, with a view to bringing its benefits to the organization. Capacity management is incomplete without business driven capacity planning.
Author: Neil J. Gunther Publisher: Springer Science & Business Media ISBN: 354031010X Category : Computers Languages : en Pages : 263
Book Description
Under today’s shortened fiscal horizons and contracted time-to-market schedules, traditional approaches to capacity planning are seen by management as inflating production schedules. In the face of relentless pressure to get things done faster, this book facilitates rapid forecasting of capacity requirements, based on opportunistic use of available performance data and tools so that management insight is expanded but production schedules are not. The book introduces such concepts as an iterative cycle of improvement called "The Wheel of Capacity Planning," and Virtual Load Testing, which provides a highly cost-effective method for assessing application scalability.
Author: Navin Sabharwal Publisher: Apress ISBN: 1430249242 Category : Computers Languages : en Pages : 175
Book Description
Cloud Capacity Management helps readers in understanding what the cloud, IaaS, PaaS, SaaS are, how they relate to capacity planning and management and which stakeholders are involved in delivering value in the cloud value chain. It explains the role of capacity management for a creator, aggregator, and consumer of cloud services and how to provision for it in a 'pay as you use model'. This involves a high level of abstraction and virtualization to facilitate rapid and on demand provisioning of services. The conventional IT service models take a traditional approach when planning for service capacity to provide optimum services levels which has huge cost implications for service providers. This book addresses the gap areas between traditional capacity management practices and cloud service models. It also showcases capacity management process design and implementation in a cloud computing domain using ITSM best practices. This book is a blend of ITSM best practices and infrastructure capacity planning and optimization implementation in various cloud scenarios. Cloud Capacity Management addresses the basics of cloud computing, its various models, and their impact on capacity planning. This book also highlights the infrastructure capacity management implementation process in a cloud environment showcasing inherent capabilities of tool sets available and the various techniques for capacity planning and performance management. Techniques like dynamic resource scheduling, scaling, load balancing, and clustering etc are explained for implementing capacity management.
Author: Elisabeth Stahl Publisher: IBM Redbooks ISBN: 0738451207 Category : Computers Languages : en Pages : 76
Book Description
This IBM® RedpaperTM is the second in a series that addresses the performance and capacity considerations of the evolving cloud computing model. The first Redpaper publication (Performance Implications of Cloud Computing, REDP-4875) introduced cloud computing with its various deployment models, support roles, and offerings along with IT performance and capacity implications associated with these deployment models and offerings. In this redpaper, we discuss lessons learned in the two years since the first paper was written. We offer practical guidance about how to select workloads that work best with cloud computing, and about how to address areas, such as performance testing, monitoring, service level agreements, and capacity planning considerations for both single and multi-tenancy environments. We also provide an example of a recent project where cloud computing solved current business needs (such as cost reduction, optimization of infrastructure utilization, and more efficient systems management and reporting capabilities) and how the solution addressed performance and capacity challenges. We conclude with a summary of the lessons learned and a perspective about how cloud computing can affect performance and capacity in the future.
Author: Aaron Osborne Publisher: Emereo Publishing ISBN: 9781488529771 Category : Business & Economics Languages : en Pages : 30
Book Description
Capacity management' is a procedure applied to run data technics (IT). Its main objective is to establish that IT volume encounters present and time to come trade conditions in a cost-efficient way. One commonplace explanation of volume administration is depicted in the ITIL model. ITIL variant 3 perspectives volume administration as containing 3 sub-processes: trade volume administration, facility volume administration, and part volume administration (known as asset volume administration in ITIL variant 2). There has never been a Capacity Management Guide like this. It contains 35 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Capacity Management. A quick look inside of some of the subjects covered: Information Technology Infrastructure Library - Capacity management, ITIL - Service delivery, Volume - Related terms, ITIL - ICT technical support, Performance engineering - Service management, Financial management for IT services - Capacity management, Capacity planning, Cloud computing Cloud management challenges, Cloud infrastructure - Cloud management challenges, ITIL security management - Relations with other ITIL processes, Service desk - Other activities, Information Technology Infrastructure Library - Service design, ITIL - Service-level management, Air traffic management, Database administrator, Network performance management, Systems management - Functions, ITIL - Capacity management, Real Time Locating System - Applications, Cloud computing - Cloud management challenges, IaaS - Cloud management challenges, ITIL - Service design, Australian Computer Society - Special Interest Groups, Virtual Iron - The Virtual Iron platform, and much more...
Author: Sarah Holcomb Publisher: Emerge Publishing Group Llc ISBN: 9781488516535 Category : Business & Economics Languages : en Pages : 210
Book Description
There has never been a Capacity Management manual like this. Capacity Management 70 Success Secrets is not about the ins and outs of Capacity Management. Instead, it answers the top 70 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This guidebook is also not about Capacity Management best practice and standards details. Instead it introduces everything you want to know to be successful with Capacity Management. A quick look inside of the subjects covered: ITIL Categories, ISO9000 ITIL, IT Services Service Enablers Processes: Service Level Management Service Asset and Configuration Management, IT support needs to translate these goals into technical goals for the IT organization, ITIL Capacity Management, Conflict: It supports the organization in planning and executing its business...., ITIL Management, Specialist Training, ITIL Managers Case Inputs About ITIL Security Management, Capacity Management of ITIL, Service Delivery: Capacity Management In ITIL, This is especially true for regulated industries seeking ITIL compliance, ITIL Made Easy, ITIL V3: From Process to Service Life Cycle, ITIL v3 Foundation Glossary, Features of Any Standard ITIL Service Delivery Case, Para-Virtualization Technique, ITIL elearning in IT service management the art of service, Features of an ITIL sample test, Planning to implement service management IT infrastructure, ITIL Sample Questions, Why IT Professionals Need IT Service Management Foundation, Common Capacity Management Activities, Service Management ITIL, ITIL In Action: Service Delivery, IT IT service management consultant, Microsoft ITIL, Your ITIL Foundation Coverage, Presenting the Various Benefits of Outsourcing, ITIL IT service management elearning, Capacity Management Activities, IT Service Management-An Introduction based on ITIL, Operational Activities of Capacity Management, What is ITIL methodology, Consultancy IT management service, ITIL Overview, IT service management an introduction, Help Desk Glossary, A Short Definition of ITIL Best Practice, Will ITIL V5 still have Capacity Management as a process? Or is it replaced by Cloud Management?, ITIL BASED IT SERVICE MANAGEMENT, ITIL and IT Service Management, Remedy IT service management, Service Management Processes, IT Service Management and ITIL Working Together Towards Total Customer Satisfaction, ITIL Capacity Management Towards Provision of Consistent Levels of Service, ITIL Foundation Cheat Sheet, Implementing ITIL, and much more...
Author: John O. Long Publisher: Springer Science & Business Media ISBN: 1461438977 Category : Computers Languages : en Pages : 98
Book Description
"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.
Author: Great Britain. Office of Government Commerce Publisher: The Stationery Office ISBN: 0113310455 Category : Business & Economics Languages : en Pages : 278
Book Description
Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
Author: Larry Klosterboer
Author: Larry Klosterboer
Author: Annelies van der Veen
Author: Dominic Ogbonna
Author: Neil J. Gunther
Author: Navin Sabharwal
Author: Elisabeth Stahl
Author: Aaron Osborne
Author: Sarah Holcomb
Author: John O. Long
Author: Great Britain. Office of Government Commerce