Author: Axelos Global Best Practice
Publisher: Itil Managing Professional
ISBN: 9780113316489
Category : Business & Economics
Languages : en
Pages : 254
Book Description
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for day-to-day problems.
Itil 4: Digital and It Strategy
Author: Axelos Global Best Practice
Publisher: Itil Managing Professional
ISBN: 9780113316489
Category : Business & Economics
Languages : en
Pages : 254
Book Description
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for day-to-day problems.
Publisher: Itil Managing Professional
ISBN: 9780113316489
Category : Business & Economics
Languages : en
Pages : 254
Book Description
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for day-to-day problems.
ITIL® 4 Managing Professional Courseware
Author: Van Haren Learning Solutions a.o.
Publisher: Van Haren
ISBN: 9401805652
Category : Architecture
Languages : en
Pages : 281
Book Description
ITIL® 4 Managing Professional Courseware ITIL 4 Managing Professional (ITIL MP) consists of four modules and is the next level of ITIL 4 to be released after ITIL 4 Foundation. ITIL MP targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. The Managing Professional Transition module is designed to allow ITIL v3 candidates to easily transition to ITIL 4. They can get the ITIL 4 Managing Professional designation through one course and one exam. The material includes; • Updated glossaries with highlighted changes for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’ • New diagram packs with annotations for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’ • Updated syllabi with highlighted changes for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’ • The ‘High Velocity IT’ manuscript, syllabus, glossary and diagram pack remain unchanged • Practices Overviews and the product brochure remain unchanged • An up-to-date Quick Reference Guide with all the information you need • Updated Core Manuscripts, for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’ • While the changes are quite large, they have been made for streamlining or refinement only • There have been no changes to the examinable content or the key concepts ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students.
Publisher: Van Haren
ISBN: 9401805652
Category : Architecture
Languages : en
Pages : 281
Book Description
ITIL® 4 Managing Professional Courseware ITIL 4 Managing Professional (ITIL MP) consists of four modules and is the next level of ITIL 4 to be released after ITIL 4 Foundation. ITIL MP targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. The Managing Professional Transition module is designed to allow ITIL v3 candidates to easily transition to ITIL 4. They can get the ITIL 4 Managing Professional designation through one course and one exam. The material includes; • Updated glossaries with highlighted changes for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’ • New diagram packs with annotations for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’ • Updated syllabi with highlighted changes for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’ • The ‘High Velocity IT’ manuscript, syllabus, glossary and diagram pack remain unchanged • Practices Overviews and the product brochure remain unchanged • An up-to-date Quick Reference Guide with all the information you need • Updated Core Manuscripts, for ‘Create, Deliver & Support’, ‘Drive Stakeholder Value’ and ‘Direct, Plan & Improve’ • While the changes are quite large, they have been made for streamlining or refinement only • There have been no changes to the examinable content or the key concepts ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students.
ITIL 4 Managing Professional
Author: Axelos
Publisher:
ISBN: 9780113316380
Category : Electronic books
Languages : en
Pages :
Book Description
Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --
Publisher:
ISBN: 9780113316380
Category : Electronic books
Languages : en
Pages :
Book Description
Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --
ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782204
Category : Computers
Languages : en
Pages : 211
Book Description
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Publisher: IT Governance Ltd
ISBN: 1787782204
Category : Computers
Languages : en
Pages : 211
Book Description
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
ITIL 4 Master Pack (PDF)
Author: AXELOS
Publisher:
ISBN: 9780113316861
Category :
Languages : en
Pages :
Book Description
The 'ITIL 4 Master Pack' comprises of ITIL 4 Foundation and all five Higher Level publications. Managing professional: create, deliver and support (ISBN 9780113316335); Managing professional: drive stakeholder value (ISBN 978011331373); Managing professional: high-velocity IT (ISBN 9780113316410); Managing professional: direct, plan and improve (ISBN 9780113316458); ITIL 4 strategic leader: digital and IT strategy (ISBN 9780113316496); ITIL foundation (4th ed) (ISBN 9780113316069). Their audience ranges from those who are responsible for managing IT-enabled products and services, to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4 and become an ITIL 4 Master
Publisher:
ISBN: 9780113316861
Category :
Languages : en
Pages :
Book Description
The 'ITIL 4 Master Pack' comprises of ITIL 4 Foundation and all five Higher Level publications. Managing professional: create, deliver and support (ISBN 9780113316335); Managing professional: drive stakeholder value (ISBN 978011331373); Managing professional: high-velocity IT (ISBN 9780113316410); Managing professional: direct, plan and improve (ISBN 9780113316458); ITIL 4 strategic leader: digital and IT strategy (ISBN 9780113316496); ITIL foundation (4th ed) (ISBN 9780113316069). Their audience ranges from those who are responsible for managing IT-enabled products and services, to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice who wish to transition across to ITIL 4 and become an ITIL 4 Master
ITIL Service Strategy
Author: Great Britain. Cabinet Office
Publisher: Stationery Office/Tso
ISBN: 9780113313044
Category : Business & Economics
Languages : en
Pages : 483
Book Description
This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
Publisher: Stationery Office/Tso
ISBN: 9780113313044
Category : Business & Economics
Languages : en
Pages : 483
Book Description
This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
ADKAR
Author: Jeff Hiatt
Publisher: Prosci
ISBN: 9781930885509
Category : Forandringsledelse
Languages : en
Pages : 164
Book Description
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Publisher: Prosci
ISBN: 9781930885509
Category : Forandringsledelse
Languages : en
Pages : 164
Book Description
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
ITIL 4 Strategic Leader
Author: AXELOS
Publisher: Tso, the Stationery Office
ISBN: 9780113316496
Category : Electronic books
Languages : en
Pages : 254
Book Description
The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.
Publisher: Tso, the Stationery Office
ISBN: 9780113316496
Category : Electronic books
Languages : en
Pages : 254
Book Description
The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.
Service strategy
Author: Great Britain. Office of Government Commerce
Publisher: The Stationery Office
ISBN: 0113310455
Category : Business & Economics
Languages : en
Pages : 278
Book Description
Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
Publisher: The Stationery Office
ISBN: 0113310455
Category : Business & Economics
Languages : en
Pages : 278
Book Description
Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
ITIL 4 High-Velocity IT
Author: Axelos
Publisher: Tso, the Stationery Office
ISBN: 9780113316403
Category :
Languages : en
Pages : 188
Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.
Publisher: Tso, the Stationery Office
ISBN: 9780113316403
Category :
Languages : en
Pages : 188
Book Description
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.