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Author: Ian Tho Publisher: Routledge ISBN: 1136381627 Category : Business & Economics Languages : en Pages : 226
Book Description
This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of ‘human factors’ as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier
Author: Ian Tho Publisher: Routledge ISBN: 1136381627 Category : Business & Economics Languages : en Pages : 226
Book Description
This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of ‘human factors’ as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier
Author: K. Vitasek Publisher: Springer ISBN: 1137321180 Category : Business & Economics Languages : en Pages : 332
Book Description
In her classic book Vested Outsourcing , Kate Vitasek identified the top 10 flaws in most outsourced business models and shows organizations how to rethink their outsourcing relationships in a way that will lower costs, improve service, and increase innovation. This revised edition includes updated case studies and a new chapter based on Dell.
Author: Erik Beulen Publisher: Routledge ISBN: 1000469727 Category : Business & Economics Languages : en Pages : 252
Book Description
For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a unique case for outsourcing both in terms of benefits and potential interorganisational problems. This fully updated text has been brought up to date with this new landscape, including discussion of Robotic Process Automation, Internet of Things, cloud computing, low code and DevOps and agile. With a range of new global case studies in manufacturing, logistics, chemical industry and cloud services, this textbook offers a strong grounding in real-world industrial experience that effectively combines theory with practice. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the third edition of Managing Information Technology Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information technology management. It is an ideal text for students, academics and practitioners alike.
Author: Jan Drahokoupil Publisher: ETUI ISBN: 2874523666 Category : Contracting out Languages : en Pages : 295
Book Description
Production networks in many sectors have become increasingly fragmented. Cutting labour costs by lowering pay, increasing work intensity and/or shifting flexibility costs to workers are just some of the motivations for outsourcing. But it can also be used to circumvent employee representation and collective bargaining systems within companies, and labour market regulations in general. Though such intentions may not drive the bulk of outsourcing decisions, any change in company boundaries is likely to impact employment, working conditions and industrial relations in the value chain. This book focuses on the dynamics of outsourcing in Europe from the perspective of employees. In particular, it considers one insufficiently studied aspect: the impact of outsourcing on working conditions and employment relations in companies. The book also collects lessons learned from the efforts of employees and trade unions to shape outsourcing decisions, processes and their impact on employment and working conditions.
Author: Stefanie Leimeister Publisher: Springer Science & Business Media ISBN: 3834963038 Category : Business & Economics Languages : en Pages : 368
Book Description
Stefanie Leimeister examines different types of IT outsourcing relationships and their characteristics depending on the outsourcing clients’ underlying expectations. The author derives actionable advice for applicable strategies and an effective allocation of resources for an outsourcing venture.
Author: Erik Beulen Publisher: Routledge ISBN: 1134213255 Category : Business & Economics Languages : en Pages : 457
Book Description
The business landscape is changing. Outsourcing is now a growing phenomenon in which specific functions are subcontracted to specialist companies, often elsewhere in the world. IT represents a particular case for outsourcing, both in terms of benefits and potential inter-organizational problems. Deciding whether to keep IT in-house or to whether outsource it is a key management responsibility. Once a decision for outsourcing has been made, relationships with external provider(s) have to be established and managed. This book combines both research and practical examples to explore how this can be done successfully. Uniquely, the book provides a governance model for such partnerships, exploring the risks and responsibilities involved for both parties. Drawing on the theories of interfirm networks and the boundaries of the firm, here, it provides an accessible and cutting-edge perspective. Incorporating industry examples from a global network of companies (including four case specific chapters), this book investigates partnerships in industrial sectors and IT functions. An invaluable resource for those involved in IT and new technology management as well as strategic business management and planning, this book presents all the necessary theory with an indispensable practical perspective.
Author: Leslie Willcocks Publisher: Routledge ISBN: 1136394931 Category : Business & Economics Languages : en Pages : 249
Book Description
Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these. IT and outsourcing continue to be problematic, not least because fundamental learning about this subject fails to be applied systematically, and because IT is inherently difficult to manage. The economics are not obvious and emerging technologies have to be addressed, therefore IT goes to the heart of many enterprises and interfaces with multiple business units and processes, and there are continuous skills shortages. Unfortunately complexities are not removed in outsourced situations where additional problems come into play, for example the supplier's capabilities, whether the IT is right for an outsourcing solution, and whether the contract is robust but flexible enough to allow for outsourcing to take place. Objectives need to be realistic, and factors such as whether the internal management is mature and capable enough in this field, and the impact of prohibitive switching costs on behaviour once an outsourcing deal has been signed all have to be taken into account. The authors have built up over two decades of research, advisory and practitioner experience that enables them to distil the fundamental challenges in IT and outsourcing and demonstrate how these can be addressed.
Author: Sundeep Sahay Publisher: Cambridge University Press ISBN: 1139438212 Category : Technology & Engineering Languages : en Pages : 283
Book Description
This book offers key insights into how to manage software development across international boundaries. It is based on a series of case studies looking at the relationships between firms from North America, the UK, Japan and Korea with Indian software houses. In these case studies, which have typically been compiled over a 3-4 year timespan, the authors analyse the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). These challenges range from the conflicts that managers face when dealing with distance, to the tensions of transferring knowledge across time and space, to issues in trying to establish universal standards in a context of constant change, and the problems of identity that developers and clients experience in having to deal with different organizations and countries. Throughout the book, the authors draw on their extensive research and experience to offer constructive advice on how to manage GSAs more effectively.
Author: Robert Klepper Publisher: Prentice Hall ISBN: Category : Business & Economics Languages : en Pages : 438
Book Description
As an executive, the outsourcing decisions you make will have a profound impact on your company - and your career. Outsourcing Information Technology, Systems and Services is the only detailed, practical guide to making the right decisions, and making those decisions work. Outsourcing Information Technology, Systems and Services is based on interviews with many of the world's leading IT managers and outsourcing consultants. If you're responsible for outsourcing decisions of any kind, you can't afford to be without their hard-won insights.
Author: G. Delen Publisher: Van Haren ISBN: 9087536186 Category : Education Languages : en Pages : 121
Book Description
Note: This book is available in several languages: Dutch, English.The globalization and development of the network society meant thatextensive IT outsourcing activity was inevitable. At fi rst, the mainreason was cost reduction, but today s organizations have to do offshoreoutsourcingfor other reasons as well. However outsourcing is no simpletask and practical guidance based on extensive experience can be hardto find.A number of companies have invested heavily in continually refining theiroutsourcing skills to achieve best practice. This book takes their valuableexperience and expertise and now makes it available to a much largeraudience.What s more, this Best Practice is so important that it has been developedinto courseware and training dedicated to those who need to makeoutsourcing work. The PON (Platform Outsourcing Netherlands) providescourses on the Basics of Sourcing for their members, and this bookrepresents the most important aspects of these. The course trainers are allexperts from organizations connected to PON and their detailed coursenotes and skills have all contributed to this unique title.This ground-breaking text is also suitable as a manual for college studentsin their third year,specially students in Informatics, Management Science,Law and Human Resource Management. A passing knowledge of ITILand/or ISO/IEC 20000 is helpful to readers.
Author: Ian Tho
Author: Ian Tho
Author: K. Vitasek
Author: Erik Beulen
Author: Jan Drahokoupil
Author: Stefanie Leimeister
Author: Erik Beulen
Author: Leslie Willcocks
Author: Sundeep Sahay
Author: Robert Klepper
Author: G. Delen