Author: Stationery Office (Great Britain)
Publisher:
ISBN:
Category : International agencies
Languages : en
Pages : 184

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Author: Stationery Office
Publisher: Stationery Office Books (TSO)
ISBN: 9780115008603
Category : Business & Economics
Languages : en
Pages : 184

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No public library discount on this title.

Author: Jan van Bon
Publisher:
ISBN: 9789087530082
Category : Political Science
Languages : ja
Pages : 73

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Book Description
This is a new edition of a title previously published as "BSI5000: a pocket guide". Japanese edition of ISO/IEC 20000: a pocket guide (ISBN 9789077212790)

Author: Marianne Nugteren
Publisher: Van Haren
ISBN: 9401801193
Category : Education
Languages : it
Pages : 81

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Book Description
Note: This book is available in several languages: Italian, German, Spanish.L obiettivo di questa pubblicazione è di fornire un documento di facile lettura che spieghi la natura, il contenuto e lo scopo dello standard ISO/IEC 20000. Ciò dovrebbe portare velocemente la ISO/IEC 20000 alla portata di una ampia audience internazionale, attraverso una facile ed accessibile pocket guide:Per promuovere la consapevolezza e l accettabilità della ISO/IEC 20000 quale un valido standard per le organizzazioni di servizi ITPer supportare la formazione e la certificazione ISO/IEC 20000Per dare ai professionisti un rapido riferimento ai contenuti principali della ISO/IEC 20000''ISO/IEC 20000, pocket guide si rivolge ad un ampio insieme di professionisti, trainer e studenti, che lavorano sia nell IT sia in altri ambienti, a partire dagli esperti nella fornitura di servizi (IT), fino a coloro che desiderano trovare una metodologia valida per affrontare le criticità del miglioramento della qualità.L organizzazione internazionale ITSMF, attraverso l impegno del suo International Publications ESC (IPESC), ha concesso la sua approvazione a questa pocket guide quale parte di una comune libreria globale a supporto di uno standard uniforme della conoscenza ITSM e delle best practice.

Author: Jan van Bon
Publisher: Van Haren Publishing
ISBN: 9789077212882
Category : Education
Languages : es
Pages : 72

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Book Description
The goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000. It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide: • to promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations; • to support ISO 20000 training and certification; • to produce a quick reference to the core content of ISO 20000, for practitioners. ‘ISO 20000: A Pocket Guide’ is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.

Author: Van Haren Publishing
Publisher: Van Haren Pub
ISBN: 9789077212790
Category : Computers
Languages : en
Pages : 70

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Book Description
This pocket guide summarises the key principles and standards of ISO/IEC 20000 on best practice in IT service management (which was derived from the British Standard BS 15000). It is aimed at a broad range of practitioners, trainers and students who work in the IT sector as well as in other environments. Sections cover: background information to the standard; core and supporting material; overall management issues including planning and implementation; the self-assessment workbook; and information on service delivery, relationship, resolution, control and release processes.

Author: Van Haren Publishing
Publisher: Van Haren Pub
ISBN: 9789077212899
Category : Business & Economics
Languages : it
Pages : 77

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Book Description
This is a new edition of a title previously published as "BSI5000: a pocket guide". Italian edition of ISO/IEC 20000: a pocket guide (ISBN 9789077212790)

Author: The Open Group
Publisher: Van Haren
ISBN: 9401802874
Category : Architecture
Languages : en
Pages : 161

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Book Description
This is the official Pocket Guide for the TOGAF® Standard, Version 9.2, from The Open Group. It is published in hard copy and electronic formats by Van Haren Publishing. The TOGAF Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world’s leading organizations to improve business efficiency. It is the most prominent and reliable Enterprise Architecture standard, ensuring consistent standards, methods, and communication among Enterprise Architecture professionals. Those professionals who are fluent in the TOGAF approach enjoy greater industry credibility, job effectiveness, and career opportunities. The TOGAF approach helps practitioners avoid being locked into proprietary methods, utilize resources more efficiently and effectively, and realize a greater return on investment.

Author:
Publisher:
ISBN: 9788792020000
Category : BioGeomancer (Computer file)
Languages : en
Pages : 80

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Author: Mart Rovers
Publisher: Van Haren
ISBN: 940180057X
Category : Architecture
Languages : en
Pages : 177

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Book Description
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.