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Author: Publisher: ISBN: Category : Air travel Languages : en Pages :
Book Description
The Office of Inspector General of the U.S. Department of Transportation presents the full text of "Interim Report on Airline Customer Service Commitment," published June 2000. The report discusses customer service improvements among the airline industry in such areas as fare, delays and cancellations, ticket refunds, baggage delivery, bumped passengers, and customer complaints.
Author: Publisher: ISBN: Category : Air travel Languages : en Pages :
Book Description
The Office of Inspector General of the U.S. Department of Transportation presents the full text of "Interim Report on Airline Customer Service Commitment," published June 2000. The report discusses customer service improvements among the airline industry in such areas as fare, delays and cancellations, ticket refunds, baggage delivery, bumped passengers, and customer complaints.
Author: Kenneth M. Mead Publisher: ISBN: 9780756706906 Category : Languages : en Pages : 51
Book Description
Report to Congress by the U.S. Dept. of Transportation, as required by The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century. It reports on the status of the Airlines' Customer Service Plans to carry out the commitment and whether the Airlines modified their contracts of carriage to reflect all items in their plans. At the time of the report, the Airlines were at the 6-month point in implementing their plans.
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation Publisher: ISBN: Category : Political Science Languages : en Pages : 64
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation Publisher: ISBN: Category : Political Science Languages : en Pages : 66
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation Publisher: ISBN: Category : Transportation Languages : en Pages : 72
Author: United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation Publisher: ISBN: Category : Transportation Languages : en Pages : 238
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation Publisher: ISBN: Category : Aeronautics, Commercial Languages : en Pages : 11
Author: United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation Publisher: ISBN: Category : Aeronautics, Commercial Languages : en Pages : 312
Author: 
Author: 
Author: Kenneth M. Mead
Author: U.S. Department of Transportation
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation
Author: 
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation
Author: United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation
Author: United States. Congress. Senate. Committee on Commerce, Science, and Transportation
Author: United States. Congress. House. Committee on Transportation and Infrastructure. Subcommittee on Aviation