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Author: Gary M. Wederspahn Publisher: Routledge ISBN: 1136394710 Category : Business & Economics Languages : en Pages : 359
Book Description
For worldwide intercultural services, here is one-stop shopping at its best. This easy-to-use guide gives you practical advice to locate, evaluate, purchase, and oversee intercultural services. It describes and provides easy access (including websites and e-mail addresses) to the world's leading intercultural services. These high-impact, productive, and cost-effective service providers are critical to your operation's growth strategy and global success. This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on: * exploring intercultural services * key intercultural concept * cross-border roles and organizations * choosing service providers * working with suppliers * types and qualities of products Based on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.
Author: Gary M. Wederspahn Publisher: Routledge ISBN: 1136394710 Category : Business & Economics Languages : en Pages : 359
Book Description
For worldwide intercultural services, here is one-stop shopping at its best. This easy-to-use guide gives you practical advice to locate, evaluate, purchase, and oversee intercultural services. It describes and provides easy access (including websites and e-mail addresses) to the world's leading intercultural services. These high-impact, productive, and cost-effective service providers are critical to your operation's growth strategy and global success. This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on: * exploring intercultural services * key intercultural concept * cross-border roles and organizations * choosing service providers * working with suppliers * types and qualities of products Based on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.
Author: Darren LaScotte Publisher: University of Michigan Press ISBN: 0472038567 Category : Education Languages : en Pages : 169
Book Description
Although traditional ESL/EFL textbooks have primarily introduced cultural topics at a knowledge level only, this textbook is designed to create meaningful opportunities for students to reflect on and practice intercultural skills in ways that are relatable in their daily lives and that can lead to a more satisfying US academic experience.
Author: Marjory A. Bancroft Publisher: ISBN: 9780982316672 Category : Public service interpreting Languages : en Pages : 453
Book Description
This work is the definitive international textbook for community interpreting, with a special focus on medical interpreting. Intended for use in universities, colleges and basic training programs, the book offers a comprehensive introduction to the profession. The core audience is interpreters and their trainers and educators. While the emphasis is on medical, educational and social services interpreting, legal and faith-based interpreting are also addressed.
Author: Pirmin Seßler Publisher: GRIN Verlag ISBN: 3640424735 Category : Business & Economics Languages : en Pages : 81
Book Description
Bachelor Thesis from the year 2009 in the subject Business economics - Miscellaneous, grade: 1,3, Catholic University Eichstätt-Ingolstadt, language: English, abstract: The thesis is structured as follows: In a first step, the basics of services marketing are presented and the distinguished characteristics of services are addressed. Consequently, service encounters are introduced as the first building block of this thesis. In addition, the fundamentals of emotions and culture are outlined. Subsequently, chapter 3 deals with the relevance of emotions and culture in service encounters. In the following, the interplay between culture and emotion is brought to the fore by presenting the three main approaches concerning this matter. Subsequently, the perspective is narrowed down on the cultural dimension of Individualism/Collectivism and its influence on emotions (chapter 4). The compiled results from this approach are then employed to deduce implications for the management of services in general and concrete consequences for service staff in particular (chapter 5). Ultimately, main findings are summarized, an outlook is given and suggestions for further research opportunities into this domain are suggested.
Author: Robert T. Moran Publisher: Routledge ISBN: 1136385347 Category : Business & Economics Languages : en Pages : 612
Book Description
This new edition of a business textbook bestseller has been completely updated to reflect the numerous global changes that have occurred since 1999: globalization, SARS, AIDS, the handover of Hong Kong, and so forth. In particular, the book presents a fuller discussion of global business today. Also, issues of terrorism and state security as they affect culture and business are discussed substantially. The structure and content of the book remains the same, with thorough updating of the plentiful region and country descriptions, demographic data, graphs and maps. This book differs from textbooks on International Management because it zeroes in on culture as the crucial dimension and educates students about the cultures around the world so they will be better prepared to work successfully for a multinational corporation or in a global context.
Author: Pei-Luen Rau Publisher: CRC Press ISBN: 1439838747 Category : Computers Languages : en Pages : 261
Book Description
With the increase of globalization of business and industry, IT products and services are often produced and marketed across geographical cultural boundaries without adequate consideration of culture. There is a high probability that IT products and services developed in one country may not be effectively used in another country, which may hinder t
Author: Janet M. Bennett Publisher: SAGE Publications ISBN: 1483346250 Category : Social Science Languages : en Pages : 1024
Book Description
In 1980, SAGE published Geert Hofstede’s Culture’s Consequences. It opens with a quote from Blaise Pascal: “There are truths on this side of the Pyrenees that are falsehoods on the other.” The book became a classic—one of the most cited sources in theSocial Science Citation Index—and subsequently appeared in a second edition in 2001. This new SAGE Encyclopedia of Intercultural Competence picks up on themes explored in that book. Cultural competence refers to the set of attitudes, practices, and policies that enables a person or agency to work well with people from differing cultural groups. Other related terms include cultural sensitivity, transcultural skills, diversity competence, and multicultural expertise. What defines a culture? What barriers might block successful communication between individuals or agencies of differing cultures? How can those barriers be understood and navigated to enhance intercultural communication and understanding? These questions and more are explained within the pages of this new reference work. Key Features: 300 to 350 entries organized in A-to-Z fashion in two volumes Signed entries that conclude with Cross-References and Suggestions for Further Readings Thematic “Reader’s Guide” in the front matter grouping related entries by broad topic areas Chronology that provides a historical perspective of the development of cultural competence as a discrete field of study Resources appendix and a comprehensive Index The SAGE Encyclopedia of Intercultural Competence is an authoritative and rigorous source on intercultural competence and related issues, making it a must-have reference for all academic libraries.
Author: Gerald Monk Publisher: Cognella Academic Publishing ISBN: 9781793511683 Category : Languages : en Pages :
Book Description
Intercultural Counseling: Bridging the Us and Them Divide provides a thoroughly fresh approach to addressing cultural differences that includes a complete reconceptualization of multiculturalism. The text grapples with new forces in the areas of decolonial and intercultural study that expose problems with taken-for-granted counseling activities embedded within Eurocentric-based practice. The book conceptualizes mental health and healing in the terms that diverse communities recognize and embrace and highlights the range of healing practices within these communities. Underpinning the text is the message that providing counseling services is an activity that is simultaneously complex, ambiguous, nuanced, and subtle. Utilizing a postmodern lens and emphasizing a social constructionist approach, the book works to dismantle existing one-dimensional characterizations of cultural difference, as well as personal and professional assumptions related to multicultural practice. It provides readers with a fresh way of thinking that seeks to bridge cultural divides and fully realize the ambitions of the multicultural counseling movement. The book begins with an exploration of the social justice implications underpinning cultural identity politics and the "Us vs Them" divide. In the following chapters, readers closely examine the inherent complexity of culture, historical events and beliefs that have shaped social and political divides, issues of power and privilege, gender as a domain of cultural experience, identity construction, concepts of community, and more. The book has a dedicated section to exploring contemporary expressions of gender, sexuality, and relational identities and practices. The concepts of discourse, positioning, and deconstruction are emphasized throughout to encourage innovative thought regarding cultural diversity. The book includes personal stories that illustrate many elements covered in the text, making the theory and practice of intercultural counseling come alive. Activities are included that encourage readers to apply concepts to their own lives, as well to the lives of their clients. Emphasizing thoughtful and intentional participation in a constantly evolving dialogue, Intercultural Counseling is an ideal core textbook for upper-level undergraduate courses in the helping professions, as well as graduate-level training courses in counseling, counselor education, marriage and family therapy, psychology, and social work. For a look at the specific features and benefits of Intercultural Counseling, visit cognella.com/intercultural-counseling-features-and-benefits.
Author: Gary M. Wederspahn
Author: Gary M. Wederspahn
Author: World Health Organization
Author: 
Author: Darren LaScotte
Author: Marjory A. Bancroft
Author: Pirmin Seßler
Author: Robert T. Moran
Author: Pei-Luen Rau
Author: Janet M. Bennett
Author: Gerald Monk