Intercultural Competence in Multinational Companies. Identifying Key Competencies and Deficits PDF Download

Author: Marina Aparicio Mijares
Publisher: GRIN Verlag
ISBN: 3346933091
Category : Language Arts & Disciplines
Languages : en
Pages : 26

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Book Description
Project Report from the year 2023 in the subject Communications - Intercultural Communication, grade: 1,7, Fresenius University of Applied Sciences Idstein, language: English, abstract: This project focuses on conducting a case study survey to investigate the intercultural competencies of a multinational company. The survey aims to identify the company's strengths and weaknesses in this area, as well as explore any potential challenges that the company may face in terms of intercultural communication and collaboration. By conducting this study, we hope to gain insights into the company's practices and develop recommendations to enhance its intercultural competencies. In today’s globalized economy, multinational companies have become an ubiquitous presence, operating across borders, cultures and languages. With the proliferation of international trade and business opportunities, there is an increasing need for employees who can navigate the complexities of working in a multicultural environment. To succeed in such an environment, it is obligatory for employees to have intercultural competence. Despite the importance of intercultural competence in multinational companies, many employees lack the necessary skills and knowledge to work effectively in a multicultural environment. The challenges of intercultural communication, such as missunderstand-ings, stereotypes and misinterpretations can result in conflicts, reduced productivity and missed business opportunities. Therefore, it is critical for companies to identify the key intercultural competencies that employees need to succeed in a multinational context.

Author: Sarah Kniel
Publisher: kassel university press GmbH
ISBN: 3899586913
Category : Economics
Languages : en
Pages : 348

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Author: Alicia Utz
Publisher: GRIN Verlag
ISBN: 3346027600
Category : Language Arts & Disciplines
Languages : en
Pages : 101

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Master's Thesis from the year 2014 in the subject Communications - Intercultural Communication, Edinburgh Napier University, language: English, abstract: Research indicates that the capability to operate successfully in culturally diverse situations (CQ) has become a precondition for effective global leadership in times of globalisation and company diversification. Responding to calls to examine CQ as a predictor of selection into global leadership positions, this dissertation aimed to develop a selection tool to successfully assess leaders’ CQ within job interviews. For this purpose, literature was examined to firstly investigate necessary competencies of interculturally competent leaders. Secondly, it was reviewed to obtain knowledge of how to design a valid indicator for the selection process with an effective predictive value of the candidate’s future performance. Following these findings, the draft of the CQ Assessment Tool for Interculturally Competent Leaders (L-CQA) was developed. The draft was thereupon handed to professionals asking to assess its appropriateness, applicability, and real-live potential. Based upon the assessments’ evaluation, the final L-CQA was designed. The findings of this dissertation pinpoint the necessity of placing explicit emphasis on selecting leaders with the potential to function effectively in culturally diverse settings. The L-CQA was developed to provide rich insights of a candidate’s vocational aptitude and their future behaviour. Thus, this research gives valuable implications for organisations to choose the most capable person to be an interculturally competent leader. Recommendations are offered for further research possibilities, which is hoped to be translated into useful practical implications for organisations and individuals.

Author: Sven Rosenhauer
Publisher: diplom.de
ISBN: 3836623137
Category : Business & Economics
Languages : en
Pages : 195

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Inhaltsangabe:Introduction: The transfer of business activities across nations is growing at a rapid rate. The emergence of market economies in Latin America and Asia, the collapse of communism in the Soviet Union and Eastern Europe, and the emerging democracy in Africa have led, among other things, not only to increased global trade, international, multinational and transnational business, but also to an increased demand for international workforce since firms must employ people who possess international business skills in order to remain competitive in the global marketplace. How often does it happen that we meet someone doing business in the United States after representing his/her company in Asia, Middle East or Europe? How often do we meet someone obtaining an international degree abroad before doing business in China, France or Scandinavia? How often do companies require international experiences, mobility, and flexibility? The soft skills of intercultural competence and open-mindedness to cultural diversity are taught by universities around the world. But what happens with our own cultural identity while doing business worldwide? What happens if we conduct business in Japan but with an Italian colleague who lived in São Paulo for many years? Are we just applying intercultural competence or are we developing a universal business culture - apart from our own national culture? How does an international workforce communicate; is it adapting the communication style of the host-country, of a majority culture; or is it developing a communication style which is unique in international business? Are we speaking the same language at the end? Is the understanding of cultural diversity becoming less substantial and more implicit? If companies and organizations require the indispensable and vague defined soft skills of intercultural competence, could these skills be seen as an approach towards a universal business culture, likewise a universal business communication? Purpose of the Present Thesis: The purpose of the present thesis is to examine if and to which extent cultures converge in an international business environment and if intercultural competence has a bearing on it. Therefore, theoretical and practical insights in the subject of culture, its implicit and explicit differences, as well as its measurements will be provided. Due to the fact that communication - as a major cultural attribute - is the most obvious level on which cultural [...]

Author: Guo-Ming Chen
Publisher: Cambridge Scholars Publishing
ISBN: 1443859958
Category : Language Arts & Disciplines
Languages : en
Pages : 395

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Book Description
Intercultural communication competence is an indispensable ability for people to interact appropriately and effectively across nations and regions in the globalized world. Competent intercultural communication enables people to reach mutual understanding as well as reciprocal relationships. In recent decades, considerable progress has been made in the research of intercultural communication competence. However, due to its complexity, many problems remain unanswered and need to be addressed. This book seeks to conceptualize intercultural communication competence from diverse perspectives, explore its re-conceptualization in globalization, and investigate its development in cultural contexts and interaction scenarios. A group of leading international scholars in different academic disciplines join to map out a comprehensive picture, providing an in-depth and up-to-date work on intercultural communication competence. The book adopts an interdisciplinary approach and enhances readers’ understanding on the concept of intercultural communication competence. It is a useful source for educators, researchers, students and professionals.

Author: Jessica L. Wildman
Publisher: Springer
ISBN: 3319421662
Category : Psychology
Languages : en
Pages : 200

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Book Description
This stimulating book surveys the research on the challenges and opportunities encountered when working within culturally and geographically diverse organizational settings. Expert contributors pose and address complex questions regarding cultural competence and leadership in today’s rich landscape of global organizations, multiple-leader teams, extensive coordination among locations, and ever-evolving virtual communication technologies. The ideas described here focus not only on building cultural skills to develop and sustain teams, but also on applying knowledge, building insight, evaluating performance, and training team members to be leaders. Among the book’s innovations: the Globally Intelligent Leadership framework, strategies for building multicultural collaborative leadership, military and peacemaking perspectives, and new approaches for assessing cross-cultural competencies. Included in the coverage: · Globally Intelligent Leadership: toward an integration of competencies. · Considerations and best practices for developing cultural competency models in applied work domains. · Cultural dilemmas and sociocultural encounters: an approach for understanding, assessing, and analyzing culture. · Conflict competence in a multicultural world. · Twenty countries in twenty years: modeling, assessing, and training generalizable cross-cultural skills. · Expecting the unexpected: cognitive and affective adaptation across cultures. Critical Issues in Cross Cultural Management will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology programs looking for a summary of up-to-date research and viewpoints on this increasingly salient topic.

Author: Alex Matveev
Publisher: Springer
ISBN: 3319457012
Category : Business & Economics
Languages : en
Pages : 203

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This book addresses one of the most critical issues facing global business leaders and the multicultural workforce – how to work and relate effectively in the intercultural contexts. The author presents business professionals, practitioners and academics with the Collaborative Intercultural Competence Model. Based on solid theoretical assumptions and real intercultural experiences, this model is to help professionals work more effectively across and within cultures. This book expands the traditional presentation of existing knowledge by providing a unified discussion of intercultural communication and its conceptual foundations. The book offers readers with a contemporary insight into the intercultural competence phenomenon and highlights the basis for its experience-based inquiry, assessment and development. A distinctive feature of Intercultural Competence in Organizations is its comprehensive coverage of the intercultural competence framework from both communication and organizational behavior perspectives. This book does not cover traditional areas of international business, international management, global management strategy and policy and cross-cultural comparative management, but focuses on theoretical foundations of intercultural competence and intercultural competence research and practice. The author describes the complex nature of intercultural competence in a straightforward format which helps professionals, practitioners and students to envision a variety of intercultural situations in which they may behave competently. Thus, the conceptual acumen of this title is to understand the premises of intercultural competence, embrace its theoretical assumptions, see its practical applicability, and advance individual intercultural competence. Featuring examples and skill development exercises, this book will be appealing to professionals, practitioners, students, academics and policy makers in the field of international business, management and communication. “Dr. Matveev challenges his readers to develop their intercultural competence so as to make themselves more effective, more humane and more socially skilled in a world that increasingly involves extensive contact across various groups of people.” --from the Foreword by Richard W. Brislin, University of Hawaii “Dr. Matveev creates an awareness of intercultural competence by exposing the reader to the theoretical concepts and practical tools. Business people and academics will use this book to recognize and leverage the benefits of cultural diversity.” --Berthold Mukuahima, Director of Human Capital, Ohlthaver & List Group, Namibia “Dr. Matveev reveals how intercultural competence of professional multicultural teams helps in achieving corporate competitive advantage and longevity in a challenging globalized world. This book is very useful for managers, scholars and students who want to elevate the efficacy of intercultural relationship in their professional and personal lives.” --Srečko Čebron, Management Board Member, Sava Reinsurance Company, Slovenia /div

Author: Bettina Bohnert
Publisher: GRIN Verlag
ISBN: 3638241955
Category : Business & Economics
Languages : en
Pages : 36

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Research Paper (undergraduate) from the year 2003 in the subject Leadership and Human Resources - Miscellaneous, grade: 1,6 (A), University of Cooperative Education Mannheim (BWL/International Business Administration), language: English, abstract: Businesses in the 21st century are faced with many challenges. The most significant is the increasing globalization of economic transactions. Due to advances of information technology and traveling, as well as trade agreements, this process was promoted tremendously. The result is a very complex, worldwide business environment influenced by economic, legal, political, and cultural elements (Thomas 2002:4). All business units are affected by globalization. Some examples are that the supply and demand sides enclose suppliers and customers originating from all parts of the globe, research and development departments have to reflect on international principles, and bookkeeping is forced to apply international accounting standards (Blom 2002:2). Consequently it is essential to be aware of the arising problems. Especially the cultural aspect has to be taken seriously as it affects all the other elements of one global world. Company employees have to deal with dissimilar behaviors resulting from a diverse programming of the mind of specific groups (Hofstede 1991) every day. Contact with cultural multiplicity does not imply traveling. Even "out-of-the-office" it is common to get in touch with partners belonging to another cultural group (Thomas 2002:3). Furthermore, the structure of the workforce in home countries nowadays consists of people belonging to different cultural backgrounds. Inter-cultural-contacts often lead to misunderstandings based on different values, attitudes and beliefs (Daniels 2001:46), which can even lead to business failure. Some differences that might cause misunderstandings are e.g. the way names are used and persons are addressed, variations in working, business and communication styles, and an unequal handing of criticism (Blom 2002:196). To be successful in an international working surrounding cultural conflicts have to be avoided. To manage variety, new skills are required - the skill of intercultural competence. Although some business students already absolve intercultural training during their studies, the need for further education has risen in the last decades. Especially when regarding the share of the elderly workforce or those without a university degree who have never been educated in culture, but who have to manage the effects daily. Another indicator reflecting the need for an increase in intercultural training is an expatriate failure rate of 30 - 70% (Kühlmann 1995:10-19)...

Author: Monika V. Kronbügel
Publisher:
ISBN: 9783668051287
Category :
Languages : de
Pages : 224

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Doctoral Thesis / Dissertation from the year 2015 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: A, Comenius University in Bratislava (Faculty of Management), language: English, comment: ITMC method may be implemented in intercultural development within the areas of international marketing, human resource management and organizational development. Enlarged ITMC method presents an innovation in the field of intercultural communication training. Additionally, many parts of the dissertation thesis based on synthesis are reflecting and reminding the monographies oriented on selected areas of international management, cross-cultural marketing and intercultural communication and can be used as a relevant source of knowledge in particular fields., abstract: In today's globalized world, international marketing becomes more and more important for businesses aiming to be successful on a global level. As Monika V. Kronbugel shows in her up-to-date dissertation, attaining cross-cultural competence has therefore become a key factor in ascertaining business's success. Cultural differences may lead to specific preferences and require an adaptation of the marketing strategy to secure a product's profitability. Accordingly, already during the phase of product development, it is helpful to analyze the cultural and social context of certain customer groups. Especially in supersaturated markets with comparable company goods and services, economic success can depend on such comparatively slight product differentiation. However, the relevance of intercultural competence has often been overlooked. This dissertation introduces a 4-phase-model for intercultural training - the ITMC-Method. It is designed to support businesses in their intercultural development. The author investigates how far businesses already make use of their possibilities to meet the cross-cultural and developmental requirements. Monika V. Kronbugel is"

Author: Darla K. Deardorff
Publisher: Routledge
ISBN: 1315529238
Category : Education
Languages : en
Pages : 529

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Book Description
Intercultural Competence in Higher Education features the work of scholars and international education practitioners in understanding the learning outcomes of internationalization, moving beyond rhetoric to concrete practice around the world. Devoted exclusively to exploring the central learning outcomes of internationalization efforts, this edited volume contains a refreshing combination of chapters and case studies from interdisciplinary and cross-cultural contributors, including: cutting-edge issues within intercultural competence development, such as intersectionality, mapping intercultural competence, and assessment; the role of higher education in developing intercultural competence for peacebuilding in the aftermath of violent conflict; facilitating intercultural competence through international student internships; interdisciplinary and cross-cultural contributions from over 19 countries including Japan, Russia, Serbia, South Africa, and Vietnam; the latest research and thinking on global, intercultural, and international learning outcomes, with a unique emphasis on newer voices. Intercultural competence has become an essential element in international as well as domestic education. This text provides the latest thinking and research within the context of internationalization, presents practical case studies on how to integrate this into the preparation of global-ready students and will be of interest to postgraduate students, international education administrators, and practitioners, as well as scholars and researchers in a variety of disciplines who have an interest in intercultural and global competence.