Innovative Approaches to Mental Health Evaluation PDF Download

Author: Gerald J. Stahler
Publisher: Academic Press
ISBN: 1483276503
Category : Political Science
Languages : en
Pages : 414

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Book Description
Innovative Approaches to Mental Health Evaluation is a collection of papers that provides a broad range of ideas, methods, and techniques in program administration and evaluation in the field of mental health. The book is organized into 2 sections. Part I, consisting of 8 chapters, presents the necessary evaluation strategies and approaches that effectively address the important mental health issues for the 1980s such as prevention programs; the linking of health and mental health delivery systems; accountability in assuring quality of services; deinstitutionalizing the chronically mentally ill; and providing for greater local participation in mental health program management. Part II, surveys the promising evaluation methods, approaches, and relevant issues that are emerging in the new organizational and political environment of the mental health system. The book will be of good use to mental health administrators, researchers, managers, students, and evaluators.

Author: James A. Fitzsimmons
Publisher: SAGE
ISBN: 9780761917427
Category : Business & Economics
Languages : en
Pages : 348

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Book Description
This text addresses the issues of how to develop new service products - where the concept of service has moved from transaction to experience. The authors draw upon the expertise of internationally recognised authors.

Author: Sir Trisha Greenhalgh
Publisher: John Wiley & Sons
ISBN: 0470987278
Category : Medical
Languages : en
Pages : 328

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Book Description
This is a systematic review on how innovations in health service practice and organisation can be disseminated and implemented. This is an academic text, originally commissioned by the Department of Health from University College London and University of Surrey, using a variety of research methods. The results of the review are discussed in detail in separate chapters covering particular innovations and the relevant contexts. The book is intended as a resource for health care researchers and academics.

Author: Francesca Foglieni
Publisher:
ISBN: 9783319631783
Category : Service industries
Languages : en
Pages :

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Book Description
This book provides accessible, comprehensive guidance on service design and enables practitioners approaching the discipline for the first time to develop the strategic mindset needed to exploit its innovation potential. The opening chapters trace the origins of service design and examine its links with service innovation, as well as its strategic role in service organizations. It then offers step-by-step guidance on tackling a service design project, explaining the main design elements and indications of various useful design tools. It also introduces the topic of evaluation as a support practice in designing or redesigning better services, and providing evidence concerning the value of service design interventions. The third chapter explores how evaluation is currently approached in service design practice through the analysis of a number of case studies. Based on these experiences it extensively discusses evaluation, with a particular focus on service evaluation, and explains its importance in supporting service design and fostering innovation throughout the service design process. Further it describes pragmatic directions for setting up and conducting a service evaluation strategy. The concluding chapter uses an interpretive model to summarize the role evaluation could have in service design practice and focuses on interdisciplinary competences that need to be acquired by service designers in order to address the evolution of the discipline. The novel approach adopted in the book fosters the growing interest in design-driven service innovation and assists in realizing its full potential in both the private and the public sector.

Author: Mario A. Pfannstiel
Publisher: Springer
ISBN: 3319464124
Category : Medical
Languages : en
Pages : 304

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Book Description
This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration in the healthcare sector should not only incorporate single-end services, therapies or diagnosis related groups. Moreover, the authors focus on holistic business models, which place greater emphasis on customer needs and put customers and patients first. The holistic business models approach addresses topics such as business operations, competitiveness, strategic business objectives, opportunities and threats, critical success factors and key performance indicators.The contributions cover various aspects of service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential characteristics of service business model innovation in healthcare, guided business modeling and analysis for business professionals, patient-driven service delivery models in healthcare, and continuous and co-creative business model creation. All of the contributions introduce business models and strategies, process innovations, and toolkits that can be applied at the managerial level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as scholars, whose focus is on improving value-generating and competitive business architectures in the healthcare sector.

Author: Dragisa Stanujkic
Publisher: Infinite Study
ISBN:
Category : Business & Economics
Languages : en
Pages : 14

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Book Description
Nowadays, the performance and business operations of organizations are closely linked to the quality of their websites compared to the competition. With growing market competition, the quality of websites becomes a significant component and is increasingly being explored and identified as the main factor of comparative advantage over the competition and the maintenance of good customer relationships. A multiple criteria decision-making approach based on the use of bipolar neutrosophic numbers and the Hamming distance is proposed in this paper. The main aim of this article is to emphasize the fact that MCDM models with a smaller number of criteria can be formed without a loss of precision by applying bipolar neutrosophic numbers. In addition to this, the three variants for ranging bipolar neutrosophic numbers based on the Hamming distance and a distance from the ideal point are proposed. The applicability of the proposed approach is considered in the case of website evaluation.

Author: Anders Gustafsson
Publisher: Business Expert Press
ISBN: 1631574965
Category : Business & Economics
Languages : en
Pages : 233

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Book Description
All the world's most advanced economies are dominated by service. The service sector also employs the largest number of people and it is the fastest growing sector, both in number of companies and employees. The questions posed in the book are: (1) How is it growing; (2) what are these new service innovations; (3) what are the drivers; and (4) how can organizations work with service innovations in a structured way? The book views service as the value-creating activity that customers perform in their own context. The role of a company is to provide the resources and knowledge to enable value creation. Based on this view, we develop a model of service innovation and develop guidelines for what is required from the organizational perspective; how should an organization view its customers in order to be successful, what does a service development process look like, and how to transform an organization that has a product focus to a service or solution provider.

Author: Sarah Caitlin Ryan
Publisher:
ISBN:
Category :
Languages : en
Pages : 274

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Book Description

Author:
Publisher:
ISBN:
Category : Alcoholism
Languages : en
Pages : 180

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Book Description

Author: Powell, Martin
Publisher: Policy Press
ISBN: 1847425518
Category : Political Science
Languages : en
Pages : 273

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Book Description
The New Labour Government has placed great emphasis on service delivery. It has provided performance information in the form of Annual Reports, Public Service Agreements, Performance Assessment Frameworks, and a host of other targets. But has New Labour delivered on its welfare reform? Evaluating New Labour's welfare reforms: provides the first detailed and comprehensive examination of the welfare reforms of New Labour's first term; compares achievements with stated aims; examines success in the wider context; contributes to the debate on the problems of evaluating social policy. It is essential reading for academics and students of social policy and provides important information for academics and students in a wide range of areas such as politics, sociology, public policy, public administration and public management interested in welfare reform and policy evaluation.