Information Technology in the Service Society PDF Download

Author: National Research Council
Publisher: National Academies Press
ISBN: 0309048761
Category : Computers
Languages : en
Pages : 286

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Book Description
Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

Author: National Research Council
Publisher: National Academies Press
ISBN: 0309134447
Category : Computers
Languages : en
Pages : 376

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Book Description
All U.S. agencies with counterterrorism programs that collect or "mine" personal data-such as phone records or Web sites visited-should be required to evaluate the programs' effectiveness, lawfulness, and impacts on privacy. A framework is offered that agencies can use to evaluate such information-based programs, both classified and unclassified. The book urges Congress to re-examine existing privacy law to assess how privacy can be protected in current and future programs and recommends that any individuals harmed by violations of privacy be given a meaningful form of redress. Two specific technologies are examined: data mining and behavioral surveillance. Regarding data mining, the book concludes that although these methods have been useful in the private sector for spotting consumer fraud, they are less helpful for counterterrorism because so little is known about what patterns indicate terrorist activity. Regarding behavioral surveillance in a counterterrorist context, the book concludes that although research and development on certain aspects of this topic are warranted, there is no scientific consensus on whether these techniques are ready for operational use at all in counterterrorism.

Author: National Research Council
Publisher: National Academies Press
ISBN: 030918083X
Category : Computers
Languages : en
Pages : 92

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Book Description
The modern telecommunications infrastructureâ€"made possible by research performed over the last several decadesâ€"is an essential element of the U.S. economy. The U.S. position as a leader in telecommunications technology, however, is at risk because of the recent decline in domestic support of long-term, fundamental telecommunications research. To help understand this challenge, the National Science Foundation asked the NRC to assess the state of telecommunications research in the United States and recommend ways to halt the research decline. This report provides an examination of telecommunications research support levels, focus, and time horizon in industry, an assessment of university telecommunications research, and the implications of these findings on the health of the sector. Finally, it presents recommendations for enhancing U.S. telecommunications' research efforts.

Author: National Research Council
Publisher: National Academies Press
ISBN: 0309059917
Category : Technology & Engineering
Languages : en
Pages : 358

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Book Description
Optical science and engineering affect almost every aspect of our lives. Millions of miles of optical fiber carry voice and data signals around the world. Lasers are used in surgery of the retina, kidneys, and heart. New high-efficiency light sources promise dramatic reductions in electricity consumption. Night-vision equipment and satellite surveillance are changing how wars are fought. Industry uses optical methods in everything from the production of computer chips to the construction of tunnels. Harnessing Light surveys this multitude of applications, as well as the status of the optics industry and of research and education in optics, and identifies actions that could enhance the field's contributions to society and facilitate its continued technical development.

Author: Koh, S.C. Lenny
Publisher: IGI Global
ISBN: 1605664251
Category : Business & Economics
Languages : en
Pages : 441

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Book Description
Informs today's business managers of important ICT strategy in changing business environments, techniques for effective ICT development, and ICT challenges for the future.

Author: OECD
Publisher: OECD Publishing
ISBN: 9264276289
Category :
Languages : en
Pages : 325

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Book Description
The OECD Digital Economy Outlook examines and documents the evolutions and emerging opportunities and challenges in the digital economy. It highlights how OECD countries and partner economies are taking advantage of ICTs and the Internet to meet their public policy objectives.

Author: Lee, In
Publisher: IGI Global
ISBN: 1605661953
Category : Technology & Engineering
Languages : en
Pages : 1211

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Book Description
"This book provides original, in-depth, and innovative articles on telecommunications policy, management, and business applications"--Provided by publisher.

Author: John Weckert
Publisher: ANU E Press
ISBN: 1922144444
Category : Computers
Languages : en
Pages : 380

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Book Description
Professionalism is arguably more important in some occupations than in others. It is vital in some because of the life and death decisions that must be made, for example in medicine. In others the rapidly changing nature of the occupation makes efficient regulation difficult and so the professional behaviour of the practitioners is central to the good functioning of that occupation. The core idea behind this book is that Information and Communication Technology (ICT) is changing so quickly that professional behaviour of its practitioners is vital because regulation will always lag behind.

Author: Nolan Vincent Jones
Publisher: Virtualbookworm Publishing
ISBN: 1589396197
Category : Telecommunication
Languages : en
Pages : 302

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Book Description
In today's highly competitive technology-influenced telecommunications industry, customers are accustomed to a higher level of personal service and personalized product and service offerings. To meet that higher standard, companies need to learn and anticipate a customers needs in great detail and be able to respond quickly. This book provides business strategies for providers to effectively manage their business processes while evolving their information systems architectures to support the needs of the consumer. principles, manage the business, the staff, and the technology. This book takes a profound look at the telecommunication industries history, its business processes and the latest technologies driving the industry. This is an ideal textbook for introducing students to all facets of the telecommunications field as well as a great desktop reference for experienced professionals working in the industry. It addresses core business areas such as customer care and billing. which need to be in place to support integration of different business system architectures. Your company can use the information in this book to guide marketing, sales, and customer service activities that identify, attract and keep profitable customers.

Author: Zhengmao Li
Publisher: Springer
ISBN: 981106301X
Category : Technology & Engineering
Languages : en
Pages : 162

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Book Description
This book proposes for the first time the concept of communication 4.0, exploring its nature in detail, and offering predictions for the future development of the telecommunication industry. Based on an in-depth analysis of hierarchical communications requirements, it applies Maslow’s Model to telecommunication and illustrates the model’s five degrees.