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Author: Robert Lavigna Publisher: AMACOM ISBN: 0814432816 Category : Business & Economics Languages : en Pages : 289
Book Description
With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important resource: its people. You know firsthand that your government workers are not underworked, overpaid, or mindless clones just carrying out the morally compromised work that politicians forced through the pipeline. Besides having to daily overcome the persona of being a government employee, your hard-working employees face enormous pressures and challenges every day and are asked to solve some of our country’s toughest problems, including unemployment, security, poverty, and education. To be able to return to their desks daily with the passion and commitment required to accomplish these overwhelming duties will require a manager who knows how to leverage talent, improve performance, and inspire passion within these true servants. In Engaging Government Employees, you will learn: Why a highly engaged staff is 20 percent more productive How to get employees to deliver “discretionary effort” How to assess the level of engagement Why free pizza and Coke every Friday is not a viable strategy Engaging Government Employees rejects the typical one-size-fits-all approach to motivation. Drawing on a wealth of empirical evidence, this indispensable resource shows how America’s largest employer can apply the science of engagement to get team members passionate about the agency’s mission and committed to its success.
Author: Robert Lavigna Publisher: AMACOM ISBN: 0814432816 Category : Business & Economics Languages : en Pages : 289
Book Description
With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important resource: its people. You know firsthand that your government workers are not underworked, overpaid, or mindless clones just carrying out the morally compromised work that politicians forced through the pipeline. Besides having to daily overcome the persona of being a government employee, your hard-working employees face enormous pressures and challenges every day and are asked to solve some of our country’s toughest problems, including unemployment, security, poverty, and education. To be able to return to their desks daily with the passion and commitment required to accomplish these overwhelming duties will require a manager who knows how to leverage talent, improve performance, and inspire passion within these true servants. In Engaging Government Employees, you will learn: Why a highly engaged staff is 20 percent more productive How to get employees to deliver “discretionary effort” How to assess the level of engagement Why free pizza and Coke every Friday is not a viable strategy Engaging Government Employees rejects the typical one-size-fits-all approach to motivation. Drawing on a wealth of empirical evidence, this indispensable resource shows how America’s largest employer can apply the science of engagement to get team members passionate about the agency’s mission and committed to its success.
Author: Stewart Liff Publisher: AMACOM Div American Mgmt Assn ISBN: 0814416225 Category : Business & Economics Languages : en Pages : 241
Book Description
Stewart Lifflooks at government process as being built around six major systems, separate entities with interdependent needs and purposes. --
Author: Stewart Liff Publisher: AMACOM ISBN: 0814416233 Category : Business & Economics Languages : en Pages : 242
Book Description
In light of an increasingly tumultuous political landscape, the success, efficiency, and performance of government employees and departments is more critical than ever before. With over thirty years of experience working for the federal government, author Stewart Liff shares firsthand knowledge about the key to improving a government team’s performance results: understanding how different management systems perform individually and interact with one another. Improving the Performance of Government Employees helps readers do this by examining the roles and challenges of structural and technical systems, information and decision-making processes, rewards systems, and human capital management to provide managers the necessary blueprint for substantial improvement within every facet of government work. You’ll learn how to deliver consistent messages to all employees, hold others accountable through clear expectations and measurable goals, and work with a strong leadership team to maintain, adjust, and improve all procedures.Including real-world government case studies demonstrating dramatic change, this must-have, inspirational guidebook teaches government leaders to optimize their team’s performance--and provide the best possible service to the public.
Author: Stewart Liff Publisher: Amacom Books ISBN: 9780814429938 Category : Music Languages : en Pages : 252
Book Description
Even the most dedicated, competent government managers can feel overwhelmed when it comes to motivating and managing their employees. And while they strive for excellence in themselves and in their team, many feel that stringent and convoluted regulations mean their hands are tied when it comes to developing their people. but the truth is that with the right strategies and skills, you can inspire superior performance from your employees - both consistently and effectively. Managing Government Employees offers dozens of techniques for meeting the challenges and stressful situations supervisors face on a daily basis. With the same award-winning tactics that he has learned and applied during his years as a manager in various government agencies, Stewart Liff provides the perfect antidote for managers frustrated by government bureaucracy.
Author: Anne Marrelli Publisher: DIANE Publishing ISBN: 1437937357 Category : Business & Economics Languages : en Pages : 110
Book Description
Examines the effectiveness of Fed. first-level supervisors and how well agencies select, develop, and manage them. First-line supervisors, as the nexus between gov¿t. policy and action, are critical to productivity, employee engagement, and workplace fairness. Supervisory positions -- even at the first level -- have distinctive responsibilities and skill requirements. Therefore, it is essential that agencies have valid selection criteria and processes, comprehensive training programs, good communication and support networks, and sound accountability mechanisms for their first-level supervisors. In addition, this report recommends specific measures to improve supervisors management and performance. Charts and tables.
Author: National Research Council Publisher: National Academies Press ISBN: 0309044278 Category : Business & Economics Languages : en Pages : 221
Book Description
"Pay for performance" has become a buzzword for the 1990s, as U.S. organizations seek ways to boost employee productivity. The new emphasis on performance appraisal and merit pay calls for a thorough examination of their effectiveness. Pay for Performance is the best resource to date on the issues of whether these concepts work and how they can be applied most effectively in the workplace. This important book looks at performance appraisal and pay practices in the private sector and describes whetherâ€"and howâ€"private industry experience is relevant to federal pay reform. It focuses on the needs of the federal government, exploring how the federal pay system evolved; available evidence on federal employee attitudes toward their work, their pay, and their reputation with the public; and the complicating and pervasive factor of politics.
Author: Robert E. Klitgaard Publisher: Rand Corporation ISBN: 9780833036629 Category : Political Science Languages : en Pages : 512
Book Description
Improving how our government works is urgent business for America. In this book experts from the RAND corporation provide practical ways for government to reorganize and restructure, enhance leadership, and create flexible, performance-driven agencies.
Author: John J. DiIulio Publisher: Brookings Institution Press ISBN: 9780815723288 Category : Political Science Languages : en Pages : 104
Book Description
The Clinton administration's National Performance Review of the federal government (also called the Reinventing Government Initiative) is the eleventh effort this century to improve the executive branch and reform the federal service. Most previous efforts have faltered. How can present and future recommendations avoid the same fate? This book provides practical and timely guidance to those trying to improve government performance. The focus of successful attempts, the authors argue, should be sustained evolution, not bursts of invention aimed at sweeping transformation. Specific proposals address ways to change government over the long term, ways to streamline bureaucracy, attract more resourceful and innovative workers, and make agencies more responsive to their customers, the citizens.
Author: Wouter Van Dooren Publisher: Routledge ISBN: 1134197012 Category : Business & Economics Languages : en Pages : 317
Book Description
Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.
Author: Robert Lavigna
Author: Robert Lavigna
Author: Stewart Liff
Author: Stewart Liff
Author: 
Author: Stewart Liff
Author: Anne Marrelli
Author: National Research Council
Author: Robert E. Klitgaard
Author: John J. DiIulio
Author: Wouter Van Dooren