Impact of Norms and Values on non-verbal Communication in International Business PDF Download

Author: Jochen Volm
Publisher: GRIN Verlag
ISBN: 3638142574
Category : Business & Economics
Languages : en
Pages : 22

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Seminar paper from the year 2001 in the subject Business economics - Business Management, Corporate Governance, grade: 1,3 (A), Pforzheim University (Economics), course: Cross-cultural management, language: English, abstract: As a result of improved and extended infrastructure and communication world-wide, there has been a change of the markets, which turned more and more international during the recent years and decades. In order to be successful and competitive in future enterprises have to think global and use the given opportunities to do business by using the whole dimension of the extended markets. Nowadays there are international corporations, joint-ventures, mergers and business relations with enterprises and people from foreign countries. This fact implies increasing communication on an international level between people with different languages and cultures. But cross-cultural conversation is far more complex than having the ability to communicate verbally by speaking another language. While the verbal communication is just a minor part of the communication process there is additionally para-verbal and most important of all non-verbal communication to be considered as an important key for successful communication not only on a cross-cultural level. Therefore the following paper tries to give an overview about the importance of non-verbal communication in interpersonal relations with a closer look on some practical examples of cross-cultural difficulties in interpreting.

Author: Julia Mero
Publisher: GRIN Verlag
ISBN: 3668071187
Category : Language Arts & Disciplines
Languages : en
Pages : 30

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Seminar paper from the year 2015 in the subject Communications - Intercultural Communication, , course: Seminar, language: English, abstract: In this seminar paper I will analyze the diverse functions and forms of non-verbal communication (NVC). In addition, I will focus on business context. Business context in this paper means the realm of big companies with at least branches in two different cultures. Therefore, I have chosen five countries that Germany has a strong business interest in, and which have different socio-cultural frameworks: Saudi-Arabia, China, Japan, Russia, and Brazil. The proceeding in this paper is that after explanatory notes to functions and types of NVC, I will show a photo of one notable business representative of each of the five countries. Based on these photos, I will illustrate the characteristic features of NVC in the respective country. Differences to German NVC will be lined out with special hints to potential pitfalls, causing severe economic consequences. Finally, I will summarize the main issues of this paper, consider the results and come up with a conclusion. The sources used for this paper are not only scientifically proven literature. For the definition of NVC in general, long-established surveys of prominent academics are available, like I. Eibl-Eibesfeldt (Similarities and Differences between Cultures in Expressive Movements), and M. Argyle (Non-verbal Communication in Human Social Interaction). To be responsive to the business related task of this paper, I also draw on “how-to books”, internet posts and a quality journal.

Author: Nico Neumann
Publisher: GRIN Verlag
ISBN: 3346727424
Category : Business & Economics
Languages : de
Pages : 25

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Akademische Arbeit aus dem Fachbereich BWL - Sonstiges, , Sprache: Deutsch, Abstract: In this coursework dossier assignment, the pros and cons of the impact of the adoption of an English corporate language strategy by multinational companies is discussed. Afterwards, the non-verbal communication with reference to expert communication models and cultural value systems existing in a country or country cluster is explored. The maintenance, development, and conflicts of Muslim identity within modern-day Europe is also considered. The topic of the English language in companies has become increasingly important with globalization and is an integral part of international companies. The starting point for this development was the increasing internationalization of the markets more than twenty years ago. It is estimated that at least two billion people throughout the world now speak English. Because of this, more international companies are choosing English as their language of business. That is why many people believe that in today's corporate world, English is a must, and you have to speak it well. Whether English is an advantage or a disadvantage but that depends on each individual. The first argument put forward in favor of introducing English as the language of business is standardization. If everyone speaks the same language and meetings are held, people will be able to communicate effectively and efficiently. There will be no discussions or false expectations when it comes to the language used in meetings within the company, but also and especially in cross-company meetings. Consequently, you will not use interpreters for negotiations. At the time, this language mediation service was perceived as a nuisance by many parties involved and also caused high costs. This topic is becoming increasingly important today and is becoming more and more important in times of globalization.

Author: Martin Thomas
Publisher: GRIN Verlag
ISBN: 3656364737
Category : Business & Economics
Languages : de
Pages : 23

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Studienarbeit aus dem Jahr 2012 im Fachbereich BWL - Unternehmensführung, Management, Organisation, Note: 1,7, FOM Hochschule für Oekonomie & Management gemeinnützige GmbH, Berlin früher Fachhochschule (International Management), Veranstaltung: Project Management, Sprache: Deutsch, Abstract: In the era of globalization, regular contact between countries of different cultures has long been an everyday object. Was communicating with foreign business partners a sign of advanced corporate strategy for several decades, it has already become a habit especially for large corporations in the 21st century. But it is precisely this fact, why international business contacts often fail. Even in supposedly very factual contexts cultural differences bring unintended impact. They are often indicated at a second glance, is usually too late. It is therefore so much important to develop an awareness of forces of cultural differences in order to maintain long-lasting and close business contacts. Companies are nowerdays acting at various points on earth in intercultural teams, which would cause major problems without this awareness in everyday work, especially in cross-cultural projects with very different countries and cultures. The Austrian-American psychologist and philosopher Paul Watzlawick said once: "One cannot not communicate"1. It is in the nature of things to communicate, whether with the help of facial expressions, gestures, language, writing, images or sound, from face to face, or using paper or electronic transmission techniques. But in this everyday fact conceals an enormous complexity which reveals oneself only at a closer examination of this process. This work concentrates on the analysis of communication in an international aspect. Beginning with a theoretical excursus on the basics and the types of communication, Germany and Japan are examined to highlight differences and compare these with the focus on negotiations and meetings. There are many other kinds of communication beside them, but due to the limited capacity of the work can not been mentioned and will not been investigated further. Concluding, this work will present aspects that hinder cross-cultural teamwork through communication error, or can bring them to collapse, as well as aspects how to avoid this or at least improve international communication.

Author: Dr. Yongqiang LIU _永_
Publisher: 清華大學出版社
ISBN: 7302422591
Category : Business & Economics
Languages : en
Pages : 364

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Book Description
�Today’s global citizens operate business and management endeavors on a global scale. Globalization generates an increasing demand for effective communication in diverse cultural contexts and challenges the relevance of culture in operating businesses in the global village. Communication differences are apparent in many scenarios. Expatriates of international organizations operating abroad adopt their native cultural values to motivate employees of foreign cultures with an entirely different perspective. They use one culture’s motives to move people from other cultures. In global marketing communication, the communicators use values systems of their native culture to develop advertising for other cultures. They use categorizations of one culture to describe others. Such divergence in attitudes, perspectives and priorities of suppliers, and customers with different cultural backgrounds have led to many project failures in international organizations. An in-depth understanding of cultural backgrounds and the potential impact on communication of the people one is interacting with can increase the probability of business success among investors, managers, entrepreneurs and employees operating in diverse cultures. However, effective cross cultural business communication needs to recognize and adopt an interdisciplinary perspective in understanding the cultural forces (Leung, K. et al., 2005). Therefore, we need a multidisciplinary paradigm to carry on effective and successful business communication in our contemporary global village. 本_构建有效的跨文化商__通理_模型，__企_商__略、宏_社_文化、__文化在构建企__通_略中的作用与影_，研究_言与文化在信息__与解__程中的作用，以及_通中的有效_言策略和模糊_言策略。同_，本__合理_模型，提出了有效的跨文化___通_略、_告_通_略和_判_通_略，并提供了提高_通效率与效果的技能和方法。

Author: Leslie Hamilton
Publisher: Oxford University Press, USA
ISBN: 0199596824
Category : Business & Economics
Languages : en
Pages : 433

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Book Description
The International Business Environment, Second Edition, prepares students for the realities of global twenty-first-century business. Building on the success of the previous edition, it employs a wide range of examples from BRIC and CIVETS economies and offers chapters on CSR, the ecological environment, and corporate social responsibility. Authors Leslie Hamilton and Philip Webster discuss the process of globalization, the global economy, and the impact of that economy on international business organizations. Using a PESTLE framework, they analyze the economic, political, legal, financial, technological, socio-cultural, and ecological environments, clearly outlining the factors that affect the everyday business of organizations. Adopting a truly international approach, this full-color, visually engaging text features a wealth of examples and case studies. Each chapter begins and ends with a one-page case study, and fifty additional mini-cases address such compelling issues as civil unrest in North Africa, the Japanese earthquake and tsunami, Wikileaks, and Google in China. Organizations including BP, Dell, Domino's Pizza, Apple, and Procter & Gamble are featured throughout the book. A Companion Website offers numerous resources for students and instructors.

Author: Harald März
Publisher: neobooks
ISBN: 3742720813
Category : Fiction
Languages : de
Pages : 256

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We all decode non-verbal communication on a daily basis. Most of it goes unnoticed (even to ourselves) but we all do it. However, although we are relatively good in determining moods and intentions from another person's non-verbal behaviour, there is still a lot we are yet unable to see. Since I was a small child I have been fascinated by the idea to learn more about other people through their body language and other non-verbal cues. After I had started my studies in Austria, I also got more and more interested in international business, specifically the cultural aspects of it. This interest intensified after my various experiences with people from other cultures in Austria and abroad. I could not help but to notice that my conversations just not went as smoothly as I was used to when conversing with a fellow Austrian. Thus, it was a natural choice for me to try to bring both aspects together when the time for choosing my master thesis topic had arrived. The result is a fairly comprehensive coverage of non-verbal communication in the context of culture and business which is entirely based on research.

Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 0

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Author: Juliane Krueger
Publisher: GRIN Verlag
ISBN: 3638930157
Category : Language Arts & Disciplines
Languages : en
Pages : 49

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Seminar paper from the year 2005 in the subject Communications - Intercultural Communication, grade: 2, University of Lüneburg, course: Conflict Talk: Sociolinguistics Meets Pragmatics, 27 entries in the bibliography, language: English, abstract: 1. Introduction Nonverbal communication accompanies us mostly unconsciously every day. We do not think what kind of gestures or distance is appropriate in certain situations. However about 60 to 65 percent of all meaning created in human encounters derives from nonverbal cues (KNAPP:246). Studies of nonverbal communication can be traced back till times of the Roman Empire. The rhetorical treatises of Quintilian and Cicero already dealt with the meaning of hand gestures. However just in the seventeenth century with Bonifcio's and Bulwer's works gestures obtained a status "of a subject of its one right" (BULL:25). Yet elaborate study of nonverbal communication is only possible since sophisticated recording techniques have been developed which allow repeated viewing and analysis of human behaviour (for instance data gloves or video tapes). As a consequence studies of nonverbal communication developed rather lately. In the late fifties of the last century Edward HALL and Ray BIRDWHISTELL made first attempts to study nonverbal behaviour not only as a psychological function but as a means of communication. In general studies of nonverbal communication emerged as a reaction to the "overwhelming emphasis placed on verbal behaviour in the field of communication" (JONES/LEBARON:512). Subsequent a number of studies were conducted so that in the seventies nonverbal communication became an established topic (HELLER:2). In the nineties space and place received renewed interest.. This paper introduces the vast field of nonverbal communication. It is aimed at giving an overview of the different forms while focussing on proxemics, as "all behavior is located in and constructed of space"(LOW/ZÚÑIGA:1)

Author: Xiaoming Jiang
Publisher: BoD – Books on Demand
ISBN: 1839627050
Category : Language Arts & Disciplines
Languages : en
Pages : 148

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Book Description
The use of nonverbal cues in social activities is essential for human daily activities. Successful nonverbal communication relies on the acquisition of rules of using cues from body movement, eye contact, facial expression, tone of voice, and more. As such, this book adds to our understanding of nonverbal behavior by examining state-of-the-art research efforts in the field. The book addresses the classification and training of nonverbal communication with advanced technologies, gives an overview on factors underlying the learning and evaluating of nonverbal communications in educational settings and in digital worlds, and characterizes the latest advancement that uncovers the psychological nature underlying nonverbal communication in conversations. We hope the book will reach a large audience for a variety of purposes, including students and professors in academic institutions for teaching and research activities as well as researchers in industries for the development of communication-related products, benefiting both healthy individuals and special populations.