I'll Go and Come Back PDF Download

Author: Rajani LaRocca
Publisher: Candlewick Press
ISBN: 1536207179
Category : Juvenile Fiction
Languages : en
Pages : 40

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Book Description
Jyoti is overwhelmed when she visits her grandmother in India for the first time, but she and Sita Pati quickly form a bond. When Pati visits Jyoti in America, it is Jyoti's turn to help her grandmother feel welcome.

Author: Martin Ganda
Publisher: Little, Brown Books for Young Readers
ISBN: 0316241342
Category : Young Adult Nonfiction
Languages : en
Pages : 315

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Book Description
The New York Times bestselling true story of an all-American girl and a boy from Zimbabwe and the letter that changed both of their lives forever. It started as an assignment... Everyone in Caitlin's class wrote to an unknown student somewhere in a distant place. Martin was lucky to even receive a pen-pal letter. There were only ten letters, and fifty kids in his class. But he was the top student, so he got the first one. That letter was the beginning of a correspondence that spanned six years and changed two lives. In this compelling dual memoir, Caitlin and Martin recount how they became best friends—and better people—through their long-distance exchange. Their story will inspire you to look beyond your own life and wonder about the world at large and your place in it.

Author: Joan Abelove
Publisher: Turtleback Books
ISBN: 9780613284981
Category :
Languages : en
Pages : 0

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Book Description
Alicia, a young tribeswoman living in a Amazonian village in the Andes, tells about the two American women anthropologists who arrive to study the way of life of her people

Author: Shep Hyken
Publisher: Sound Wisdom
ISBN: 1640953027
Category : Business & Economics
Languages : en
Pages : 217

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Book Description
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job. Customer service is not a department. It’s not just for people on the front lines. It’s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It’s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I’ll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I’ll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”

Author: Alexandra Penfold
Publisher: Knopf Books for Young Readers
ISBN: 0525579664
Category : Juvenile Fiction
Languages : en
Pages : 24

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Book Description
Join the call for a better world with this New York Times bestselling picture book about a school where diversity and inclusion are celebrated. The perfect back-to-school read for every kid, family and classroom! In our classroom safe and sound. Fears are lost and hope is found. Discover a school where all young children have a place, have a space, and are loved and appreciated. Readers will follow a group of children through a day in their school, where everyone is welcomed with open arms. A school where students from all backgrounds learn from and celebrate each other's traditions. A school that shows the world as we will make it to be. “An important book that celebrates diversity and inclusion in a beautiful, age-appropriate way.” – Trudy Ludwig, author of The Invisible Boy

Author: Shane Parrish
Publisher: Penguin
ISBN: 0593719972
Category : Business & Economics
Languages : en
Pages : 209

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Book Description
Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

Author: JJ Heller
Publisher: WaterBrook
ISBN: 0593193253
Category : Juvenile Fiction
Languages : en
Pages : 41

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Book Description
This heartwarming picture book reassures children that a parent’s love never lets go—based on the poignant lyrics of JJ Heller’s beloved lullaby “Hand to Hold.” “May the living light inside you be the compass as you go / May you always know you have my hand to hold.” With delightful illustrations and an engaging rhyme scheme, this book offers the promise of security and love every child’s heart longs to know. From skipping stones and counting stars to climbing trees and telling stories, every moment is wrapped snugly in the certain warmth of a parent’s presence and God’s blessing. With poignancy and joy, this bedtime read captures the unconditional love parents want their children to know but so often fail to express amid the chaos of daily life.

Author: Michaela Angemeer
Publisher: Michaela Angemeer
ISBN: 9781775272717
Category : Poetry
Languages : en
Pages : 140

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Book Description
Dive into this collection of poetry and prose inspired by modern dating and broken relationships, perfect for fans of Rupi Kaur and Orion Carloto. You'll Come Back to Yourself explores themes of lost love, infidelity, depression, body image, and ultimately the power women have in learning to choose themselves. Separated into three sections: Holding On, Ouroboros, and Letting Go, this collection is a cyclical expedition of self discovery.

Author: Alice Feeney
Publisher: Flatiron Books
ISBN: 1250144833
Category : Fiction
Languages : en
Pages : 272

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Book Description
ALICE FEENEYS NEW YORK TIMES AND INTERNATIONAL BESTSELLER “Boldly plotted, tightly knotted—a provocative true-or-false thriller that deepens and darkens to its ink-black finale. Marvelous.” —AJ Finn, author of The Woman in the Window My name is Amber Reynolds. There are three things you should know about me: 1. I’m in a coma. 2. My husband doesn’t love me anymore. 3. Sometimes I lie. Amber wakes up in a hospital. She can’t move. She can’t speak. She can’t open her eyes. She can hear everyone around her, but they have no idea. Amber doesn’t remember what happened, but she has a suspicion her husband had something to do with it. Alternating between her paralyzed present, the week before her accident, and a series of childhood diaries from twenty years ago, this brilliant psychological thriller asks: Is something really a lie if you believe it's the truth?

Author: Rajani LaRocca
Publisher: Abrams
ISBN: 1647005000
Category : Juvenile Fiction
Languages : en
Pages : 40

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Book Description
A child, mother, and grandmother travel all the way to the end of the earth in this picture book that celebrates multigenerational love—perfect for fans of Drawn Together and Alma. “I want to see what’s at the end of the earth!” Sejal, Mommy, and Pati travel together to the southern tip of India. Along the way, they share meals, visit markets, and catch up with old friends. For Pati, the trip retraces spaces she knows well. For Mommy, it’s a return to the place she grew up. For Sejal, it’s a discovery of new sights and sounds. The family finds their way to Kanyakumari, where three oceans meet, and delight in making it to the end of the earth together. This own voices picture book celebrates the beauty of India and the enduring love of family.