I Hate My Boss!: How to Survive and Get Ahead When Your Boss is A Tyrant, Control Freak, Or Just Plain Nuts! PDF Download

Author: Bob Weinstein
Publisher: McGraw-Hill
ISBN:
Category : Business & Economics
Languages : en
Pages : 244

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Book Description
Whether you work for a tyrant, a control freak, or a bona fide psychotic, this book gives you permission to hate your boss and still manage to be productive. Upbeat and offbeat, this cure for the common-dictator explains why we hate bosses, why the ``perfect boss'' is a pipe dream, how suffering under a bad boss can improve your work, why it's advantageous to be a smart follower, and how to get along--even emphatize--with even the most power-crazed ruler.

Author: Martha Stout, Ph.D.
Publisher: Harmony
ISBN: 0767920201
Category : Psychology
Languages : en
Pages : 258

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Book Description
Who is the devil you know? Is it your lying, cheating ex-husband? Your sadistic high school gym teacher? Your boss who loves to humiliate people in meetings? The colleague who stole your idea and passed it off as her own? In the pages of The Sociopath Next Door, you will realize that your ex was not just misunderstood. He’s a sociopath. And your boss, teacher, and colleague? They may be sociopaths too. We are accustomed to think of sociopaths as violent criminals, but in The Sociopath Next Door, Harvard psychologist Martha Stout reveals that a shocking 4 percent of ordinary people—one in twenty-five—has an often undetected mental disorder, the chief symptom of which is that that person possesses no conscience. He or she has no ability whatsoever to feel shame, guilt, or remorse. One in twenty-five everyday Americans, therefore, is secretly a sociopath. They could be your colleague, your neighbor, even family. And they can do literally anything at all and feel absolutely no guilt. How do we recognize the remorseless? One of their chief characteristics is a kind of glow or charisma that makes sociopaths more charming or interesting than the other people around them. They’re more spontaneous, more intense, more complex, or even sexier than everyone else, making them tricky to identify and leaving us easily seduced. Fundamentally, sociopaths are different because they cannot love. Sociopaths learn early on to show sham emotion, but underneath they are indifferent to others’ suffering. They live to dominate and thrill to win. The fact is, we all almost certainly know at least one or more sociopaths already. Part of the urgency in reading The Sociopath Next Door is the moment when we suddenly recognize that someone we know—someone we worked for, or were involved with, or voted for—is a sociopath. But what do we do with that knowledge? To arm us against the sociopath, Dr. Stout teaches us to question authority, suspect flattery, and beware the pity play. Above all, she writes, when a sociopath is beckoning, do not join the game. It is the ruthless versus the rest of us, and The Sociopath Next Door will show you how to recognize and defeat the devil you know.

Author: Craig Chappelow
Publisher: Center for Creative Leadership
ISBN: 1604917644
Category : Business & Economics
Languages : en
Pages : 77

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Book Description
Chances are, you already know what it’s like to work for a toxic boss. You know they suck the air out of a room and the life out of their employees, and you don’t need a research report to tell you that working for one is a nightmare. If this sounds like your current reality, and you want help, this book is for you. The Toxic Boss Survival Guide can help you analyze your immediate situation, create a workable survival plan that fits your situation, and carry it out (including abandoning the situation, if that is what it takes to survive).

Author: Peter Fischer
Publisher: Kogan Page Publishers
ISBN: 0749455039
Category : Business & Economics
Languages : en
Pages : 193

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Book Description
For all managers making a leadership transition, it is critical to engage with the new role rapidly to permit a seamless changeover and to ensure that staff remain engaged and focused. This handy guide provides you with the structure and guidance you need to minimise disruption and maximise performance during the crucial first 100 days. Written by Peter Fischer, an industrial psychologist and psychotherapist, the book provides you with tried and tested models and self-assessment techniques which allow you to manage expectations, build key relationships and drive through change during your first three months in charge. The first part of the book deals with the common problems faced by new managers in the early days of a new post, shows the right questions to ask and also provides really helpful advice on issues such as how to deal with a disappointed contender. The second part of the book looks at the problems faced by new appointees in different scenarios, including: internal promotion; external hire; big predecessor and little successor, the young high-potential manager and the overseas assignment. If you are a new manager, no matter the circumstances of your appointment, this book identifies all the problems you are likely to face, shows you how to deal with them, and allows you to hit the ground running in your new role.

Author: Robert I. Sutton
Publisher: HarperCollins
ISBN: 1328695921
Category : Business & Economics
Languages : en
Pages : 229

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Book Description
“This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk. “Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before “At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion

Author: Robert I. Sutton
Publisher: Business Plus
ISBN: 0446558478
Category : Business & Economics
Languages : en
Pages : 237

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Book Description
Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

Author: Jeff Toister
Publisher:
ISBN: 9780692154144
Category :
Languages : en
Pages : 168

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Book Description
Reinforce your customer service skills! The best customer service professionals know it takes consistent focus to serve customers at the highest level. Whether you want to deliver world-class customer service or just get back to the basics, Customer Service Tip of the Week is your resource for proven tips, ideas, and techniques. Thousands of customer service professionals from all around the world read the weekly Customer Service Tip of the Week email. Now you can get more than 52 of the most popular tips all in one book. Use these tips to build rapport, exceed customer expectations, and solve tough problems. Select tips by category, by specific challenge, or just go in order. Each tip includes a short explanation plus practical suggestions. Focus on one tip per week to sharpen your skills over time. Customer service leaders will find additional resources for sharing the tips with your team!

Author: David Leads
Publisher: Createspace Independent Publishing Platform
ISBN: 9781503294103
Category : Bullying in the workplace
Languages : en
Pages : 0

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Book Description
A bully for a boss makes life absolutely terrible Do you work for a boss that bullies you around? Do you feel fed up, exhausted, helpless, or powerless at work? You can gain back your power, your dignity, and your work life. And this book shows you how. Working for a bully boss is miserable. A bully boss mistreats you, abuses you, and most stressful of all - threatens your livelihood. The situation is unbearable because you need a job and your boss has direct power over your paycheck. It's easy to feel helpless. Also, the effects of a bully boss spill into other areas of your life. Since you're so stressed at work, you carry it with you everywhere you go and the stress will make your relationships and your health much worse. What do you do when you have a bully boss? Workplace Bullying takes you though the steps you need to take in order to feel empowered and get your life back on track. This book will teach you those steps. This books starts out with the signs you need to understand to determine if you are in fact being bullied by your boss - which is a very serious issue. Then this book discusses why being bullied is such a serious issue, and why you may have inadvertently put yourself in a situation to be bullied at work so you can understand what's going on. Next, the book discusses what you should do next. Starting with handling your internal emotions, this book guides you on how to document the abuse, when to stand up to the bully, how to gather support from family, friends, and coworkers, and how to expose the bully to your employer. This book also teaches you how to plan your exit from your employer and discusses the pros and cons to suing your employer. Last, this book helps you recover from the bullying. This is a process, which takes time, but it's a very important step in dealing with workplace bullying. You need to recover and regain your self-confidence so you can continue being productive and happy with your work life in your current job or with your next job. Recovering from a bully boss is a process. One that takes time, but one that can and must be done. Use this book as your guide in order to help you effectively recover from your despicable bully boss.

Author: Rick Conlow
Publisher: Red Wheel/Weiser
ISBN: 1601635281
Category : Business & Economics
Languages : en
Pages : 215

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Book Description
Discover and implement “the most important, proven leadership principles and ideas” in just thirty-one days with this step-by-step manual (Ken Hicks, CEO/Chairman, Footlocker, Inc.). It is the rare excellent boss who can achieve great results by earning their staff’s loyalty and inspiring exemplary performance. Now you can learn the secrets of these Superstar leaders—and become one of them. Superstar Leadership examines the key habits of the best and worst bosses, identifying nine key performance drivers that are proven to increase and sustain results. Do you want to earn more money for your company? Electrify your department? Increase customer loyalty, sales, and productivity while simultaneously decreasing turnover, improving innovation, and having fun? With evaluations and activities designed to help you hones your leadership skills, you can achieve all of this. Superstar Leadership will teach you: Why fifty percent of managers fail, and how to avoid being one of them Seven keys to employee motivation The high-performance formula that will catapult your career success The nine strategies of a Superstar leader How to create a high-performing team and exceed your goals And much more!

Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306

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Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together