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Author: Jacco Van Der Kooij Publisher: ISBN: 9781798143292 Category : Languages : en Pages : 160
Book Description
Generating revenue in a recurring revenue business is a unique problem to solve. The recurring revenue model poses the same questions for the CEO as well as for those in Sales, Marketing, and Customer Success: How do I grow the business? How do I get my team to perform? Should I hire more people? Why are my customers churning? Should I run more campaigns?This book will give you the answers to these questions and many more. It is written for anyone who works with customers, and is based on a scientific understanding of how revenue generation works in a recurring revenue business. With the knowledge in this book, you will be able to have a strategic conversation in the boardroom, discuss a new lead generating initiative with your marketing team, or coach a customer success manager on how to upsell a customer.
Author: Jacco Van Der Kooij Publisher: ISBN: 9781798143292 Category : Languages : en Pages : 160
Book Description
Generating revenue in a recurring revenue business is a unique problem to solve. The recurring revenue model poses the same questions for the CEO as well as for those in Sales, Marketing, and Customer Success: How do I grow the business? How do I get my team to perform? Should I hire more people? Why are my customers churning? Should I run more campaigns?This book will give you the answers to these questions and many more. It is written for anyone who works with customers, and is based on a scientific understanding of how revenue generation works in a recurring revenue business. With the knowledge in this book, you will be able to have a strategic conversation in the boardroom, discuss a new lead generating initiative with your marketing team, or coach a customer success manager on how to upsell a customer.
Author: Dharmesh Shah Publisher: Hyperink Inc ISBN: 1614645965 Category : Business & Economics Languages : en Pages : 354
Book Description
Note from the Author Hi, my name is Dharmesh, and I’m a startup addict. And, chances are, if you’re reading this, you have at least a mild obsession as well. This book is based on content from the OnStartups.com blog. The story behind how the blog got started is sort of interesting—but before I tell you that story, it’ll help to understand my earlier story. As a professional programmer, I used to work in a reasonably fun job doing what I liked to do (write code). Eventually, I got a little frustrated with it all, so at the ripe old age of 24, I started my first software company. It did pretty well. It was on the Inc. 500 list of fastest growing companies three times. It reached millions of dollars of sales and was ultimately acquired. I ran that first company for over 10 years working the typical startup hours. When I sold that company, I went back to school to get a master’s degree at MIT. I’ve always enjoyed academics, and I figured this would be a nice “soft landing” and give me some time to figure out what I wanted to do with my life. As part of my degree requirements, I had to write a graduate thesis. I titled my thesis “On Startups: Patterns and Practices of Contemporary Software Entrepreneurs.” And, as part of that thesis work, I wanted to get some feedback from some entrepreneurs. So, I figured I’d start a blog. I took the first two words of the thesis title, “On Startups,” discovered that the domain name OnStartups.com was available, and was then off to the races. The blog was launched on November 5, 2005. Since then, the blog and associated community have grown quite large. Across Facebook, LinkedIn, and email subscribers, there are over 300,000 people in the OnStartups.com audience. This book is a collection of some of the best articles from over 7 years of OnStartups.com. The articles have been topically organized and edited. I hope you enjoy them.
Author: Jacco Van Der Kooij Publisher: ISBN: 9781986269797 Category : Languages : en Pages : 140
Book Description
An updated version of the must-have book for SaaS sales teams, which The SaaS Sales Method defines to include Marketing, Sales, and Customer Success. Because of their very nature, SaaS companies live and die on revenue growth. And once the service is ready there is a very small window in which to scale. Missing that window is the difference between massive success and mediocrity. With such high stakes, it is crucial to get a sales team and process in place that will scale. Yet most early stage companies build their sales teams by the seat of their pants. This book distills the authors' years of building high performance SaaS teams into a set of highly detailed instructions that will allow sales leaders to design, implement and execute all around sales plans.Blueprints for a SaaS Sales Organization provides detailed guidance for SaaS sales leaders on how to build an sales organization that works together across the entire customer relationship. It builds on the concepts in The SaaS Sales Method and provides detailed information on how to structure teams so that they apply fundamental sales skills during Moments That Matter.
Author: Nick Mehta Publisher: John Wiley & Sons ISBN: 1119167965 Category : Business & Economics Languages : en Pages : 256
Book Description
Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses. Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company. From the initial planning stages through execution, you'll have expert guidance to help you: Understand the context that led to the start of the Customer Success movement Build a Customer Success strategy proven by the most competitive companies in the world Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.
Author: Fernando Pizarro Publisher: ISBN: Category : Languages : en Pages : 112
Book Description
In a modern recurring revenue business it is impossible to scale without treating sales as a science. In this first book of the Sales Blueprints series, Jacco Van Der Kooij and Fernando Pizarro break down the science of sales into its basic elements. Unlike any book before it, The SaaS Sales Method exposes the math the underpins each stage in revenue production, from marketing, to sales, to customer success, and infers how revenue leaders should structure their processes, organizations, and training in each.By linking all three functions, The SaaS Sales Method provides a framework for the modern revenue leader to understand and improve their entire system, shifting from what the authors call a superstar culture to a science culture in the process.While subsequent books in the series go into depth on the specifics of each revenue function and the skills needed to succeed in each, The SaaS Sales Method is the glue that holds the entire approach together.
Author: Matt Mochary Publisher: ISBN: 9780578599281 Category : Business & Economics Languages : en Pages : 202
Book Description
Matt Mochary coaches the CEOs of many of the fastest-scaling technology companies in Silicon Valley. With The Great CEO Within, he shares his highly effective leadership and business-operating tools with any CEO or manager in the world. Learn how to efficiently scale your business from startup to corporation by implementing a system of accountability, effective problem-solving, and transparent feedback. Becoming a great CEO requires training. For a founding CEO, there is precious little time to complete that training, especially at the helm of a rapidly growing company. Now you have the guidance you need in one book.
Author: Bill Chambers Publisher: "O'Reilly Media, Inc." ISBN: 1491912294 Category : Computers Languages : en Pages : 594
Book Description
Learn how to use, deploy, and maintain Apache Spark with this comprehensive guide, written by the creators of the open-source cluster-computing framework. With an emphasis on improvements and new features in Spark 2.0, authors Bill Chambers and Matei Zaharia break down Spark topics into distinct sections, each with unique goals. Youâ??ll explore the basic operations and common functions of Sparkâ??s structured APIs, as well as Structured Streaming, a new high-level API for building end-to-end streaming applications. Developers and system administrators will learn the fundamentals of monitoring, tuning, and debugging Spark, and explore machine learning techniques and scenarios for employing MLlib, Sparkâ??s scalable machine-learning library. Get a gentle overview of big data and Spark Learn about DataFrames, SQL, and Datasetsâ??Sparkâ??s core APIsâ??through worked examples Dive into Sparkâ??s low-level APIs, RDDs, and execution of SQL and DataFrames Understand how Spark runs on a cluster Debug, monitor, and tune Spark clusters and applications Learn the power of Structured Streaming, Sparkâ??s stream-processing engine Learn how you can apply MLlib to a variety of problems, including classification or recommendation
Author: Andy Sparks Publisher: Holloway, Inc. ISBN: 195212056X Category : Business & Economics Languages : en Pages : 242
Book Description
With input from over 60 entrepreneurs, investors, and legal experts, this in-depth resource is your companion as an entrepreneur. Filled with practical pitching advice, term sheet details, real-world scenarios, and pitfalls to avoid.
Author: Douglas Altman Publisher: John Wiley & Sons ISBN: 1118702506 Category : Medical Languages : en Pages : 322
Book Description
This highly popular introduction to confidence intervals has been thoroughly updated and expanded. It includes methods for using confidence intervals, with illustrative worked examples and extensive guidelines and checklists to help the novice.
Author: Jacco Van Der Kooij
Author: Jacco Van Der Kooij
Author: Dharmesh Shah
Author: Jacco Van Der Kooij
Author: Nick Mehta
Author: Fernando Pizarro
Author: Titus Lucretius Carus
Author: Matt Mochary
Author: Bill Chambers
Author: Andy Sparks
Author: Douglas Altman