The Authority Guide to Conflict Resolution PDF Download

Author: Jane Gunn
Publisher: SRA Books
ISBN: 1912300060
Category : Business & Economics
Languages : en
Pages : 60

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Book Description
Capture and harness the positive energy that different personalities and approaches bring to conquer the problems that can harm teamwork, productivity and engagement in your business. In this practical Authority Guide, mediation expert Jane Gunn will teach you all the essential skills you need to constructively manage change, challenges and crisis. Develop a deeper understanding of conflict and how to transform it, as you unlock the secret to true collaboration and promote a culture of respect, cooperation and success.

Author: David Richbell
Publisher: Bloomsbury Publishing
ISBN: 1780436831
Category : Law
Languages : en
Pages : 611

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Book Description
“Incontrovertibly the most important book on mediation published in English in recent years (possibly EVER?)” Hew Dundas, Former President of the Chartered Institute of Arbitrators “Great attention to detail, bringing together a life time experience! I will certainly be recommending it to people in Ireland who come on my training courses.” Geoffrey Corry, Mediator and Trainer “Put simply, it is a masterpiece.” John Sturrock, Core Solutions Group David Richbell is ranked fifth, internationally, in the top ten “Most Highly Regarded Commercial Mediators" by Who's Who Legal 2014 How to Master Commercial Mediation guides commercial mediators through every stage of their development, from novice to the aspirational standards of the master mediator. Moulding, maturing and mastering Split into three sections, this new title covers the essential skills and processes of effective commercial mediation for three levels of competence: Moulding for novices; Maturing for practising mediators and; Mastering for those who are at the top and wish to maintain their excellence. Section one covers basic skills and process. It includes a case study that covers each phase of a typical mediation, and also covers typical challenges that may be encountered. Section two builds on these basic skills and covers psychology in mediation, specialist sectors, ethics and intercultural mediation. Section three looks at the personal and external development needed for mediators to become experts in their field. It includes contributions from mediators in every European jurisdiction describing the state of mediation in a particular jurisdiction and its place within that respective legal system as well as discussing further intercultural skills. It also looks at skills beyond mediation that can be used to help in dispute resolution. Written by an experienced commercial mediator with specialist contributions from other renowned mediators How to Master Commercial Mediation is filled with expert, practical advice and tips. It also includes bullet point summaries, checklists, scripts of actual commercial mediations together with questions and answers.

Author: Lynda Shaw
Publisher: SRA Books
ISBN: 1912300052
Category : Business & Economics
Languages : en
Pages : 126

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Book Description
Take greater control of your brain to become more efficient, effective and successful. The brain often overcomplicates matters, leading you to feel overwhelmed and lacking in confidence. Yet you can take control. Your Brain is Boss is brimming with ideas and tools that can help simplify your working and personal life so that you can reach your goals. By reading this book you will be able to: understand the psychology and science behind how business relationships work; know how to improve your own behaviour and that of your team for greater effect; control your emotions rather than have them controlling you; solve problems creatively and communicate your ideas effectively; be more influential and consequently more valuable in your workplace; become a wealthier, healthier, happier person who is capable of achieving and maintaining a leadership position.

Author: Graham Jones
Publisher: Routledge
ISBN: 1000603695
Category : Education
Languages : en
Pages : 171

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Book Description
Helping you get to grips with online learning, this book contains a wealth of practical tips and strategies that will make studying online easier. Covering the advantages of online learning as well as the problems you might face, this book provides tried and tested advice to help you overcome those difficulties so that you can work to the best of your abilities. Identifying techniques designed specifically for studying online, this key guide explores topics and methods such as: the differences between traditional and online study, preparing for online study as well as planning and organising; making sole working a collaborative and shared experience; reading online, online notetaking, using study forums, using video, collaboration, and coping with online exams; understanding the possible effects on mental and physical health and how to cope with the distractions the virtual world can bring while taking care of your mental and physical health. With step-by-step instructions for each of the techniques, as well as guidance on using online study software to the best effect, this must-have student companion provides tips and tricks to make university distance studying both effective and enjoyable. Visit the accompanying website here: https://studyingonline.tips

Author: Joolz Lewis
Publisher: SRA Books
ISBN: 1909116343
Category : Business & Economics
Languages : en
Pages : 104

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Book Description
Enlightened Business offers a clear roadmap of strategies and tools that address day-to-day challenges in the workplace today. With varied examples and exercises it shows how timeless spiritual principles are key differentiators in creating high-perform.

Author: Graham Jones
Publisher: John Murray Business
ISBN: 1473605377
Category : Business & Economics
Languages : en
Pages : 294

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Book Description
The fast-track MBA in sales Imagine having instant access to the world's smartest thinking on sales - and being shown exactly what to do to guarantee that you get your own selling right, every time. Sales Genius makes it easy to apply what researchers know about brilliant selling to the real world. 40 chapters based on hundreds of cutting-edge business and psychology research projects reveal what works and what doesn't work in sales. Each of the 40 chapters is a mini-masterclass in selling, explaining the research and showing you how to apply it for yourself. In Sales, conventional wisdom often says one thing while research says another. Sales Genius cuts through the noise to bring you proven research and techniques for applying it that will simply make you a better salesperson. Quick to read and intensely practical, this book will bring a little sales genius into your day. 'Fascinating insights that explode some of the myths around sales, sales management and sales strategy' Phil Jesson, Academy for Chief Executives 'What a great read... An insightful look at the world of sales' Anthony Stears, The Telephone Assassin 'As a sales specialist I'm impressed by the amount of detailed research which supports the information in each chapter' Andrew Docker, Andrew Docker Associates

Author: Jane Gunn
Publisher: Corporate Peacemakers
ISBN: 9781906316471
Category : Business & Economics
Languages : en
Pages : 182

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Book Description
"Fascinating! Jane Gunn delves deeply into the mysteries of the boardroom - and the bedroom, in this must-read book!" Marshall Goldsmith - million selling author of "What Got You Here Won't Get You There" "Succession: Are You Ready" and "Mojo" A life changing guide to happiness at work and at home Almost every instance of conflict or dispute at work is the catalyst for, or is mirrored by, conflict at home. In the same way, relationships at home have a dramatic impact on our ability to create a productive and harmonious work life. This book seeks to highlight that the same skills and tools can be used to manage conflicts and disputes between individuals, groups of people, organisations and even between nations. This book will help you to: Understand how and why problems arise Learn skills and techniques to resolve them Enjoy the process

Author: Marshall Goldsmith
Publisher: Harvard Business Press
ISBN: 1422166473
Category : Business & Economics
Languages : en
Pages : 129

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Book Description
A leader's greatest challenge can be knowing when it's time to step aside. A great deal has been written for corporate boards on the issue of succession planning. But most executives have few resources to help guide them through the process. How do you start preparing yourself--and your successor--for your inevitable leadership transition? In this concise book, leading executive coach and bestselling author Marshall Goldsmith offers candid advice on succession from the outgoing executive's perspective. From choosing and grooming a successor while sidestepping political minefields, to finally handing over responsibility, Goldsmith walks you through each step in the succession process. Done right, your successor can enter to applause while you gracefully bow out and start the next chapter of your life.

Author: Robert Ludlum
Publisher: Bantam
ISBN: 0345539222
Category : Fiction
Languages : en
Pages : 722

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Book Description
Michael Havelock’s world died on a moonlit beach on the Costa Brava as he watched his partner and lover, double agent Jenna Karas, efficiently gunned down by his own agency. There’s nothing left for him but to quit the game, get out. Then, in one frantic moment on a crowded railroad platform in Rome, Havelock sees Jenna. Racing around the globe in search of his beautiful betrayer, Havelock is now marked for death by both U.S. and Russian assassins, trapped in a massive mosaic of treachery created by a top-level mole with the world in his fist: Parsifal. Praise for Robert Ludlum and The Parsifal Mosaic “[Robert] Ludlum’s narrative imagination is a force of nature.”—The New York Times “As fast-paced and absorbing as any he’s written.”—Newsday “The suspense never lets up.”—The Atlanta Journal-Constitution “A crackling good yarn.”—Los Angeles Times Book Review

Author: Eduardo Galeano
Publisher: NYU Press
ISBN: 0853459916
Category : History
Languages : en
Pages : 333

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Book Description
Since its U.S. debut a quarter-century ago, this brilliant text has set a new standard for historical scholarship of Latin America. It is also an outstanding political economy, a social and cultural narrative of the highest quality, and perhaps the finest description of primitive capital accumulation since Marx. Rather than chronology, geography, or political successions, Eduardo Galeano has organized the various facets of Latin American history according to the patterns of five centuries of exploitation. Thus he is concerned with gold and silver, cacao and cotton, rubber and coffee, fruit, hides and wool, petroleum, iron, nickel, manganese, copper, aluminum ore, nitrates, and tin. These are the veins which he traces through the body of the entire continent, up to the Rio Grande and throughout the Caribbean, and all the way to their open ends where they empty into the coffers of wealth in the United States and Europe. Weaving fact and imagery into a rich tapestry, Galeano fuses scientific analysis with the passions of a plundered and suffering people. An immense gathering of materials is framed with a vigorous style that never falters in its command of themes. All readers interested in great historical, economic, political, and social writing will find a singular analytical achievement, and an overwhelming narrative that makes history speak, unforgettably. This classic is now further honored by Isabel Allende's inspiring introduction. Universally recognized as one of the most important writers of our time, Allende once again contributes her talents to literature, to political principles, and to enlightenment.