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A Spirit Capable

A Spirit Capable PDF Author: John Hogan
Publisher: Chicago Review Press
ISBN: 9780916371043
Category : Electric utilities
Languages : en
Pages : 450

Book Description

A Spirit Capable

A Spirit Capable PDF Author: John Hogan
Publisher: Chicago Review Press
ISBN: 9780916371043
Category : Electric utilities
Languages : en
Pages : 450

Book Description

Hrobowski V. Commonwealth Edison Co

Hrobowski V. Commonwealth Edison Co PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 98

Book Description

Thatcher V. Commonwealth Edison Company

Thatcher V. Commonwealth Edison Company PDF Author:
Publisher:
ISBN:
Category : Legal briefs
Languages : en
Pages : 110

Book Description

Commonwealth Edison Company Workforce Adequacy Analysis Report

Commonwealth Edison Company Workforce Adequacy Analysis Report PDF Author:
Publisher:
ISBN:
Category : Electric industry workers
Languages : en
Pages : 144

Book Description

The World's Work

The World's Work PDF Author:
Publisher:
ISBN:
Category : American literature
Languages : en
Pages : 892

Book Description

Bulletin

Bulletin PDF Author:
Publisher:
ISBN:
Category : Lighting: Per. and soc. publ
Languages : en
Pages : 882

Book Description

Proceedings

Proceedings PDF Author: National Electric Light Association
Publisher:
ISBN:
Category : Electric lighting
Languages : en
Pages : 772

Book Description

Courteous Capitalism

Courteous Capitalism PDF Author: Daniel Robert
Publisher: JHU Press
ISBN: 1421447355
Category : History
Languages : en
Pages : 333

Book Description
A provocative history of how corporate titans in the 1920s used a massive public relations campaign to transform public opinion on big business. In the early twentieth century, as Americans erupted in righteous indignation over the flagrant abuses of big business, utility executives faced an existential crisis. With calls for strict regulation or outright government ownership of utilities, how could streetcar, electricity, and telephone executives thwart municipal ownership, rein in regulation, and secure huge profits? In Courteous Capitalism, Daniel Robert reveals how utility executives answered this question by launching the largest nongovernmental public relations campaign the nation had ever seen. In part, this campaign encouraged managers to compel their clerks to exude "courtesy," "sunshine," and "patience" toward customers. Rather than bribe the few, executives would convert the many using a combination of emotional labor and improved customer service. At the same time, executives organized the widespread manipulation of the press, schools, radio, and movies. At once a labor history of clerks and a social history of consumers, Courteous Capitalism offers an intriguing new argument for why a major reform goal of Progressives faded and why Americans changed their minds regarding corporate monopolies.

Proceedings of National Electric Light Association

Proceedings of National Electric Light Association PDF Author: National Electric Light Association. Convention
Publisher:
ISBN:
Category : Electric lighting
Languages : en
Pages : 1844

Book Description

Bulletin - National Electric Light Association

Bulletin - National Electric Light Association PDF Author: National Electric Light Association
Publisher:
ISBN:
Category : Electric lighting
Languages : en
Pages : 986

Book Description

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