Housekeeping Management for Hotels and Residential Establishments PDF Download

Author: Rosemary Hurst
Publisher: Trafalgar Square Publishing
ISBN: 9780434907922
Category : Hotel housekeeping
Languages : en
Pages : 165

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Author: Rosemary Hurst
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 186

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Author: Delphina Fonseca
Publisher:
ISBN: 9781681175546
Category :
Languages : en
Pages : 280

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Book Description
Every house, whether private, like yours, or commercial like offices, shops, hotels, hospitals, clubs, etc., needs to be kept clean and tidy, so that it looks inviting to all. This is where housekeeping comes in. Cleaning and maintenance services can be spotted very easily anywhere. Today's professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. Professional Housekeeper is an extra pair of hands - whether it's cleaning, laundry, ironing or any other household chores. A housekeeper is a person employed to manage a household, and the domestic staff. The housekeeper is second in command in the house and except in large establishments, where there is a house steward, the housekeeper must consider his/herself as the immediate representative of her mistress. Housekeeping managers see to it that hotel guests have adequate supplies both within their hotel rooms and in the public areas that they visit, such as the spa and washrooms. Different categories of hotel rooms entitle guest to different supplies. For example in a standard room, guests might receive only bathroom supplies, while in executive rooms, hotel services could include mini-bars, laundry and pressing services. It is the responsibility of the housekeeping manager to ensure that a hotel guest receives all the housekeeping services he purchased. Housekeeping managers receive and act on complaints from hotel guests relating to the state of their rooms or public areas. A hotel housekeeping manager is in a unique position to make recommendations about improvements to the hotel services due to his close interaction with the guests.Professional Management of Housekeeping Operations is an invaluable tool for this ever-changing profession. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a guide for today's lodging industry. This book addresses the changing, growing role of the housekeeping department to include maintenance of grounds, room service management, and foodservice facilities.

Author: Anita Banerjee
Publisher: APH Publishing
ISBN: 9788131301845
Category : Hotel housekeeping
Languages : en
Pages : 342

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Author: Matt A. Casado
Publisher: Wiley Global Education
ISBN: 1118214323
Category : Business & Economics
Languages : en
Pages : 282

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Book Description
The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book also incorporates new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.

Author: Crete M. Dahl
Publisher:
ISBN:
Category : Chores
Languages : en
Pages : 264

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Book Description

Author: Jayanti Jayanti
Publisher: Goodfellow Publishers Ltd
ISBN: 1915097525
Category : Business & Economics
Languages : en
Pages : 237

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Book Description
A comprehensive hands-on guide to this vital role in the operation of a hotel. With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques.

Author: Rosemary Hurst
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Author: Prakash Talwar
Publisher: Gyan Publishing House
ISBN: 9788182053380
Category : Hotel housekeeping
Languages : en
Pages : 266

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Book Description
Housekeeping is the maintenance of a clean environment, usually in a house, but it also applies to industrial, commercial, and institutional settings. Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenance, budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation. The book offers future industry professionals the tools they need to be competitive in this new era the skills to manage resources administer assets, and manage all of the technical operations of a busy housekeeping department. It demonstrates clearly how theoretical concepts apply to real-life situations.

Author: Margaret M. Kappa
Publisher: Educational Institute of American Hotel & Motel Association
ISBN: 9780866121569
Category : Hotel housekeeping
Languages : en
Pages : 532

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