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Author: Michael J. McMains Publisher: Routledge ISBN: 1317522990 Category : Social Science Languages : en Pages : 851
Book Description
Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
Author: Michael J. McMains Publisher: Routledge ISBN: 1317522990 Category : Social Science Languages : en Pages : 851
Book Description
Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
Author: George Kohlrieser Publisher: John Wiley & Sons ISBN: 1118047117 Category : Business & Economics Languages : en Pages : 301
Book Description
George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.
Author: Thomas Strentz Publisher: ISBN: 9780398088699 Category : Crisis management Languages : en Pages : 0
Book Description
The focus of this book is on dealing with hostage and crisis negotiations and how this can be successfully accomplished in order to save lives. Typically, those encountered by correctional and law enforcement crisis negotiators fall into one of three broad categories: The Bad, the Mad, and the Sad – or, those with antisocial personality disorder; those who are severely mentally ill, insane or psychotic; or those who are contemplating suicide, respectively. This book outlines tactics and procedures for dealing with these three groups of individuals. Many excerpts will be found of siege dialogue and behind-the-scenes efforts of those in the command post and other locations whose efforts and energies play an integral role in this life-saving process. Some topics discussed include how using sleep deprivation should be avoided by hostage and crisis negotiators and how it can be used to advantage against the culprits; and how active listening skills (ALS) can be utilized and the mechanics of the process. These ALS guidelines show how being not only a good interviewer but also a good listener can be used to find a remedy to the situation. Team roles and responsibilities are also discussed in some detail. Using “hooks,” or topics/persons that can be used to extract the subject from the crisis, and “hot buttons,” or topics/persons that should be avoided from discussion, is also examined. Several “Lessons Learned” sections are also included after the dialogues, outlining what was learned and achieved in the process and which pitfalls should be avoided. Crisis negotiations has also been included in the book because a growing number of subjects with whom crisis negotiators deal are not holding hostages. While it is not the purpose of this text to review all tactics and techniques of the negotiations process, many examples are provided of what does work and, on occasion, what does not. It will prove to be a very useful tool to corrections and police negotiators and crisis interveners who seek peaceful ends to these very volatile and dangerous situations.
Author: Michael J. McMains Publisher: Routledge ISBN: 1317523008 Category : Social Science Languages : en Pages : 589
Book Description
Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
Author: Arthur A. Slatkin Publisher: Charles C Thomas Publisher ISBN: 039807920X Category : Business & Economics Languages : en Pages : 231
Book Description
This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiator response; (2) the material is geared more specifically to law enforcement and emergency service officers; (3) several means of skills practice are offered to help the trainee become more comfortable and more proficient; (4) explanations, examples, and applications that make the material sensible, practical, and comprehensive; and finally (5) advanced techniques, drawn from many fields, allow both novices and experienced negotiators to find challenge and skills enhancement. As author Slatkin advises: 'Do each exercise thoroughly. Work closely with others in and outside of formal training settings and value the feedback you get so that you can hone your skills. Get to the other side of your unfamiliarity, awkwardness, and insecurity through practice. Make effective communication and active listening not just what you do when you negotiate but something you do in all aspects of your work and home life.' Written exercises and a role-play (with training scenarios) are included to help negotiators acquire and practice the basic communication techniques that appear in the book. This text will be of interest to all police and corrections agencies, fire and rescue emergency personnel, medical service personnel, and chaplains.
Author: James L Greenstone Publisher: Routledge ISBN: 1136614664 Category : Law Languages : en Pages : 251
Book Description
Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them reduces the negotiation procedures for hostage, barricaded, and suicide incidents to their basic elements, providing quick and easy access to the information you need-from the initial call-out to the final debriefing. Based on field-tested principles proven to work, the book also includes newly developed and highly specialized techniques for more experienced negotiators. Author James L. Greenstone provides a user-friendly, step-by-step guide to the intervention and negotiation process that will help you get the job done—right. Designed for day-to-day, on-the-scene use, The Elements of Police Hostage and Crisis Negotiations is a practical handbook for experienced professionals and novices that can also be used as a supplementary textbook for criminal justice, crisis intervention, and psychology coursework. Each chapter contains useful checklists, procedural notes, tables, strategy worksheets, and forms, and the book includes special indices for quick reference in addition to a traditional index. Dr. Greenstone, a police mental health consultant and psychologist who served as Director of the Psychological Services Unit of the Fort Worth Police Department in Texas, uses a simple and direct format that emphasizes procedures, action and results, leaving theoretical discussions for another time and place. The book examines the negotiation process from start to finish, including preincident preparations, first response responsibilities, responding to the call-out, arriving at the scene, preparing to negotiate, making contact, preparing for the surrender, post-incident tasks, preparing equipment, and more. Topics covered in The Elements of Police Hostage and Crisis Negotiations include: legal considerations telephone surveillance guidelines the Stockholm Syndrome working with S.W.A.T. and Tactical Emergency Medical Support dealing with the media recognizing “red flags” the issues of suicide debriefing the hostage team the 150 laws of hostage and crisis negotiation and the 10 most serious errors a negotiator can make The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them is a practical guide that’s equally effective in the field, in training, and in the office.
Author: George F. Maher Publisher: Charles C. Thomas Publisher ISBN: Category : Political Science Languages : en Pages : 108
Book Description
A comprehensive overview of hostage, barricade, & suicide situations is presented. Tactical plans, methods of training, and equipment are discussed, along with the theory and practical application of negotiation techniques. Chapter one introduces hostage situations and covers policies regarding such situations, police responses, the use of psychological assistance, the theory of negotiation, and the role of the negotiator. The planning and formation of a police hostage negotiating team are discussed in the second chapter. Topics such as departmental policy and the negotiating team, the choosing of candidates, and training are detailed. Suggestions for role playing, negotiating at the scene, and methods for critiquing an actual incident are outlined. Chapter three discusses tactical approaches to hostage situations, including methods for familiarizing officers with policy, duties of the first officer, responsibilities of the superior officer, police activity, command post functions, dealing with the media, preparations for moving hostages, and preparations for an extended session. Subsequent chapters treat team equipment, including electronic equipment and vehicles; the psychology of dealing with the subject, which covers street psychology, drug use by the subject, transference, and credibility; and team training.
Author: Leroy Thompson Publisher: Frontline Books ISBN: 1853676616 Category : History Languages : en Pages : 191
Book Description
The Hostage Rescue Manual is a comprehensive, illustrated source on the dynamic operations which have saved hundreds of lives in hostage situations around the world. It is based on strategies that have proved successful in numerous incidents, including the landmark SAS rescue at Prince's Gate, London, and is compiled by an author with intimate and practical knowledge of the field.
Author: Michael J. McMains
Author: Michael J. McMains
Author: George Kohlrieser
Author: Thomas Strentz
Author: Robert K. Spear
Author: Michael J. McMains
Author: Arthur A. Slatkin
Author: James L Greenstone
Author: George F. Maher
Author: Leroy Thompson
Author: Ronald D. Crelinsten