Author: Rocco M. AngeloPublisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 560
Book Description
Hospitality Today
Author: Rocco M. AngeloPublisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 560
Book Description
Hospitality Today
Author: Rocco M. AngeloPublisher: Educational Institute
ISBN: 9780133097160
Category : Hospitality industry
Languages : en
Pages : 0
Book Description
New hospitality management students and employees new to the hospitality industry will benefit from this thorough introduction to the field of hospitality. Hospitality Today, a best-selling textbook, rich with full-color photos and illustrations, provides students with a comprehensive introduction to the many entities that make up the hospitality industry, such as hotels, restaurants, clubs, cruise lines, and casino hotels. They will learn about hospitality careers, the importance of service, and how hotels and restaurants are organized, as well as an overview of today's hot issues, including ethical challenges and management concerns. Numerous examples, exhibits, and statistics give students an up-to-date look at the dynamic hospitality field.
Training and Development for the Hospitality Industry (AHLEI)
Author: Debra F. CannonPublisher: Pearson Higher Ed
ISBN: 0133454169
Category : Business & Economics
Languages : en
Pages : 470
Book Description
This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: • How to measure training as an investment in the organization • Assessment methods to determine training needs • Instructional design techniques and
Understanding Hospitality Law
Author: Jack P. JeffriesPublisher: Educational Institute
ISBN: 9780133076905
Category :
Languages : en
Pages : 0
Book Description
This comprehensive textbook introduces students to the many legal issues that hotel operations face daily.
Hospitality Sales and Marketing
Author: James R. AbbeyPublisher: Educational Institute
ISBN: 9780133594508
Category : Hospitality industry
Languages : en
Pages : 0
Book Description
In today's highly-competitive hospitality market, it is essential to have an understanding of sales and marketing. Hospitality Sales and Marketing goes beyond theory to focus on a customer-oriented and practical approach for effectively marketing hotels and restaurants. The book explores the "four Ps" (price, product, promotion, and place) as they relate to specific market segments, providing a customer-focused perspective. Illustrations and exhibits include industry examples (forms, checklists, advertisements, etc.) that are used by today's industry leaders to effectively market their properties.
Revenue Management for the Hospitality Industry
Author: David K. HayesPublisher: John Wiley & Sons
ISBN: 1119790778
Category : Business & Economics
Languages : en
Pages : 482
Book Description
REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.
Purchasing for Food Service Operations
Author: Ronald F. CichyPublisher: Educational Institute
ISBN: 9780133097238
Category :
Languages : en
Pages : 0
Book Description
This textbook teaches the latest thinking in purchasing, guided by a review committee of food purchasing professionals from restaurants, hotels, and on-site/managed services organizations. The book focuses on value-added purchasing strategies and techniques that go beyond a basic product specification approach. Readers will learn how the purchasing control point is a vital element in the food distribution chain from the source and manufacturers to the guest at the table. It covers the latest in e-purchasing, addresses trends in purchasing and product, and features vital information on security, food safety, and ethics from both the distributor's and operator's perspectives.
Managing Housekeeping Operations
Author: Margaret M. KappaPublisher: Educational Institute of American Hotel & Motel Association
ISBN:
Category : Business & Economics
Languages : en
Pages : 454
Book Description
Managing Technology in the Hospitality Industry
Author: Michael L. KasavanaPublisher:
ISBN: 9780866124904
Category :
Languages : en
Pages :
Book Description
Managing Service in Food and Beverage Operations
Author: Ronald F. CichyPublisher: Educational Institute
ISBN: 9780133097269
Category :
Languages : en
Pages : 0
Book Description
Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.