A Tiny History of Service Design PDF Download

Author: Daniele Catalanotto
Publisher:
ISBN: 9780464827283
Category :
Languages : en
Pages :

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Book Description
A two hour read book that shows the different events that made it possible for Service Design to be such a great field today.

Author: Elsie M. Szecsy
Publisher: Arcadia Publishing
ISBN: 1625856830
Category : History
Languages : en
Pages : 172

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Book Description
Congress established the U.S. Cadet Nurse Corps during World War II to meet the high demand for medical care. The first federal women's education program, it included a nondiscrimination policy decades before the civil rights movement. The trailblazing cadets and innovative healthcare practices at the five participating teaching hospitals in Arizona left a lasting national legacy. Sage Memorial Hospital was the country's only accredited nursing school for Native Americans. Santa Monica's Hospital and nursing school was the first to integrate west of the Mississippi. The daughter of a Navajo medicine man, U.S. Army Nurse Corps second lieutenant Adele Slivers helped bridge a gap between traditional healing practices and modern medicine. Arizona author Elsie Szecsy details momentous local challenges and achievements from this pivotal era in American medicine.

Author: Richard V. N. Ginn
Publisher: Defense Department
ISBN:
Category : History
Languages : en
Pages : 562

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Author: Lorenzo Castellani
Publisher: Routledge
ISBN: 1000350533
Category : History
Languages : en
Pages : 231

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Book Description
The History of the United States Civil Service: From the Postwar Years to the Twenty-First Century provides a broad, comprehensive overview of the US civil service in the postwar period and examines the reforms and changes throughout that time. The author situates the history of the civil service into a wider context, considering political, social and cultural changes that occurred and have been influential in the history of American government. The book analyzes the development of administrative reorganizations, administrative reforms, personnel policy and political thought on public administration. It also underlines continuity and changes in the structures, organization, and personnel management of the federal civil service, and the evolution of the role of presidential control over federal bureaucracy. Taking an essential, but often neglected organization as its focus, the text offers a rich, historical analysis of an important institution in American politics. This book will be of interest to teachers and students of American political history and the history of government, as well as more specifically, the Presidency, Public Administration, and Administrative Law.

Author: Joseph Petro
Publisher: Macmillan
ISBN: 1429907851
Category : Biography & Autobiography
Languages : en
Pages : 336

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Book Description
Standing Next to History presents the extraordinary account of Ronald Reagan's Secret Service bodyguard with stories that will make even a diehard "West Wing" fan go speechless. Joseph Petro served for 23 years as a special agent in the United States Secret Service; eleven of them with presidents and vice presidents. For four of those years he stood by the side of Ronald Reagan. Following his career as a Navy Lieutenant, during which he patrolled the rivers and canals along the Vietnamese-Cambodian border, he worked his way up through the Secret Service to become one of the key men in charge of protecting the President. That journey through the Secret Service provides an individual look inside the most discreet law enforcement agency in the world, and a uniquely intimate account of the Reagan presidency. Engagingly, Joseph Petro tells "first hand" stories of: riding horses with the Reagans; eluding the press and sneaking the President and Mrs. Reagan out of the White House; rehearsing assassination attempts and working, then re-working every detail of the president's trips around the world; negotiating the president's protection with the KGB; diverting a 26 car presidential motorcade in downtown Tokyo; protecting Vice-President Dan Quayle at Rajiv Gandhi's funeral where he was surrounded by Yassir Arafat's heavily armed bodyguards; taking charge of the single largest protective effort in the history of the Secret Service-Pope John Paul II's 1987 visit to the United States; and being only one of three witnesses at the private meeting between President Reagan and Mikhail Gorbachev that ushered in the end of the Cold War. Joseph Petro provides an original and fascinating perspective of the Secret Service, the inner workings of the White House and a little seen view of world leaders, as a man who stood next to history.

Author:
Publisher:
ISBN:
Category : Cultural property
Languages : en
Pages : 16

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Author: United States Civil Service Commission. Library
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 104

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Author: Harry Kopp
Publisher: Fs Books
ISBN:
Category : History
Languages : en
Pages : 0

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Book Description
The U.S. Foreign Service and the American Foreign Service Association were born together in 1924. In this second edition, released on their centennial, author Harry Kopp chronicles the evolution of the Foreign Service and the events and personalities that shaped AFSA into what it is today. Published by Foreign Service Books, The Voice of the Foreign Service combines an institutional history of America's diplomatic service from its earliest days to the present, with the twinned story of the American Foreign Service Association and its transformation from a benevolent society to an independent professional organization and exclusive employee representative of all members of the Foreign Service.

Author: Charles Webster
Publisher: Oxford University Press, USA
ISBN: 9780199251100
Category : History
Languages : en
Pages : 308

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Book Description
The foundation of the National Health Service on 5 July 1948 was a momentous development in the history of the United Kingdom. Issues of health care touch the lives of everyone, and the NHS has come to be regarded as the cornerstone of the welfare state and as a model for state-organisedhealth care systems elsewhere. Yet throughout its history, the Service has existed in an atmosphere of crisis. Charles Webster's political history is an entirely new and original examination of the NHS from its inception through to its management under the first term of the current Labourgovernment, providing the necessary framewrork for assessing its future as we enter the new millennium.

Author: Michael Palm
Publisher: Routledge
ISBN: 1317287193
Category : Technology & Engineering
Languages : en
Pages : 280

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Book Description
This book documents and examines the history of technology used by consumers to serve oneself. The telephone’s development as a self-service technology functions as the narrative spine, beginning with the advent of rotary dialing eliminating most operator services and transforming every local connection into an instance of self-service. Today, nearly a century later, consumers manipulate 0-9 keypads on a plethora of digital machines. Throughout the book Palm employs a combination of historical, political-economic and cultural analysis to describe how the telephone keypad was absorbed into business models across media, retail and financial industries, as the interface on everyday machines including the ATM, cell phone and debit card reader. He argues that the naturalization of self-service telephony shaped consumers’ attitudes and expectations about digital technology.