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Author: Mike Clayton Publisher: Management Pocketbooks ISBN: 190707855X Category : Business & Economics Languages : en Pages : 114
Book Description
Resistance, with its unproductive cycle of challenge and conflict, frequently stifles new ideas and holds back change. The Handling Resistance Pocketbook looks at the reasons why people resist, how you can identify the level of their resistance and, vitally, the tactics you can adopt to handle the resistance in a positive, respectful and productive way. To engage positively with resistance and manage it effectively you must first understand it. Author Dr Mike Clayton's innovative onion model gives readers a clear and succinct insight into the different layers of resistance and for each layer he suggests practical steps for tackling the issues. For the trainer there are tips on handling resistance to learning, for the salesperson there is advice on overcoming objections to sales pitches and for the team leader there are strategies for implementing change and gaining acceptance of new ideas. From the author of the Management Models Pocketbook.
Author: Mike Clayton Publisher: Management Pocketbooks ISBN: 190707855X Category : Business & Economics Languages : en Pages : 114
Book Description
Resistance, with its unproductive cycle of challenge and conflict, frequently stifles new ideas and holds back change. The Handling Resistance Pocketbook looks at the reasons why people resist, how you can identify the level of their resistance and, vitally, the tactics you can adopt to handle the resistance in a positive, respectful and productive way. To engage positively with resistance and manage it effectively you must first understand it. Author Dr Mike Clayton's innovative onion model gives readers a clear and succinct insight into the different layers of resistance and for each layer he suggests practical steps for tackling the issues. For the trainer there are tips on handling resistance to learning, for the salesperson there is advice on overcoming objections to sales pitches and for the team leader there are strategies for implementing change and gaining acceptance of new ideas. From the author of the Management Models Pocketbook.
Author: Neil Russell-Jones Publisher: Management Pocketbooks ISBN: 1908284196 Category : Business & Economics Languages : en Pages : 114
Book Description
The Managing Change Pocketbook is for all those people responsible for managing change or wishing to understand an imposed change. Now in its 3rd edition this popular title in the Pocketbooks Series explains what change is and why it is necessary, why some change needs proactive management, the effects of change on people, how to gain commitment, how to manage change, the tools available, ways to communicate, and examples of success and failure.
Author: Paul Donovan Publisher: Management Pocketbooks ISBN: 1908284358 Category : Business & Economics Languages : en Pages : 99
Book Description
The 2nd edition of the Training Evaluation Pocketbook explains - succinctly, visually and with abundant informative examples - how to measure training results. In order to 'demystify' the process of evaluating training events, the pocketbook identifies nine possible outcomes to measure: reaction to training, satisfaction with the way training was organised, knowledge acquisition, skills improvement, attitude shift, behaviour change, organisational results, return on investment and psychological capital. The book's authors are Paul Donovan and John Townsend who have also jointly written three other titles in the Pocketbook Series, namely: Facilitator's, Training Needs Analysis and Transfer of Learning.
Author: Ian Fleming Publisher: Management Pocketbooks ISBN: 1908284404 Category : Business & Economics Languages : en Pages : 115
Book Description
Author Ian Fleming directs the 'Developing People Pocketbook' at full time trainers and managers with staff training as part of their jobs. He deals with training needs identification, the pros and cons of different training methods, learning styles and learning blocks, finding and briefing external trainers, assessing the outcome and applying the learning. Reviewing an earlier edition of this title, Training Education Employment Journal wrote: 'A worthy overview of training needs identification, design, delivery and evaluation. Read this and you could save many hours ploughing through far less accessible tomes on the subject'.
Author: Erik de Haan Publisher: Pocketbooks ISBN: 1908284544 Category : Business & Economics Languages : en Pages : 131
Book Description
Many if not most teams in the modern workplace fall well short of harnessing their collective capability, maintains Erik de Haan, resulting in loss of performance and poor results. For the author of the Team Coaching Pocketbook and director of the Ashridge Centre for Coaching, this is a depressing thought yet he's quick to point out that poor performance is readily managed if team members are minded to reflect intelligently on how they operate and have the skills to do so. "This is where team coaching can be beneficial", says de Haan. "It helps teams think through what they are doing and why, how they can integrate individual skill sets and how they can innovate." Written by an expert in his field, this is a practical, insightful guide to team coaching which will benefit both coaching specialists and team leaders
Author: Margaret Chapman Publisher: Management Pocketbooks ISBN: 1908284102 Category : Self-Help Languages : en Pages : 118
Book Description
"Easy on the eye with humorous illustrations, this little book teaches us about ourselves and the huge role our emotions play. It is a great size for dipping in and out of, hitting the spot on every scenario. The book is broken down into clear sections, firstly identifying EI, then advising how to develop your own EI, complete with informative teachings on how to achieve this. Who would benefit from reading this book? A shorter list would be who wouldn't, as it is for managers, team leaders and team players alike. Many of the scenarios can even be adapted to life outside the work place as it is all about developing your personality. Without giving too much away, this little book teaches you how to turn negatives into positives and how to get the best out of ourselves and others. It can grow self-esteem and confidence in yourself and those around you." "Margaret Chapman has packed a great deal of wisdom into this small package. Unusually, she tells us not only what Emotional Intelligence is but also how it can be practically developed. Read this book, put some of its ideas into practice, and that could change your life." Michael Chaskalson, CEO, Mindfulness Works Ltd. "Insightful - outlines how to develop the skills that will ensure you can influence outcomes and get more of what you want, while bringing others with you." Gladeana McMahon, Chair, Association for Coaching UK.
Author: Keith Corbin Publisher: Management Pocketbooks ISBN: 1907077596 Category : Business & Economics Languages : en Pages : 128
Book Description
A practical, easy-to-use guide for job changers and job seekers, The Career Transition Pocketbook details seven key stages to the career transition process: self-questioning, goal setting, preparing a career history, networking, applying for jobs, getting ready for interviews and evaluating job offers. Each stage is described in a separate chapter.
Author: Margaret Chapman-Clarke Publisher: Pocketbooks ISBN: 1908284498 Category : Business & Economics Languages : en Pages : 131
Book Description
Mindfulness is our capacity to focus, to really pay attention and use our brain's resources wisely. Using an 8-step model, the Mindfulness at Work Pocketbook will allow HR and OD practitioners, coaches and team leaders to experience it for themselves and see how they can develop and implement mindfulness-based interventions within their organisations. Building a mindfulness culture in the workplace brings significant benefits both to the individual (greater job satisfaction, less stress, improved performance) and the organisation (lower absenteeism, higher productivity, reduced costs). The 8-step model spans an eight-week period with exercises for each stage. It begins by raising awareness of how the mind works and continues by building mindfulness skills and sharpening awareness of thought processes, especially how these can trigger stress. Integrating mindfulness into everyday life is dealt with in the final stages. The many exercises afford plenty of opportunities for much-needed practice.
Author: Gillian Burn Publisher: Management Pocketbooks ISBN: 1908284439 Category : Self-Help Languages : en Pages : 131
Book Description
The 2nd edition of the Energy & Well-being Pocketbook is packed with practical advice on how to get into shape, how to work more healthily and how to boost your drive and enthusiasm. With a background in the health sector and a Masters degree in exercise and health services, author Gillian Burn begins by demonstrating how to carry out an energy and well-being audit which will help readers establish their personal well-being goals. What we eat and the space in which we work are key to boosting energy levels. The author describes how food can stimulate the brain and relieve stress, and how plants, colour, sound, lighting and other factors can contribute to the creation of an energy-boosting work environment. Nor should physical exercise be ignored. There is advice on poise/posture, breathing, taking energy-boosting breaks and a range of activities that can be carried out, including desk exercises. In conclusion there are sections on work/life balance and on how to create a well-being and energy action plan.
Author: Mike Clayton
Author: Mike Clayton
Author: Neil Russell-Jones
Author: Paul Donovan
Author: Ian Fleming
Author: Erik de Haan
Author: Margaret Chapman
Author: Mike Pezet
Author: Keith Corbin
Author: Margaret Chapman-Clarke
Author: Gillian Burn