Author: Publisher:
ISBN:
Category :
Languages : en
Pages : 0
Book Description
Guidelines for complaint management in organizations (ISO 10002:2018, NEQ).
Author: Guidelines for Complaint Management in Organizations
Author: Standards Australia (Organization)Publisher:
ISBN: 9781775515272
Category :
Languages : en
Pages : 56
Book Description
Guidelines for Complaint Management in Organizations
Author: Standards Australia (Organization)Publisher:
ISBN: 9781775515289
Category :
Languages : en
Pages :
Book Description
Quality Management
Author: Management de la qualité : satisfaction de clients : lignes directrices pour le traitement des réclamations dans les oranismes
Author: International Organization for StandardizationPublisher:
ISBN:
Category : Consumer complaints
Languages : en
Pages : 26
Book Description
Quality Management Systems
Author: Residential Construction Law
Author: Philip BrittonPublisher: Bloomsbury Publishing
ISBN: 1509939245
Category : Law
Languages : en
Pages : 743
Book Description
This is the first book to offer a systematic and analytical overview of the legal framework for residential construction. In doing so, the book addresses two fundamental questions: Prevention: What assurances can the law give buyers (and later owners and occupiers) of homes that construction work – from building of a complete home to adding an extension or replacing a shower unit – will comply with minimum standards of design, safety and build quality? Cure: What forms of redress - from whom, and by what route - can residents expect, when, often long after completion of construction, they discover defects? The resulting problems pose some big and difficult questions of principle and policy about standards, rights and remedies, which in turn concern justice more generally. This book addresses these key issues in a comparative context across the United Kingdom, Ireland, Australia and New Zealand. It is an accessible guide to the existing law for residents and construction professionals (and their legal advisers), but also charts a course to further, meaningful reforms of the legal landscape for residential construction around the world. The book's two co-authors, Philip Britton and Matthew Bell, have taught in the field in the UK, Australia and New Zealand; both have been active in legal practice, as have the book's two specialist contributors, Deirdre Ní Fhloinn and Kim Vernau.
Complaint Management Guidelines
Author: New South Wales. Health Care Complaints CommissionPublisher:
ISBN:
Category : Consumer complaints
Languages : en
Pages : 40
Book Description
Quality Management : Customer Satisfaction : Guidelines for Complaints Handling in Organizations
Author: Canadian Standards AssociationPublisher: Mississauga, Ont. : Canadian Standards Association
ISBN:
Category : Consumer complaints
Languages : en
Pages : 24
Book Description
Quality Management. Customer Satisfaction. Guidelines for Complaints Handling in Organizations
Author: British Standards Institute StaffPublisher:
ISBN: 9780580855818
Category :
Languages : en
Pages : 40
Book Description
Management, Consumer-supplier relations, Quality management, Quality assurance systems, Design, Data acquisition, Consumer protection, Organization and methods, Personnel, Performance, Quality auditing, Policy, Production management, Planning, Documents