Guide to a More Effective Public Service PDF Download

Author: United States Civil Service Commission. Bureau of Intergovernmental Personnel Programs
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 68

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Author: John W. Swain
Publisher: Routledge
ISBN: 1317472284
Category : Political Science
Languages : en
Pages : 222

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Book Description
Intended for both students and practitioners in public administration who want to communicate more effectively with a variety of audiences, this book offers clear, easy-to-understand guidelines on how to write more clearly, concisely, and coherently, as well as correctly. It covers the basics of good English and applies those basics to general forms (such as memos, letters, and e-mails) and more specific forms (such as newsletters, proposals, budget justifications, and rules) used in the public sector.

Author: Steven Cohen
Publisher: John Wiley & Sons
ISBN: 0470432527
Category : Business & Economics
Languages : en
Pages : 370

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Book Description
Since it was first published more than twenty years ago, The Effective Public Manager has become the classic resource for public administrators and students. The fourth edition of groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on helping real-world managers and managers-to-be meet the demands of their jobs head-on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context.

Author: Russell Matthew Linden
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 328

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Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.

Author: R. Mark Musell
Publisher: Routledge
ISBN: 1135855560
Category : Business & Economics
Languages : en
Pages : 117

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Book Description
Budgets in the United States follow rules of presentation and use terms that make sense to few outside the world of government finance. Moreover, practices vary widely among the thousands of governments in the country, between federal, state, and local levels. Understanding Government Budgets offers detailed explanations of each of the different types of information found in budgets, featuring annotated examples from both state and local budgets, as well as the budget of the federal government. It stresses that the choices made about format and organization influence the story a budget tells about government. The goal of the book is to make the format of budgets and the information they contain accessible and understandable, helping users make better sense of government and its performance. Perfect for undergraduate or graduate level courses in budgeting and public administration, Understanding Government Budgets also makes a useful guide to budgets for the average citizen with an interest in how government operates or journalists writing about it.

Author: Thomas A. Cellucci
Publisher: Government Institutes
ISBN: 1605907464
Category : Business & Economics
Languages : en
Pages : 443

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Book Description
Congress is expected to announce that new practices are to be adopted across the federal sector which will incite new and innovative partnerships between the public and private sectors. In A Guide to Innovative Public Private Partnerships: Utilizing the Resources of the Private Sector for the Public Good author Thomas A. Cellucci introduces these new procedures and how both private entrepreneurs and government managers can use them most effectively. This book enables organizations in both the private and public sectors to develop and execute efficient and effective business partnerships. Detailed requirements and market potentials are developed which would help entice the private sector to use its own resources to develop products and services without delay and at minimal cost to taxpayers. The book starts from basic principle of partnerships, develops the concept of commercialization-based public-private partnerships, and provides templates, potential marketing tools, and real-world examples to prove the effectiveness of this shift in how government will work in the future. This is a 'must read' for anyone interested in doing business with the government as well as government leaders who are being forced to trim budgets and show genuine value in their agencies.

Author: Ines Mergel
Publisher: John Wiley & Sons
ISBN: 1118109945
Category : Business & Economics
Languages : en
Pages : 324

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Book Description
Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured." —Lee Rainie, director, Pew Research Center's Internet & American Life Project "Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read." —John M. Kamensky, senior fellow, IBM Center for The Business of Government "Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike." —Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst "Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies." —Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011)

Author: Steven Cohen
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 264

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Book Description
By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

Author: United States. Congress. Senate. Government Operations
Publisher:
ISBN:
Category :
Languages : en
Pages : 56

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Book Description

Author: United States. Advisory Council on Intergovernmental Personnel Policy
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 872

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Book Description