Grundkurs Geschäftsprozess-Management PDF Download

Author: Andreas Gadatsch
Publisher: Springer-Verlag
ISBN: 3658171790
Category : Business & Economics
Languages : de
Pages : 172

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Book Description
Das Buch schlägt die Brücke zwischen den betriebswirtschaftlich-organisatorischen Methoden und deren IT-gestützter Umsetzung. Prozessmanagement heißt Gestaltung betrieblicher Aufgaben. Neben methodischen Grundlagen bietet das Werk Praxisbeispiele und Übungen. Das Buch von Prof. Gadatsch gilt mittlerweile als der "aktuelle Klassiker", DAS maßgebliche Standardwerk zur IT-gestützten Gestaltung von Geschäftsprozessen.Die achte Auflage wurde vollständig überarbeitet und an die Anforderungen der Digitalisierung angepasst. Das Werk deckt den gesamten „Business Process Management Life-Cycle“ ab. Es behandelt die Entwicklung und das Controlling der Prozessstrategie, die fachliche Modellierung der Prozesse sowie die Unterstützung des Prozessmanagements durch Informationssysteme.

Author: Andreas Gadatsch
Publisher: Springer Science & Business Media
ISBN: 9783834800398
Category :
Languages : de
Pages : 0

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Author: Albert Fleischmann
Publisher: Springer Science & Business Media
ISBN: 3642323928
Category : Computers
Languages : en
Pages : 379

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Book Description
Activities performed in organizations are coordinated via communication between the people involved. The sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling. S-BPM puts the subject of a process at the center of attention and thus deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can be either technical or human (e.g. a thread in an IT system or a clerk). A process structures the actions of each subject and coordinates the required communication among the subjects. S-BPM provides a coherent procedural framework to model and analyze business processes: its focus is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure. The authors illustrate how each modeling activity through the whole development lifecycle can be supported through the use of appropriate software tools. The presentation style focuses on professionals in industry, and on students specializing in process management or organizational modeling. Each chapter begins with a summary of key findings and is full of examples, hints, and possible pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material.

Author: Alexis Papathanassis
Publisher: Springer Science & Business Media
ISBN: 3834971596
Category : Business & Economics
Languages : en
Pages : 253

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Book Description
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

Author: Yevgen Bogodistov
Publisher: Springer Nature
ISBN: 3031566157
Category : Burn out (Psychology)
Languages : en
Pages : 334

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Book Description
"[A] fusion of empathetic strategies with practical insights offers a transformative perspective on workplace efficiency and burnout prevention, making it essential reading for leaders and HR professionals in creating sustainable, healthy organizational cultures." - Ganna Pogrebna, Professor of Behavioral Analytics and Data Science, University of Sydney, Australia "[...] This is a must-read for those interested in both process management and burnout. And the links between both". - Sir Cary L. Cooper, Professor of Organizational Psychology & Health, Alliance Manchester Business School, England "Blending rigorous academic research with real-world insights, this book is a must-read for anyone seeking to navigate the complexities of work efficiency and psychological well-being". - Kurt Matzler, Professor of Strategic Management, University of Innsbruck, Austria, and author of The High Performance Mindset: Race Across America, listed in Forbes Ten Best Business Books of 2023 How can we work towards ensuring that organisations are robust and highly productive and avoid issues such as tiredness, burnout, high employee turnover, motivational issues, or problems with the emotional climate? Bringing together the fields of process management and organisational behaviour for the first time, this book provides sorely needed practical guidance on how organisations can diagnose, anticipate, and address psychological issues in their workforces as well as process vulnerabilities in their operations. Advocating for a human-centred approach to process management, the authors help discover and prevent negative psychological issues related to emotional exhaustion. This book offers a step-by-step toolkit for burnout recognition and systematic prevention using established process management tools. Thus, the book offers a deep look into psychological aspects far beyond classical process management. Yevgen Bogodistov, currently a Professor of Project and Process Management at the Management Centre Innsbruck (MCI), Austria, is a dedicated researcher in business process management and organisational behaviour. Prior to his academic role, he held positions as a leading economist, HR director, and COO in a midsize Ukrainian enterprise. Jürgen Moormann, a Professor of Bank and Process Management at the Frankfurt School of Finance & Management, specialises in strategic development, business engineering, and process management. With a background in management consulting, he brings valuable expertise to the German financial services sector.

Author: Felix Kossak
Publisher: Springer
ISBN: 3319099310
Category : Computers
Languages : en
Pages : 240

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Book Description
This book provides the most complete formal specification of the semantics of the Business Process Model and Notation 2.0 standard (BPMN) available to date, in a style that is easily understandable for a wide range of readers – not only for experts in formal methods, but e.g. also for developers of modeling tools, software architects, or graduate students specializing in business process management. BPMN – issued by the Object Management Group – is a widely used standard for business process modeling. However, major drawbacks of BPMN include its limited support for organizational modeling, its only implicit expression of modalities, and its lack of integrated user interaction and data modeling. Further, in many cases the syntactical and, in particular, semantic definitions of BPMN are inaccurate, incomplete or inconsistent. The book addresses concrete issues concerning the execution semantics of business processes and provides a formal definition of BPMN process diagrams, which can serve as a sound basis for further extensions, i.e., in the form of horizontal refinements of the core language. To this end, the Abstract State Machine (ASMs) method is used to formalize the semantics of BPMN. ASMs have demonstrated their value in various domains, e.g. specifying the semantics of programming or modeling languages, verifying the specification of the Java Virtual Machine, or formalizing the ITIL change management process. This kind of improvement promotes more consistency in the interpretation of comprehensive models, as well as real exchangeability of models between different tools. In the outlook at the end of the book, the authors conclude with proposing extensions that address actor modeling (including an intuitive way to denote permissions and obligations), integration of user-centric views, a refined communication concept, and data integration.

Author: Boris Skrabl
Publisher: GRIN Verlag
ISBN: 3640365089
Category : Business & Economics
Languages : de
Pages : 57

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Book Description
Studienarbeit aus dem Jahr 2007 im Fachbereich BWL - Allgemeines, Note: 2,0, Hochschule für Wirtschaft und Umwelt Nürtingen-Geislingen; Standort Geislingen, Sprache: Deutsch, Abstract: Die zunehmende Notwendigkeit flexiblen und kosteneffizienten unternehmeri-schen Handelns, sowie erhöhte Anforderungen seitens Kunden und Märkten bei gleichzeitig immer kürzer werdenden Innovationszyklen haben zu bedeu-tenden Veränderungen in der Organisation und der Arbeitsweise vieler Unter-nehmen geführt. Waren Organisationen in der Vergangenheit von einer stark funktionalen und hierarchischen Orientierung des Taylorismus, in Aufbau und Ablauf geprägt, so steht heute die Ausrichtung am Kunden und Marktbedarf in Form ganzheitlicher Geschäftsprozesse im Vordergrund. Erfahrungen mit der tayloristischen Arbeitsorganisation zeigten, dass sie mit ihren starren Abteilungsgrenzen und hierarchischen Abstimmungswegen den Unternehmen in einer dynamischen Umwelt nicht die benötigte Flexibilität und Reaktionsgeschwindigkeit bieten kann. So werden Abläufe, die Abteilungsgren-zen überschreiten an vielen Stellen behindert oder sogar ganz unterbrochen. Diese Schwachstellen sind einerseits auf organisatorische, andererseits infor-mationsverarbeitungsbedingte Mängel der traditionellen Funktionsorganisation zurückzuführen. Zur Beseitigung dieser Schwachstellen bedarf es der Unterstützung durch leis-tungsfähige Informationstechnologien. Ein Großteil der in heutigen Unterneh-men bestehenden IT-Architekturen ist nach Sparten aufgebaut, die sich an funktionalen Organisationsformen ausgerichtet haben. "Diese sind durch eine stark heterogene Anwendungslandschaft gekennzeichnet, welche keine ausrei-chende Unterstützung der Prozesse im Sinne ganzheitlicher Wertschöpfungs-ketten gewährleistet." Das Workflow-Management bietet einen Ansatz um die-ser Problematik entgegenzuwirken.

Author: Andreas Gadatsch
Publisher: Springer-Verlag
ISBN: 365809110X
Category : Business & Economics
Languages : de
Pages : 52

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Book Description
Andreas Gadatsch zeigt konkret auf, was Geschäftsprozessmanagement ist und wie man es nutzen kann. Hierzu werden die zentralen Aspekte erklärt und praxistaugliche Tools anhand von Beispielen vorgestellt. Erleichtern Sie sich die tägliche Praxis der Analyse und Optimierung von Geschäftsprozessen!

Author: Anna Brzozowska
Publisher: CRC Press
ISBN: 1000597105
Category : Computers
Languages : en
Pages : 244

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Book Description
This book highlights the essence of information technology in the modern digital world in relation to improvements and threats to organisations and e-business in the era of the digital economy. Rapid IT development has created modern business proposals such as digital and virtual currencies, crowdfunding, peer-to-peer lending, mobile banking, online investing and new payment systems. This allows organisations and firms to increase competitiveness by using financial products and services, thus increasing their value. Information technology users receive significant timesaving and a choice of investment options. At the same time, there is a new challenge for regulators who must monitor how this or that technology affects the financial sector. The authors have collected and systematised information on the models of using information technology in e-business as well as issues of applying information technology in smart organisations and public institutions. The book addresses the issues of risk management in organizations and the problems of personal and social risks resulting from the use of information technology. In addition, the book presents a review of e-commerce sectors and models as well as e-commerce tools, international payment systems and modern money systems. Risks, threats and security rules for using banking services, e-commerce and payment systems are reviewed and systematised.

Author: André Borrmann
Publisher: Springer
ISBN: 3319928627
Category : Computers
Languages : en
Pages : 582

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Book Description
Building Information Modeling (BIM) refers to the consistent and continuous use of digital information throughout the entire lifecycle of a built facility, including its design, construction and operation. In order to exploit BIM methods to their full potential, a fundamental grasp of their key principles and applications is essential. Accordingly, this book combines discussions of theoretical foundations with reports from the industry on currently applied best practices. The book’s content is divided into six parts: Part I discusses the technological basics of BIM and addresses computational methods for the geometric and semantic modeling of buildings, as well as methods for process modeling. Next, Part II covers the important aspect of the interoperability of BIM software products and describes in detail the standardized data format Industry Foundation Classes. It presents the different classification systems, discusses the data format CityGML for describing 3D city models and COBie for handing over data to clients, and also provides an overview of BIM programming tools and interfaces. Part III is dedicated to the philosophy, organization and technical implementation of BIM-based collaboration, and discusses the impact on legal issues including construction contracts. In turn, Part IV covers a wide range of BIM use cases in the different lifecycle phases of a built facility, including the use of BIM for design coordination, structural analysis, energy analysis, code compliance checking, quantity take-off, prefabrication, progress monitoring and operation. In Part V, a number of design and construction companies report on the current state of BIM adoption in connection with actual BIM projects, and discuss the approach pursued for the shift toward BIM, including the hurdles taken. Lastly, Part VI summarizes the book’s content and provides an outlook on future developments. The book was written both for professionals using or programming such tools, and for students in Architecture and Construction Engineering programs.