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Author: Lassiter U. M. (author) Publisher: eXtasy Books ISBN: 1487429150 Category : Young Adult Fiction Languages : en Pages : 413
Book Description
Growing Pains Bundle 1 As a high school senior on the functional end of the autism scale, Alex is used to being socially isolated. He's always relied on a few close friends and family members to cope. The fact he's gay doesn't make things any easier. Everything changes when he starts experiencing sudden and dramatic growth spurts and learns of an experimental genetic treatment his late father administered to infant Alex to save his life. Now, his life has changed in a big way-- literally. No longer can he fade into the background and avoid awkward situations as he's starting to find his way in the world, and perhaps his first love. Bundle Contains: A Growing Lad Book 1 Small Farm, Big Farm Boy Book 2 Big Man on Campus Book 3
Author: Lassiter U. M. (author) Publisher: eXtasy Books ISBN: 1487429150 Category : Young Adult Fiction Languages : en Pages : 413
Book Description
Growing Pains Bundle 1 As a high school senior on the functional end of the autism scale, Alex is used to being socially isolated. He's always relied on a few close friends and family members to cope. The fact he's gay doesn't make things any easier. Everything changes when he starts experiencing sudden and dramatic growth spurts and learns of an experimental genetic treatment his late father administered to infant Alex to save his life. Now, his life has changed in a big way-- literally. No longer can he fade into the background and avoid awkward situations as he's starting to find his way in the world, and perhaps his first love. Bundle Contains: A Growing Lad Book 1 Small Farm, Big Farm Boy Book 2 Big Man on Campus Book 3
Author: Arthur D. Howard Publisher: Univ of California Press ISBN: 0520315235 Category : Languages : en Pages : 70
Book Description
This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1962. This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived
Author: Don Peppers Publisher: John Wiley & Sons ISBN: 1119236258 Category : Business & Economics Languages : en Pages : 624
Book Description
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that relationship for the long haul. By gaining a deep understanding of this critical dynamic, you'll become better able to build and manage the customer base that drives revenue and generates higher margins. A practical framework for implementing the IDIC model merges theory, case studies, and strategic analysis to provide a ready blueprint for execution, and in-depth discussion of communication, metrics, analytics, and more allows you to optimize the relationship on both sides of the table. This new third edition includes updated examples, case studies, and references, alongside insightful contributions from global industry leaders to give you a well-rounded, broadly-applicable knowledge base and a more effective CRM strategy. Ancillary materials include a sample syllabus, PowerPoints, chapter questions, and a test bank, facilitating use in any classroom or training session. The increased reliance on customer relationship management has revealed a strong need for knowledgeable practitioners who can deploy effective initiatives. This book provides a robust foundation in CRM principles and practices, to help any business achieve higher customer satisfaction. Understand the fundamental principles of the customer relationship Implement the IDIC model to improve CRM ROI Identify essential metrics for CRM evaluation and optimization Increase customer loyalty to drive profits and boost margins Sustainable success comes from the customer. If your company is to meet performance and profitability goals, effective customer relationship management is the biggest weapon in your arsenal—but it must be used appropriately. Managing Customer Experience and Relationships, Third Edition provides the information, practical framework, and expert insight you need to implement winning CRM strategy.
Author: Judith A. Houck Publisher: University of Chicago Press ISBN: 0226830861 Category : Health & Fitness Languages : en Pages : 385
Book Description
"The women's health movement in the United States, beginning in 1969 and taking hold in the 1970s, was a broad-based movement seeking to increase women's bodily knowledge, reproductive control, and well-being. It was a political movement that insisted that bodily autonomy provided the key to women's liberation. It was also an institution-building movement that sought to transform women's relationship with medicine; it was dedicated to increasing women's access to affordable health care without the barriers of homophobia, racism, and sexism. But the movement did not only focus on women's bodies. It also encouraged activists to reimagine their relationships with one another, to develop their relationships in the name of personal and political change, and, eventually, to discover and confront the limitations of the bonds of womanhood. This book examines historically the emergence, development, travails, and successes of the women's health movement in the United States. By bringing medical history and the history of women's bodies into our emerging understandings of second-wave feminism, the author sheds light on the understudied health needs and health activism of lesbians and others outside the hospital-in the home, the dispensary, the church basement, the bookshop, and the clinic. At its center are the politics, institutions, and relationships created by and within the women's health movement, depicted primarily from the perspective of the activists who shaped its priorities, fought its battles, and struggled with its shortcomings"--
Author: Ira Jay Winn Publisher: iUniverse ISBN: 1450209440 Category : Business & Economics Languages : en Pages : 210
Book Description
HOW DO WE CONFRONT OUR LOVE-HATE AFFAIR WITH CITIES? A professor of urban studies retires and moves from Los Angeles to San Luis Obispo, a university town on the central coast of California. New friends get him embroiled in local issues of city growth and development, and he becomes a contributor to a "Greenview" column in the main city/county newspaper. What began as a lark turns into a fourteen year broadside against rampant growth and environmental degradation, often serious, but sometimes bordering on the hilarious and the heretical. Winn's views and arguments favor sustainability, slower and more balanced growth, protection of the downtown, a greener view of life and planning and sensible paths to redevelopment -- that are not much appreciated by the powers that be. But even his critics have to admit that his arguments for more far-reaching thinking and truly innovative education of the public are usually intriguing and practical. WHY DO WE LOVE THE CITY, BUT DO SO MANY THINGS TO BREAK ITS HEART? SMALL TOWN/BIG TOWN: Growing Pains on California's Central Coast aims at challenging your perspectives on a wide range of urban issues and environmental, political and educational topics, while needling the reader's interests and sense of humor and outrage. FROM JIM PATTERSON, SUPERVISOR, SAN LUIS OBISPO COUNTY BOARD OF SUPERVISORS: "Ira Winn speaks authoritatively to the challenges and complexities of building livable communities. In SMALL TOWN / BIG TOWN, he exposes the falsehoods of big-box development being the panacea for revenue shortfalls plaguing cities and counties throughout the nation. Environmental degradation, loss of farmland, lack of affordable housing, urban sprawl and declining services are all symptoms of the business-as-usual growth model. Ira not only tells us why we must change this pattern, but offers insights on how to do it.
Author: Inc. Staff Fodor's Travel Publications Publisher: Fodors Travel Publications ISBN: 1400004748 Category : Travel Languages : en Pages : 522
Book Description
Explore with confidence using this compact, easy-to-use pullout map. Keep it in your pocket for quick access to all the essential details you need to navigate the city, visit top attractions, find nearby dining, and experience great walks.
Author: Rand Richards Publisher: Heritage House Publishers ISBN: 9781879367050 Category : Architecture Languages : en Pages : 324
Book Description
No American city has a more colorful history than San Francisco. In this unique book, author Rand Richards not only provides a vivid narrative of this special city from its very beginnings all the way through to the modern era, but also tells where to find the historic buildings, sites, museums, and artifacts that make that history come alive. Just a few of the things you will find in Historic San Francisco are the locations of, and the fascinating histories behind: A 1623 Spanish cannon that once guarded the entrance to the Golden Gate. A gold nugget discovered by James Marshall at Coloma in January 1848. The last surviving Nob Hill mansion. Relics from the 1906 earthquake and fire including clusters of melted dimes and pennies found in the ruins. Book jacket.
Author: Christina Barrueta Publisher: Arcadia Publishing ISBN: 1467140848 Category : History Languages : en Pages : 176
Book Description
Arizona's flourishing wine industry may surprise those who think of the Grand Canyon State as a desert landscape dotted with cacti. From the high-country vineyards of the Verde Valley to the rolling plateaus of Sonoita and Willcox, pioneering winemakers are producing nationally acclaimed, award-winning wines. While the 1970s are recognized as launching the modern-day industry, Arizona's viticulture dates back much further. The Spanish and Jesuit missionaries introduced European winemaking to the Southwest, and the 1800s saw the introduction of Arizona's first wineries. Join author Christina Barrueta on this fascinating journey and meet the pioneers and visionaries who are forging their own paths to build America's newest wine region.
Author: Lassiter U. M. (author)
Author: Lassiter U. M. (author)
Author: Arthur D. Howard
Author: Don Peppers
Author: Judith A. Houck
Author: 
Author: Jefferson Cowie
Author: Ira Jay Winn
Author: Inc. Staff Fodor's Travel Publications
Author: Rand Richards
Author: Christina Barrueta