Fundamentals of Hotel Operations in Tourism Management Diploma Level PDF Download

Author: CPA John Kimani
Publisher: Finstock Evarsity Publishers
ISBN: 9914753493
Category : Travel
Languages : en
Pages : 114

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Book Description
• Introduction to Hotel Operations • Hotel Operations Management • Sales and Marketing for Hotels • Human Resource Management in Hospitality • Financial Management for Hotels • Technology in Hotel Operations • Legal and Ethical Issues in Hospitality • Sustainability in the Hospitality Industry

Author: CPA John Kimani and Dr. James Scott
Publisher: Finstock Evarsity Publishers
ISBN: 9914753450
Category : Business & Economics
Languages : en
Pages : 114

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Book Description
This book contain the following topics: • Introduction to Tourism • Tourism Planning and Development • Tourism Demand and Supply • Tourism Marketing • Tourism Economics • Destination Management • Tourism Policy and Regulation • Tourism and Culture

Author: R.K. Malhotra
Publisher:
ISBN: 9788174887054
Category :
Languages : en
Pages : 378

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Book Description
Hotel And Tourism Industries Are Inseparable And Are Of Crucial Importance In The Present Day Context. This Book Provides Authoritative Information On Oriental To The Hospitality Industry; Oriental To Hotel Management; Organisation In The Hotel Industry; Management By Objectives In Hotel Industry; Managerial Functions In The Hotel Industry; Hotel Operations; Computer Technology And Hospitality Industry; Visioning The Future. The Book Is Particularly Useful For The Students Of Hotel Management And Tourism, Practitioners Of The Industry, Research Community And Those Involved With The Development And Planning Of The Industry.

Author: CPA John Kimani
Publisher: Finstock Evarsity Publishers
ISBN: 9914753329
Category : Business & Economics
Languages : en
Pages : 105

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Book Description
• Importance of the Front Office in Hospitality and Tourism Industry, Roles, Responsibilities and Key Skills Required for Front Office Staff • Reservation Procedures and Policies, Check-In and Check-Out Procedures and Handling Guest Complaints and Feedback • Verbal and Nonverbal Communication Skills, Effective Listening and Questioning Techniques and Interpersonal Skills and Conflict Resolution • Types of Front Office Technology and Their Uses, Benefits and Challenges of Using Technology and Data Security and Privacy Concerns in Front Office Technology • Roles and Responsibilities of the Housekeeping Staff, Cleaning Procedures and Schedules and Inventory Management and Control • Introduction to Revenue Management, Pricing Strategies for Hotel Rooms and Forecasting Demand and Managing Inventory • Introduction to Sales And Marketing in Hospitality and Tourism Industry, Promoting Hotel Services and Amenities and Managing Online Reputation and Guest Reviews • Career Opportunities in Front Office Operations and Hospitality Industry, Continuing Education and Professional Certification Programs and Importance of Teamwork and Collaboration in Front Office Operations

Author: Lynn Van der Wagen
Publisher: Pearson Higher Education AU
ISBN: 1442543566
Category : Business & Economics
Languages : en
Pages : 597

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Book Description
Hospitality Management, 3e covers the core competency units in SIT07 Tourism, Hospitality and Events Training Package for the Diploma and Advanced Diploma in Hospitality Management. It provides the foundation knowledge needed for the role of a hospitality manager. The 3rd edition continues to combine theory with a skills building approach to explain the key principles of hospitality management at a supervisory, line management and senior management level. The text helps students develop the professional skills necessary to ensure quality products and services in all hospitality operations.

Author:
Publisher:
ISBN: 9788174884886
Category :
Languages : en
Pages : 369

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Book Description

Author: VTAC
Publisher: VTAC
ISBN:
Category : Education
Languages : en
Pages : 882

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Book Description
The VTAC eGuide is the Victorian Tertiary Admissions Centre’s annual guide to application for tertiary study, scholarships and special consideration in Victoria, Australia. The eGuide contains course listings and selection criteria for over 1,700 courses at 62 institutions including universities, TAFE institutes and independent tertiary colleges.

Author: S. K. Singh
Publisher:
ISBN: 9789380540863
Category : Hotel management
Languages : en
Pages : 240

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Book Description

Author: David Airey
Publisher: Routledge
ISBN: 1136429786
Category : Business & Economics
Languages : en
Pages : 658

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Book Description
As tourism matures as an academic subject and the number of tourism higher education providers continues to expand world-wide, there is an increasing interest in its educational aspects. At the same time the development of research into education issues related to tourism means that there is now a developing literature on the subject. This international handbook offers a timely evaluation of the sate of the art of tourism higher education. The book brings together expert contributors from around the world to present current thinking and practice about what is now a major element of education provision world-wide. It is structured round four key themes: - Curriculum - International perspective - Teaching, learning and assessment - Resources, progression and quality Its global survey of tourism education offers a comprehensive basis for comparative review. In addition to setting out the development and current provision of tourism education it also addresses cutting edge issues such PhD education, non-formal education, cultural issues in learning, research and teaching, e-learning and e-assessment. It offers practical advice for the design, delivery, evaluation and resourcing of courses and concludes with a reflective agenda of issues for the future.

Author: Sunetra Roday
Publisher: Oxford University Press, USA
ISBN: 9780198060017
Category : Business & Economics
Languages : en
Pages : 0

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Book Description
Tourism: Operations and Management is a comprehensive textbook, designed especially for undergraduate degree/diploma students of hotel management and tourism studies. The book explores core concepts of tourism and explains them through numerous examples, illustrations, tables, and photographs. Beginning with an introduction to the travel and tourism industry, the book goes on to discuss various types of tourism; tourism infrastructure like accommodation, food and beverage, telecommunications; tourist transport (air, road, rail, and water); Indian and international tourism organizations. The book explains how to set up travel agencies and tour operations and their role in the tourism industry. Key topics like tourism product; tourism marketing; customer service skills; economic, environmental, socio-cultural and political impacts of tourism; and planning, managing and developing a tourist attraction are discussed at length. The emerging trends in tourism like GDS, e-ticketing, web marketing are explored. Chapters on travel formalities and regulations; airline geography; and itinerary planning enhance the readers understanding of the practical operational aspects and make the book useful for practitioners as well. Students of hotel management, hospitality, and tourism studies will find this book useful for its coverage of the key concepts of tourism operations and management explained through industry-related examples, formats, and photographs. With its practice-oriented approach, the book would also be useful to practitioners like travel agents and tour operators.