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Author: L S Martin Publisher: Independently Published ISBN: Category : Languages : en Pages : 0
Book Description
This book offers valuable insights and practical guidance for leaders, managers, and individuals working in the public sector. Our goal is to delve into the key principles and strategies needed to foster excellence within public service organizations. We will discuss the foundations of leadership and how it differs from management. Next, we will discuss the benefits of creating a culture of excellence. This includes how to select talent and build a positive work culture, while avoiding common pitfalls. Lastly, we will discuss how to make these changes "sticky", so that they aren't easily lost over time.
Author: L S Martin Publisher: Independently Published ISBN: Category : Languages : en Pages : 0
Book Description
This book offers valuable insights and practical guidance for leaders, managers, and individuals working in the public sector. Our goal is to delve into the key principles and strategies needed to foster excellence within public service organizations. We will discuss the foundations of leadership and how it differs from management. Next, we will discuss the benefits of creating a culture of excellence. This includes how to select talent and build a positive work culture, while avoiding common pitfalls. Lastly, we will discuss how to make these changes "sticky", so that they aren't easily lost over time.
Author: G. Bruce Doern Publisher: IRPP ISBN: 9780886451684 Category : Political Science Languages : en Pages : 130
Book Description
This report examines how to improve the way governments serve Canadians using case studies of five agencies of the Canadian Federal Government, including their attempts to improve service delivery and the constraints or obstacles they face as they seek to make such improvements. The agencies studied include the Canada Communication Group (formerly the Queen's Printer); the Passport Office; the Geological Survey of Canada; the Aboriginal Business Canada program in Industry Canada; and the Marketing Practices Branch of the Bureau of Competition Policy in Industry Canada. The report examines the concept of service as it relates to the theory of bureaucracy, implementation theory and the policy instrument mix, and the institutional economics of bureaucracy; the re-invention of government theory; and the four service attributes.
Author: Kevin Thorley Publisher: Dedona Publishing ISBN: Category : Social Science Languages : en Pages : 59
Book Description
Public service embodies the commitment to work for the greater good, prioritizing the well-being and needs of society over personal gain. It is rooted in the principles of altruism, civic duty, and social responsibility, often manifesting through roles in government, education, healthcare, and community organizations. Public servants are driven by a desire to contribute to the common welfare, ensuring that essential services and resources are accessible to all, particularly the most vulnerable members of society. The essence of public service lies in its foundational values: integrity, transparency, accountability, and equity. These values guide public servants in their decision-making processes, ensuring that their actions reflect the best interests of the public. It also involves a deep understanding of the diverse needs within a community and a commitment to addressing these needs with fairness and compassion. Furthermore, public service is about fostering trust between the public and institutions. By consistently acting with honesty and fairness, public servants can build and maintain the public’s confidence in their ability to govern and manage resources effectively. This trust is essential for the functioning of a democratic society, as it ensures public cooperation and support for initiatives that benefit the community as a whole. Ultimately, public service is a calling that requires dedication, empathy, and a strong sense of justice. It is about making a positive impact on society, ensuring that all individuals have the opportunity to thrive, and creating a legacy of service that inspires future generations.
Author: Soma Pillay Publisher: Springer ISBN: 1137445343 Category : Social Science Languages : en Pages : 178
Book Description
Since the height of the privatization debate in the 1990s, changes in government policy have resulted in significant transformation in the public sector. Some organizations have made the transition from government bureaucracy to business venture successfully; others have struggled to relinquish their traditional bureaucratic culture. In this book, Pillay and Bilney explore the cultural changes occurring within the public sector and the effects that government mandated change initiatives have actually had. The culmination of this book was due to the subject expertise and guidance of Professor Robert Jones at Swinburne University of Technology, Melbourne, Australia. It provides perspectives on the efficacy of cultural change in the Australian public sector, and explores the practical implications for society and government as it seeks to entrench the culture of the citizen as customer. It is particularly useful for researchers and organizations searching for ways to improve service delivery within the confines of particular market positions.
Author: Evert A. Lindquist Publisher: Institute of Public Administration of Canada ISBN: 9780920715925 Category : Administrative agencies Languages : en Pages : 552
Book Description
Chapter 13: "Manitoba civil service : a quiet tradition in transition", by Ken Rasmussen.
Author: Katherine A. Graham Publisher: Institute of Public Administration of Canada ISBN: 9780920715789 Category : Municipal government Languages : en Pages : 258
Author: Kuo-Tsai Liou Publisher: CRC Press ISBN: 9780824704292 Category : Political Science Languages : en Pages : 818
Book Description
Outlining the origins, motivations, strategies, implementations, and effectiveness of reform policies and programs, Handbook of Public Management Practice and Reform examines changes and challenges in major areas of public administration, including budgeting, finance, human resources, and organizational management, reviews the lessons of reform, and addresses new ideas and emerging issues. Discussing the development and contribution of public administration education, research, and professional associations, the book covers decentralization and deregulation, institutional arrangement and support, and cooperation between public and nonprofit organizations.
Author: L S Martin
Author: L S Martin
Author: G. Bruce Doern
Author: University of Cambridge. Institute of Public Health
Author: Kevin Thorley
Author: Soma Pillay
Author: Evert A. Lindquist
Author: United States. Office of Government Ethics
Author: United States
Author: Katherine A. Graham
Author: Kuo-Tsai Liou