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Author: Carlos Venegas Publisher: ISBN: 9781138438644 Category : Languages : en Pages :
Book Description
For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. In Flow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of Lean Manufacturing into the language of Lean Office Flow, bringing bits, bytes, and conversations into the concrete world of process improvement.
Author: Carlos Venegas Publisher: ISBN: 9781138438644 Category : Languages : en Pages :
Book Description
For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. In Flow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of Lean Manufacturing into the language of Lean Office Flow, bringing bits, bytes, and conversations into the concrete world of process improvement.
Author: Carlos Venegas Publisher: CRC Press ISBN: 1040280153 Category : Business & Economics Languages : en Pages : 137
Book Description
For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lean benefits incorporated into non-traditional environments such as service and transactions. This bookshows you how to efficiently translate and transition lean manufacturing principles into the office. In Flow in the Office, Carlos Venegas confirms that the competitive advantage will go to those who manage information and knowledge most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business, and that includes your back office, your front office, and your corner office. The author translates the language of Lean Manufacturing into the language of Lean Office Flow, bringing bits, bytes, and conversations into the concrete world of process improvement.
Author: Ken Eakin Publisher: CRC Press ISBN: 0429512228 Category : Business & Economics Languages : en Pages : 277
Book Description
Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn’t -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.
Author: Clive Fullagar Publisher: Taylor & Francis ISBN: 1317976193 Category : Psychology Languages : en Pages : 206
Book Description
Flow can be defined as the experience of being fully engaged with the task at hand, unburdened by outside concerns or worries. Flow is an enjoyable state of effortless attention, complete absorption, and focussed energy. The pivotal role of flow in fostering good performance and high productivity led psychologists to study the features and outcomes of this experience in the workplace, in order to ascertain the impact of flow on individual and organizational well-being, and to identify strategies to increase the workers’ opportunities for flow in job tasks. This ground-breaking new collection is the first book to provide a comprehensive understanding of flow in the workplace that includes a contribution from the founding father of flow research, Mihaly Csikszentmihalyi. On a conceptual level, this book clarifies the features and structure of flow experience; and provides research-based evidence of how flow can be measured in the workplace on an empirical level, as well as exploring how it impacts on motivation, productivity, and well-being. By virtue of its rigorous but also practical approach, the book represents a useful tool for both scientists and practitioners. The collection addresses a number of key issues, including: Core components of how the idea of flow differs from experience in the work context Organizational and task-related conditions fostering flow at work How flow can be measured in the workplace The organizational and personal implications of flow The relationship between task features and flow opportunities at work Featuring contributions from some of the most active researchers in the field, Flow at Work: Measurement and Implications is an important book in an emerging field of study. The concept of flow has enormous implications for organizations as well as the individual, and this volume will be of interest to all students and researchers in organizational/occupational psychology and positive psychology, as well as practitioners and consultants with an interest in employee motivation and well-being.
Author: Kevin J. Duggan Publisher: CRC Press ISBN: 1498714099 Category : Business & Economics Languages : en Pages : 290
Book Description
Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow—in which employees are capable of identifying and fixing problems with the flow without requiring management intervention. Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time. With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly. When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.
Author: Dominica DeGrandis Publisher: ISBN: 9781942788157 Category : Languages : en Pages :
Book Description
Information Technology time management expert Dominica DeGrandis, the reveals the real crime of the century--time theft, one of the most costly factors impacting enterprises in their day-to-day operations. The solution to preventing these value stream delays? Make the work visible. In this timely book (title not final), solutions and preventative measures are illustrated and methodologies outlined for immediate application into daily work.
Author: Lucy Kellaway Publisher: Financial Times/Prentice Hall ISBN: 9780273645092 Category : Executives Languages : en Pages : 0
Book Description
Rule 1: Management is one of the most difficult jobs going, and is harder now than ever because the challenges are greater. Rule 2: Most people are bad at managing, some are very bad. Hardly anyone can do it well. Rule 3: Good managers need to be both hard and soft, decent and ruthless, good at the big picture and at the small detail. Rule 4: In view of the above, the market for management consultants, trainers, gurus, business schools and business books is expanding, apparently without limit. Rule 5: While most of the management help industry is of dubious value, managers do need the experience and advice of wise outsiders. But to follow that advice blindly - as many companies do - is, of course, idiotic. Rule 6: Any new management technique that comes with a catchphrase is suspect. It almost certainly will not suit the company in question, and even if it does, the management will probably fail to apply it properly. Rule 7: It is hard to teach a middle-aged dog new tricks. People who are rotten communicators do not become better by virtue of having been on a course, or having read a book. Improving and changing is a long, painful slog. Rule 8: People like security. They like to be told what to do. Empowerment and flat structures are over-rated. Rule 9: All work is tedious for much of the time. If everyone accepts this, then so much the better.
Author: Mihaly Csikszentmihalhi Publisher: Hachette UK ISBN: 1541647459 Category : Self-Help Languages : en Pages : 171
Book Description
From the bestselling author of Flow and one of the pioneers of the scientific study of happiness, an indispensable guide to living your best life. What makes a good life? Is it money? An important job? Leisure time? Mihaly Csikszentmihalyi believes our obsessive focus on such measures has led us astray. Work fills our days with anxiety and pressure, so that during our free time, we tend to live in boredom, absorbed by our screens. What are we missing? To answer this question, Csikszentmihalyi studied thousands of people, and he found the key. People are happiest when they challenge themselves with tasks that demand a high degree of skill and commitment, and which are undertaken for their own sake. Instead of scrolling on your phone, play the piano. Take a routine chore and figure out how to do it better, faster, more efficiently. In short, learn the hidden power of complete engagement, a psychological state the author calls flow. Though they appear simple, the lessons in Finding Flow are life-changing.
Author: Ted Kallman Publisher: Morgan James Publishing ISBN: 1683506464 Category : Business & Economics Languages : en Pages : 250
Book Description
Simple is seldom easy to implement. However, as a recent Flow trainee puts it, “Flow ‘plays nice’ with everyone! And, it will enable you to successfully customize and implement whatever solution you choose.” Flow is the distillation of over fifty years of successful, hands-on experience that has delivered more than 100 million US dollars in value-add to companies in Europe, the United States, and Asia. Putting Flow into practice, one company increased profit $550,000 in one year on $2.5 million of revenue, and a large Asian telecom turned around a mission critical project from a projected 2-year schedule overrun and 300% budget increase to delivering seven months early and $4 million under the original budget in a 90-day period. Ted and Andrew Kallman unify Traditional management and Agile methodologies enabling successful results, regardless of the existing leadership framework. Simple and easy to understand, Flow helps individuals, teams, and organizations create and sustain high performance.
Author: Mike Rother Publisher: Lean Enterprise Institute ISBN: 0966784332 Category : Business & Economics Languages : en Pages : 117
Book Description
This workbook explains in simple, step-by-step terms how to introduce and sustain lean flows of material and information in pacemaker cells and lines, a prerequisite for achieving a lean value stream.A sight we frequently encounter when touring plants is the relocation of processing steps from departments (process villages) to product-family work cells, but too often these "cells" produce only intermittent and erratic flow. Output gyrates from hour to hour and small piles of inventory accumulate between each operation so that few of the benefits of cellularization are actually being realized; and, if the cell is located upstream from the pacemaker process, none of the benefits may ever reach the customer.This sequel to Learning to See (which focused on plant level operations) provides simple step-by-step instructions for eliminating waste and creating continuous flow at the process level. This isn't a workbook you will read once then relegate to the bookshelf. It's an action guide for managers, engineers, and production associates that you will use to improve flow each and every day.Creating Continuous Flow takes you to the next level in work cell design where you'll achieve even greater cost and lead time savings. You'll learn: where to focus your continuous flow efforts, how to create much more efficient work cells and lines, how to operate a pacemaker process so that a lean value stream is possible, how to sustain the gains, and keep improving.Creating Continuous Flow is the next logical step after Learning to See. The value-stream mapping process defined the pacemaker process and the overall flow of products and information in the plant. The next step is to shift your focus from the plant to the process level by zeroing in on the pacemaker process, which sets the production rhythm for the plant or value stream, and apply the principles of continuous flow.Every production facility has at least one pacemaker process. The pacemaker processes is usually where products take their final form before going to external customers. It’s called the pacemaker because how you operate here determines both how well you can serve the customer and what the demand pattern is like for your upstream supplying processes.How the pacemaker process operates is critically important. A steady and consistently flowing pacemaker places steady and consistent demands on the rest of the value stream. The continuous flow processing that results allows companies to create leaner value streams.[Source : 4e de couv.]
Author: Carlos Venegas
Author: Carlos Venegas
Author: Carlos Venegas
Author: Ken Eakin
Author: Clive Fullagar
Author: Kevin J. Duggan
Author: Dominica DeGrandis
Author: Lucy Kellaway
Author: Mihaly Csikszentmihalhi
Author: Ted Kallman
Author: Mike Rother