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Developing Quality Technical Information

Developing Quality Technical Information PDF Author: Michelle Carey
Publisher: Pearson Education
ISBN: 0133118975
Category : Computers
Languages : en
Pages : 612

Book Description
Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Packed with guidelines, checklists, and before-and-after examples, Developing Quality Technical Information, Third Edition is an indispensable resource for the future of technical communication.
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